Boots ordered and within no time at all a notification to say they’ve been sent. Arrive quickly and very nicely packaged. Lovely boots, nice and narrow which suits my foot. Follow up emails sent to gi... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Exquisite and beautifully made bag. Pebbled leather is just phenomenal (would love more in this leather especially Tan and Chocolate Brown). Great size of mini bag (Town & Country Clutch Mini Bag) fit... Ver mais
A empresa respondeu
The sales person, Zoey, was friendly, polite, helpful without being overly aggressive. The product line is classic with a modern twist and well made. The environment of the store was lovely and felt u... Ver mais
A empresa respondeu
This was my first order from Fairfax and Favor. It was delivered to me promptly and I was kept informed on progress along the way. It was a delight to open the package to find firstly, the beauti... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
British Luxury Footwear & Accessories. Free Worldwide Delivery* and 60-Day Free Returns*.
Informações de contato
Narford Hall, Narford, PE32 1JA, King's Lynn, Reino Unido
- info@fairfaxandfavor.com
- fairfaxandfavor.co.uk
4,6
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful handbag received promptly
Beautiful handbag received promptly. Choice of long or short strap very smart small bag for day or evening. Well packed and dust bag to keep in. I don’t think it’s necessary to pack in 2 boxes that’s all.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you for your lovely review! We’re delighted to hear you’re enjoying your new handbag. We really appreciate your feedback.
The Fairfax & Favor team
⭐⭐⭐⭐⭐ "Absolutely fantastic quality as…
⭐⭐⭐⭐⭐ "Absolutely fantastic quality as always!"
"I bought this beautiful bag for my mother-in-law as a gift and she absolutely loves it! The quality is outstanding — beautifully made, feels luxurious, and looks even better in person. Fairfax & Favor never disappoint — as always, fantastic quality and perfect service. Thank you! ❤️"
17 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear that your mother in law absolutely loves her new bag. It sounds like you chose the perfect gift! We’re so pleased that the quality and service lived up to your expectations.
The Fairfax & Favor team
I downloaded the App
I downloaded the App, but everytime i search it just comes up with bags & Boots, i searched for knitwear this morning and search said 0 results, so I came out of the app and went through Google, I did find everything I was looking for but the app wasn't helpful.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Hi Julie.
Thank you for taking the time to leave a review. Please do not hesitate to reach out to us on info@fairfaxandfavor.com and we would be happy to assist you further with our App.
Best wishes
Olivia
First impressions
I have only very recently come across this brand and the first thing I noticed was the Micro Windsor. Being an essentials only bag user on a daily basis the Micro Windsor is actually quite spacious and fits my phone, a couple of cards, tissues, wipes, a shopping bag, keys and a lip gloss. The quality of the bag is nice to touch and the tassels are so cute! Tone of the bag comes a little darker than seen on the website. For my first #blueboxdelivery I can say I was impressed and it definitely won’t be my last.
13 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! We’re thrilled to hear you’ve discovered Fairfax & Favor and that your first Blue Box delivery was such a success. It sounds like the Micro Windsor is the perfect little companion. We hope you enjoy your new bag and we look forward to welcoming you back for your next Blue Box.
The Fairfax & Favor team
The ladies in the shop was so welcoming…
The ladies in the shop was so welcoming and helpful
14 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your review! We’re delighted to hear that our team made you feel so welcome and were able to help you during your visit.
The Fairfax & Favor team
Fabulous Ottilie Jacket
My first Fairfax purchase for me, tho I have bought gifts. Lovely jacket bought in the sale. Arrived in 48 hours. Perfect!
Fits well but as mentioned by previous reviews - sleeves are a little long. Wouldn’t stop me buying it tho!
Will look great with a dress, jeans or just about anything.
16 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re thrilled that your first Fairfax & Favor purchase for yourself was such a success. It’s wonderful to hear you love the jacket and that it arrived so quickly. We hope you have lots of fun styling it with dresses, jeans and everything in between!
The Fairfax & Favor team
Excellent delivery time and great gilet
I tried the gilet in the Stow shop and thought it was a little tight fitting. So I ordered size 12 online after returning home. The speed of delivery and service and packaging was excellent. Sadly size 12 too big !!! Exchanging for the size 10 . Return easy. Looking forward to trying and keeping the size 10 . So stylish !!!
