ExtremeTerrain.com Avaliações 

5.038
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They were quick to respond to my question about placing my order. More details were needed and they fixed the problem sometime Friday late night or early Saturday morning so I could place the order.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Working with Mike on several items for my 2020 Tundra TRD Pro 4x4 has been a pleasure. He is very knowledgeable and provides great recommendations. He is always ready to answer any questions and his s... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a set of headlights and a front bumper. I set up the 4 payment method through pay pal. I was told the front bumper was currently out of stock but I would recieve it between Sep.21-28th. Whe... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a situation where an armor light flooring system came in two separate boxes and the tracking numbers showed up as both delivered. When only one box actually arrived. Their staff worked quickly a... Ver mais

Detalhes da empresa

  1. Veículos e Transporte

Informação fornecida por fontes externas variadas

We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(5.038)

597 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Im still waiting on my money

Im still waiting on my money. They sell me a defective tire carrier. I went to the source DV8. DV8 tells me that its a FIELD DESTROY. I tell EXTREEM TERRAINE that I took it off. They send me an email for a return lable. They dont listen, they dont give a crap about the customer. I WANT MY MONEY BACK.

10 de março de 2026
Avaliação não solicitada
logotipo da ExtremeTerrain.com

Resposta da ExtremeTerrain.com

Hello Terri Lynn,

Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear of the issues that you have experienced and we would like to review this situation and resolve it for you.

We were unable to locate an order with the information shared in your review. If you could kindly send your order information to Satisfaction@ExtremeTerrain.com and please include a copy of your review for context. Once we receive this information, we will review your order and make sure this situation is resolved.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Avaliado com 1 de um total de 5 estrelas

So disappointed no install guide cutumer support not much help

Thought it was a great fit for my Ford Bronco to be able to carry a River Smith fly rod holder.

The box came with the rails in 20 parts and no installation guide so there’s loose parts of Baha with screws and no installation. Very discipline.!

13 de junho de 2026
Avaliação não solicitada
logotipo da ExtremeTerrain.com

Resposta da ExtremeTerrain.com

Hello Mark, Thank you for taking the time to share you recent service experience with us. We are sorry to hear that you did not receive an install guide with your recent order. We would like to see if we can assist you with this situation, but we were unable to locate an order with the information shared in your review. If you could please email your order information to Satisfaction@ExtremeTerrain.com and include a copy of this review for context, we will be happy to see how we can resolve this issue for you.
If you have any questions or concerns, please contact us,
Thank you,
Amy

Avaliado com 3 de um total de 5 estrelas

Unexpected order delay

Please do a better job of letting customers know when a product is back ordered or out of stock “prior” to a customer placing an order. An informed customer is a loyal customer..

13 de junho de 2026
Avaliação não solicitada
logotipo da ExtremeTerrain.com

Resposta da ExtremeTerrain.com

Hello Q,

Thank you for taking the time to share your experience with ExtremeTerrain. We do apologize if you were not made aware of a delay in your order being shipped to you. We would like to review your order, but we were unable to locate an order with the information shared in your review.

If you could please send your order information to Satisfaction@ExtremeTerrain.com and once we receive this information we will be happy to review your order and see how we can assist you.

If you have any additional questions or concerns, please contact us and we will be happy to assist you,

Thank you,
Amy

Avaliado com 3 de um total de 5 estrelas

Don't like getting two emails a day…

Don't like getting two emails a day showing products I have already browsed on your website and rejected by not buying them. I would like to see new products or items that I haven't seen in my email box.

12 de junho de 2026
Avaliação não solicitada
logotipo da ExtremeTerrain.com

Resposta da ExtremeTerrain.com

Hello Jerry,

Thank you for sharing your feedback with ExtremeTerrain regarding the marketing emails that you are receiving. We do apologize as we know it can be frustrating to receive multiple emails.

