Very friendly a fast customer service with answers which satisfied me completely! Good solid products which look in reality as described on the homepage. Any time again!
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Very friendly a fast customer service with answers which satisfied me completely! Good solid products which look in reality as described on the homepage. Any time again!
A empresa respondeu
e-zoomed Limited hat uns kurzfristig noch ein auf Maß konfektioniertes 20m 3 Phasen 22A Ladekabel vor Weihnachten geliefert. Meine Anfrage habe ich kurz vor Weihnachten platziert und auch... Ver mais
A empresa respondeu
Ho acquistato Zappi e hub. Tutto perfetto, ordine consegne, tempistiche e prodotto. Unica pecca da me riscontrata finora della Zappi: manca un sensore ad effetto Hall per misurare la CC degli accumu... Ver mais
A empresa respondeu
Prompt customer service. Had an issue with online payment for my product and Olivia was quick to reply and sort it all out for me. Updated emails informing me of shipment date and checking in when ite... Ver mais
A empresa respondeu
e-zoomed: live life electrified. A leading multi-geography destination for electric driving, to include: leasing an electric car, EV charging stations, EV cables, EV breakdown cover, EV accident management, solar, battery storage, EV knowledge and more! Current markets we serve include: United Kingdom, Italy, Germany, Switzerland, Austria, Ireland and India.
London, Reino Unido
Really excellent service, I spent a long time looking at EV cables to find the 7.5m TPU cable that I wanted and this one seemed to fit the bill. It's custom made with usual delivery indicated at 5 to 10 days I think, yet I got it the very next day with fantastic communication along the way!
So now it's delivered, tried, tested and packed away. Excellent cable, I was particularly after a TPU cable as I understood it was potentially lighter and easier to pack away and I’m not disappointed, it’s 50% longer than the original cable yet packs away easier and effectively using less space!
Very impressed with the service and the product

Resposta de e-zoomed Limited

Resposta de e-zoomed Limited
Excellent customer service in terms of expectation setting and communication. The product arrived on time and looks high quality. Overall a very positive experience.

Resposta de e-zoomed Limited
I ordered a 2 metre long Type 2 EV charging cable at 4:45 pm on Thursday 20th January and it arrived at 8:30 am, Saturday 22nd January. It was well packaged, arrived safe’n’sound and was of good quality. The order was acknowledged promptly and I was kept informed of progress through the system and given a delivery date and time. All very professional. Incidentally, I was not asked to write this review, I’ve done it because I wanted to give credit for the fast and proficient way my order was handled and the good quality product supplied.

Resposta de e-zoomed Limited
Pünktliche Lieferung, gute Qualität.

Resposta de e-zoomed Limited
Really superb customer service, Olivia is great and was able to provide a superior quality support, never had a quality like this with any other e-commerce, quick response time and always able to find solutions, I really hope to get in touch again

Resposta de e-zoomed Limited
Very good communication. Very quick service. Everything very good explained.

Resposta de e-zoomed Limited
I really couldn't have asked for much more:
1. The quality of my 15 metre EV cable seems good.
2. The price was competitive.
3. I asked a question about delivery speed before ordering and was promised the cable would be despatched the following day on an overnight service via DPD (with an understandable caveat about potential Christmas delays at the carrier side).
4. The cable was delivered exactly as predicted, in tiptop shape.
5. I wasn't expecting a carry case but received one gratis (thank you very much!). I don't know whether carry cases are thrown in with all cables, however the longer lengths are expensive and it will certainly help protect it and I felt it was a really nice touch.
6. Olivia kept me updated each step of the way and it was endearing (and refreshing) that the emails felt personal.
To summarise, the product, price and service were all excellent.

Resposta de e-zoomed Limited
Yet again- exemplary customer support and after sales from this team. I really appreciate that they do everything they can to help.

Resposta de e-zoomed Limited
Fantastic from start to finish, easy communication and quick delivery. Product top quality - couldn’t ask for more, would highly recommend to anyone!

Resposta de e-zoomed Limited
Excellent customer service from beginning to end. Exceptional communication, always very responsive to emails and chased DHL when I had issues with them. Wouldn't hesitate to recommend or use again.

Resposta de e-zoomed Limited
Ho acquistato Zappi e hub.
Tutto perfetto, ordine consegne, tempistiche e prodotto.
Unica pecca da me riscontrata finora della Zappi: manca un sensore ad effetto Hall per misurare la CC degli accumulatori degli inverter ibridi per la gestione delle priorità della ricarica tra auto e sistema di accumulo.

Resposta de e-zoomed Limited
Very friendly and professional service. They kept me up to date with the delivery process and were very quick at communicating any issues.

Resposta de e-zoomed Limited
Lovely customer service, friendly and on time delivery.

Resposta de e-zoomed Limited

Resposta de e-zoomed Limited
Ordered car charger, installation and cable case. First class service providing clear updates on order status throughout. Well done.

Resposta de e-zoomed Limited
Very good advice by email and phone contact. Thomas is very friendly, helpful and competent! Delivery promptly as requested. I ordered a long cable and got one of very good quality. I can recommend e-zoomed any time.

Resposta de e-zoomed Limited
Purchased a 10m EV charging cable, was delayed a couple of days but was kept informed by Mel at each step and was given a free gift due to the delay.
Once the cable was dispatched it arrived within one day.
I would highly recommend, the cable works great and the prices were brilliant.

Resposta de e-zoomed Limited
Incredibly responsive, friendly, proactive, and attentive customer service throughout: from immediate confirmation of my payment, to keeping me up to date on my order, and getting me my order on time (actually, ahead of schedule!). If only all businesses had this quality of customer service...

Resposta de e-zoomed Limited
Excellent service from e-zoomed. Paid by Paypal and got an acknowledgment of receipt of payment. They also kept me up to date with every stage of my purchase. 100% would use again.

Resposta de e-zoomed Limited
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.