Boots ordered and within no time at all a notification to say they’ve been sent. Arrive quickly and very nicely packaged. Lovely boots, nice and narrow which suits my foot. Follow up emails sent to gi... Ver mais
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Veja o que dizem as avaliações
Exquisite and beautifully made bag. Pebbled leather is just phenomenal (would love more in this leather especially Tan and Chocolate Brown). Great size of mini bag (Town & Country Clutch Mini Bag) fit... Ver mais
A empresa respondeu
This was my first order from Fairfax and Favor. It was delivered to me promptly and I was kept informed on progress along the way. It was a delight to open the package to find firstly, the beauti... Ver mais
A empresa respondeu
These are absolutely beautifully made boots but unfortunately do not fit my rather sturdy ankles so I’ve had to return them. Would you consider making these in a more generous fit!?
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
British Luxury Footwear & Accessories. Free Worldwide Delivery* and 60-Day Free Returns*.
Informações de contato
Narford Hall, Narford, PE32 1JA, King's Lynn, Reino Unido
- info@fairfaxandfavor.com
- fairfaxandfavor.co.uk
4,6
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great website, great experience
So easy to browse the website, to order and fast delivery - kept informed of each step and email of thanks for the purchase a nice touch. Lovely!
23 de setembro de 2026
Avaliação não solicitada
our second bag
our second bag, absolutely beautiful leather and craftsmanship. The packaging is just out of this world , making the whole experience 10/10
2 de outubro de 2026
Avaliação não solicitada
Zoey
The sales person, Zoey, was friendly, polite, helpful without being overly aggressive. The product line is classic with a modern twist and well made. The environment of the store was lovely and felt upscale.
2 de outubro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear that Zoey provided such a friendly and helpful experience, and that you enjoyed discovering our classic designs with a modern twist. We truly appreciate you taking the time to share your experience with us, and will be passing this on!
The Fairfax & Favor Team
Such a lovely visit to Helmsley shop
Such a lovely visit to Helmsley shop. Friendly staff member and manager. So welcoming. The staff person spent a good amount of time helping me choose the boots that were right for me- and I came away with a great jacket too! Thank you - a really nice shopping experience.
1 de outubro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! We’re delighted to hear that you had such a lovely visit to our Helmsley store and felt so welcomed by the team. It’s fantastic to know that we could help you find the perfect pair of boots, and that you also found a jacket to take home with you! We hope you enjoy your new pieces and look forward to welcoming you back again soon.
The Fairfax & Favor Team
Excellent experience
Boots ordered and within no time at all a notification to say they’ve been sent. Arrive quickly and very nicely packaged. Lovely boots, nice and narrow which suits my foot. Follow up emails sent to giving care details. An all round great experience.
3 de outubro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re thrilled to hear that you had such a great experience from placing your order through to receiving your boots. It’s wonderful to know that you’re pleased with the fit, packaging and speedy delivery, and that our care advice was helpful too. We hope you enjoy wearing your new boots for many seasons to come!
The Fairfax & Favor Team
This was my first order from Fairfax…
This was my first order from Fairfax and Favor. It was delivered to me promptly and I was kept informed on progress along the way.
It was a delight to open the package to find firstly, the beautiful interior of the delivery box and secondly the actual blue box containing my hand bag. This, itself, was contained in a bag inside the box to keep my handbag in perfect condition. I am extremely pleased with my purchase which is extremely well made, in fact, made to last which is difficult to find these days. It is a beautiful bag and I will looking forward to using it - as quickly as possible!
Now that I have found Fairfax and Favor I will purchase again from them.
3 de outubro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review and for choosing Fairfax & Favor for your first order! We’re delighted to hear how pleased you were with the delivery experience and the care taken with your beautiful handbag. It’s lovely to know that you appreciated the presentation and packaging, as well as the quality and craftsmanship of your new bag.
We hope you enjoy using it for many years to come, and we’re thrilled to hear that you’ll be returning to Fairfax & Favor in the future. We look forward to welcoming you back!