I was unable to review your order with the information shared in your review. But if you would like to unsubscribe from our marketing emails, you can go to the bottom of one of the emails and there should be a link to Unsubscribe. You can also send an email to Satisfaction@ExtremeTerrain.com and please include your order information and a copy of this review. Once we receive this information we will unsubscribe you.

If you have items in a dream or build list, you will need to remove them from the list to stop receiving emails for those specific items.

If you have any questions please contact us and we will be happy to assist you.

Thank you,
Amy

Avaliado com 5 de um total de 5 estrelas

My salesman Mike A

My salesman Mike A. Was phenomenal!!! He answered all my questions and was extremely knowledgeable in what would work best for me. He did not pressure sale, and that sold me . He explained numerous products I asked about, was prompt on returning my calls, and was very polite ! I will definitely do business here again !! Our seats came in today and have already been installed , I am extremely satisfied. Thank you for having a great team and quick shipping !

8 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have had a very positive experience…

I have had a very positive experience dealing with Extreme Terrain! Their customer service was outstanding (specifically my help from Ashley C.), and shipping was super fast!! I will most definitely use them for all my Jeep purchases!!

11 de junho de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

All orders I've placed have been…

All orders I've placed have been excellent on ordering, shipping, tracking, all have been great replying to questions, technical support is very helpful. BUT,,this time shipping seems to have issues. Nowhere was there notification that the second half of delivery had to be signed for.
Now I'm forsed to waste a whole day waiting for second try at delivery from a non FedEx (contracted) driver that didn't even knock. Stuck sticker and left. FedEx has been impossible to communicate with. Not happy.

11 de junho de 2026
Avaliação não solicitada
logotipo da ExtremeTerrain.com

Resposta da ExtremeTerrain.com

Hello Andrew,

Thank you for your recent order and for taking the time to share your experience with us. We are sorry to hear that you had to take time to wait for FedEx to deliver the front shocks that you recently ordered from ExtremeTerrain.

We normally do not require a signature unless it is an item like Supercharger. These shocks shipped to you from the manufacturer and unfortunately they were the ones who noted that a signature was required. We are unable to know ahead of time if the item would require a signature, unless it is a freight or high dollar item.

We do understand that this was a frustrating inconvenience for you and due to this situation, we issued a credit to your ExtremeTerrain account. This credit can be used on a future order and is valid until 9/30/2026.

IF you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Avaliado com 5 de um total de 5 estrelas

Extreme Terrain

Hi, thanks a lot for the service. Fast shipment, hope everything will arrive in order

5 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered a bra for my Jeep Wrangler

Ordered a bra for my Jeep Wrangler. Took 2 weeks to arrive. Missing a small plastic hook for straps. Spoke to customer service a couple of times, sent pictures of missing part. Two more weeks and have yet to get feedback on replacement part or return package. They say they are awaiting response from manufacturer. Ridiculous customer service!

9 de junho de 2026
Avaliação não solicitada
logotipo da ExtremeTerrain.com

Resposta da ExtremeTerrain.com

Hello Malcolm,

Thank you for taking the time to share your feedback with Extreme Terrain. We are sorry to hear about the issues you experienced with you recent order for the Covercraft LeBra Custom Front End Cover (18-26 Jeep Wrangler JL; 20-26 Jeep Gladiator JT),

We reviewed your order and we do see that your order was placed on 5/20/2026 and the original get it by date was noted as 6/2-6/3. We show the item was delivered on 5/31.

We do apologize that you were missing components for the cover. We did receive your hardware request and on 6/9, we show our team sent an email to you confirming that the manufacturer was shipping the missing components to you. We can understand the frustration when parts are missing from your order and we do appreciate your patience while we resolved this issue for you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Avaliado com 5 de um total de 5 estrelas

The sales rep

The sales rep, Mike was very good and listened to what I was asking and did not try to influnance my decision after talking about different bumpers that I was looking at and explaining the specs on each one as he had to go to the mfg to get what I wanted.

6 de junho de 2026
Avaliação não solicitada

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