The Fairfax & Favor Team
So quick and easy to purchase
So quick and easy to purchase . Have got a pair , worn them so much had them over 2 years , so comfy ,had to buy another pair for best 👌
29 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear how much you’ve enjoyed your boots over the past two years and that they’ve been so comfortable and well-loved. It’s wonderful to know you’ve chosen to treat yourself to another pair for best! We hope you enjoy your new boots just as much and get plenty more wear out of them.
The Fairfax & Favor Team
Excellent and welcoming staff at the…
Excellent and welcoming staff at the Southwold branch!
30 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear that you received such a warm welcome from our team at the Southwold store. We’ll be sure to share your kind words with the team, and we hope to welcome you back again soon!
The Fairfax & Favor Team
Staff were extremely welcoming
Staff at Southwold store were extremely welcoming. I didn’t feel rushed at all to make a decision, as I sat with a great cup of their coffee. I tried on so many pairs of shoes. The ladies had great style tips for my chosen shoe - chocolate Putney
29 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! We’re delighted to hear that you felt so welcomed and comfortable during your visit to our Southwold store. It’s lovely to know you enjoyed a coffee while taking your time to find the perfect pair, and that the team’s styling advice helped you settle on the Chocolate Putney. We hope you love wearing them and look forward to welcoming you back again soon!
The Fairfax & Favor Team
Just pure quality
Arrived in the time it said
Love love my purchase
Only thing was I didn’t get a blue box just a cardboard colour
Love this company have had a waistcoat and now a coat
1 de outubro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely feedback! We’re thrilled to hear you love your purchase and that your coat arrived promptly. It’s wonderful to know you’ve enjoyed your Fairfax & Favor pieces, from your waistcoat to your new coat!
Please could you pop us over an email if you did not receive a garment bag? We will be sure to solve this promptly for you!
Best wishes,
The Fairfax & Favor Team
Fastest delivery
Fastest delivery, great quality, love my new bag
29 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely feedback! We’re delighted to hear you were impressed with our fast delivery and are enjoying the quality of your new bag. We hope you love it for many years to come!
Best wishes,
The Fairfax & Favor Team
Excellent service, listened to me and Jules was exceptional at Bawtry
Excellent service
23 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely feedback! We’re delighted to hear you received excellent service and that Jules was able to make such a positive impression. We’ll be sure to pass your kind words on to Jules and the team at Bawtry. We really appreciate you taking the time to share your experience!
Best wishes,
The Fairfax & Favor Team
Fairfax top quality
Shopping with Fairfax and Favor is so easy, great website that always has a good range of stcok. Top quality products and packaging.
26 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear that you find shopping with Fairfax & Favor so easy and that you’re pleased with the quality of our products and packaging. It’s wonderful to know you’re enjoying your Fairfax & Favor experience.
We really appreciate your continued support and hope to welcome you back again soon!
Best wishes,
The Fairfax & Favor Team
Excellent customer service and…
Excellent customer service and knowledge of product range, warm and friendly environment and a lovely cup of coffee
26 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your experience with us and found our team knowledgeable, warm and friendly. It’s lovely to hear that you also enjoyed a coffee while you were with us!
We really appreciate your kind words and hope to welcome you back again soon.
Best wishes,
The Fairfax & Favor Team
Excellent service in Bawtry
The staff in the Bawtry store are always really friendly, knowledgeable on products and willing to help. I would love to see a greater product offering in general from the brand, trousers, tops, jumpers etc. Cannot fault the service and products already purchased.
26 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re thrilled to hear that you’ve always found our Bawtry team to be friendly, knowledgeable and helpful. We’ll be sure to share your kind words with them.
We also really appreciate your feedback about expanding our product offering. It’s great to hear what you’d love to see from Fairfax & Favor, and we’ll certainly pass your suggestions on to our wider team.
Thank you again for your continued support and for your lovely comments about the products you’ve purchased. We hope to see you again soon!
Best wishes,
The Fairfax & Favor Team
Excellent!
The whole experience with Fairfox& Favor was perfect. The order was dispatched the next day and arrived in beautiful packaging. The quality of my jacket is amazing. I am happy with my purchase and will return. Thank you and well done!
26 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with Fairfax & Favor, from the speedy dispatch and beautiful packaging to the quality of your jacket.
It’s fantastic to know you’re so happy with your purchase, and we’re thrilled to hear you’ll be returning. We really appreciate your kind words and support!
Best wishes,
The Fairfax & Favor Team
I purchased a sheepskin jacket online
I purchased a sheepskin jacket online, it was half price in the sale and I thought it would be perfect for me - it is !! It arrived, beautifully packaged, earlier than expected. It is a quality item and I can’t wait to wear it when the weather gets colder. I am a UK size 8-10 but ordered a 12, so that I can wear jumpers underneath etc and it’s perfect. My only criticism of the jacket, is that it has a single zip down the front and not a double ended one - so I can’t zip it closed at the top, but have the bottom section open if I want to, which is a shame. However, it is still a gorgeous garment and it will be something I have for ever. It is so elegant and is a classic style, slightly A-line in shape over the hips and it sits just perfectly - I love it. It is a real quality item.
I had been into the store at Southwold earlier in the week and seen the quality of the clothing and boots - I tried some boots on with the help of a lovely young salesperson, Amelia, who was so welcoming - I’d definitely go back to that store - I will now start visiting the store in Stamford, which is my closest one.
I am new to the brand, but I have a feeling that I will soon become a regular customer.
Well done Fairfax and Favor.
24 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for taking the time to share such a wonderful and detailed review! We’re absolutely delighted to hear how much you love your sheepskin jacket and that the fit, quality and style are just right for you. It sounds like a piece you’ll enjoy for many years to come!
We really appreciate your feedback regarding the zip, and we’ll be sure to pass this on to our product team.
It’s also lovely to hear about your experience in our Southwold store and that Amelia was so welcoming and helpful. We’ll make sure your kind words are shared with her. We’re thrilled to hear you’re looking forward to visiting our Stamford store too!
Welcome to the Fairfax & Favor family, we’re so pleased to hear you’re becoming a regular customer. Thank you again for your wonderful support!
Best wishes,
The Fairfax & Favor Team
Ordering was so easy and very quick to…
Ordering was so easy and very quick to do. I was really surprised by how quickly my order arrived too. It was literally the 3rd day (because a weekend). The quality promised was excellent and i love my items.
26 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear that you found ordering so easy and were impressed with how quickly your order arrived.
It’s wonderful to know that you’re happy with the quality and love your new items. Thank you for choosing Fairfax & Favor, and we hope to welcome you back again soon!
Best wishes,
The Fairfax & Favor Team
Brilliant
Brilliant! Ordered online and within a few days I received the sandals which are gorgeous, of course.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear your sandals arrived so quickly and that you think they’re gorgeous, we couldn’t agree more!
We hope you enjoy wearing them and thank you for choosing Fairfax & Favor. We look forward to welcoming you back again soon!
The Fairfax & Favor Team
My order was a beautiful wool Blazer &…
My order was a beautiful wool Blazer & skirt the latest in a few of the best online orders from Fairfax & Favor
The items are absolutely gorgeous & will match perfectly with my lovely brown Regina boots .
They came as always, beautifully packaged & even before expected delivery time.
Thank you so much to Fairfax & Favor , I am making another wish list !
24 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! We’re absolutely delighted to hear how much you love your new wool blazer and skirt, and we’re sure they’ll look fabulous paired with your brown Regina boots!
It’s lovely to hear that you’ve enjoyed your previous Fairfax & Favor orders too, and that everything arrived beautifully packaged and ahead of schedule. We’re thrilled to have you creating another wishlist, there’s always something tempting to add!
Thank you again for your continued support. We hope you enjoy wearing your new pieces!
Best wishes,
The Fairfax & Favor Team
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