15 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear you had such a great experience, both in our Stow store and with your online order. We’re pleased the return and exchange process was nice and easy.
The Fairfax & Favor team
Very knowledgeable staff
Very knowledgeable staff going out of their way to make my shopping experience amazing.
12 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your review! We’re delighted to hear that our knowledgeable team went above and beyond to make your shopping experience so enjoyable. We’ll be sure to share your kind words with the team.
The Fairfax & Favor team
Staff were very helpful
Staff were very helpful, the shop is beautiful.
6 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your review! We’re delighted to hear that you found our team helpful and that you enjoyed your visit to our beautiful store.
We hope to welcome you back again soon!
Best wishes,
The Fairfax & Favor Team
My first pair of F&F Boots
I purchased my Explorer boots at the Helmsley store. I have been in the store a couple of times before. The staff in there are wonderful. They go out of their way to help, are friendly, knowledgeable about what they are selling, and there is a lovely atmosphere in the store.
12 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! We’re delighted to hear that you’ve enjoyed your visits to our Helmsley store and that the team have always gone out of their way to help.
We hope you’re enjoying your new Explorer boots and look forward to welcoming you back again soon!
Best wishes,
The Fairfax & Favor Team
Excellent service we were made to feel…
Excellent service we were made to feel like VIPs
12 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your review! We’re so happy to hear that you felt like a VIP and received such excellent service. It’s always our aim to make every customer feel truly special, and we’re delighted we could do just that.
Best wishes,
The Fairfax & Favor Team
Rose was amazing helping my son for his…
Rose was amazing helping my son for his birthday and myself for my bag.
First time purchasers of fairfax and favour
Very impressed
10 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear that we were able to make your shopping experience so special.
It’s wonderful to hear you were so impressed with your first Fairfax & Favor experience. We hope to welcome you back again soon!
Best wishes,
The Fairfax & Favor Team
Handbag
The process was simple to place the order and the pictures showed a true representation of the item. When the package arrived it was in excellent condition and the detail to the packaging was excellent. The bag is of a high quality and the perfect size.
12 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! We’re delighted to hear that you found the ordering process simple and that your bag was just as beautiful as expected. It’s lovely to know you appreciated the attention to detail with our beautiful blue box presentation too.
We hope you enjoy your new bag!
Best wishes,
The Fairfax & Favor Team
At long last I found a pair of loafers…
At long last I found a pair of loafers that fit! I have wide feet and high instep. Beautiful Stow on the Wold store. Very helpful and friendly staff. My first visit to your store and certainly won’t be the last.
10 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear that you’re loafers that fit beautifully. It’s wonderful to know you enjoyed your first visit to our Stow on the Wold store and found the team so helpful and friendly.
We look forward to welcoming you back again soon!
Best wishes,
The Fairfax & Favor Team
Perfect!
Great customer service. Stunning, quality boots. Speedy, tracked delivery. Beautifully packaged and presented. Perfect!
12 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your review! We’re thrilled to hear you’re delighted with your new boots and that you enjoyed the whole experience, from our customer service and tracked delivery to the beautiful blue box presentation.
Best wishes,
The Fairfax & Favor Team
Town and Country Top Handle Burgundy Purse
I was very happy with how quickly my purse arrived to the US. I absolutely love this purse. The craftsmanship and quality is outstanding.
11 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! We’re delighted that your bag reached you quickly in the US and that you absolutely love it, It’s fantastic to hear!
We hope you enjoy your beautiful purse for many years to come!
Best wishes,
The Fairfax & Favor Team
High quality product
High quality product! Just beautiful. And I was surprised how quickly it arrived!
9 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your review! We’re delighted to hear you’re so pleased with your purchase and that it arrived with you so quickly.
We hope you enjoy your beautiful new piece!
Best wishes,
The Fairfax & Favor Team
2 fabulous items of clothing - MAE T-shirts
2 fabulous items of clothing. Beautifully made, and exactly as shown in the photos & the descriptions. I am delighted with my purchases.
5 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear that you’re so pleased with your two new pieces and that they lived up to your expectations.
It’s wonderful to know you were impressed with the quality and craftsmanship, and that the items were just as you expected from the photos and descriptions. We hope you enjoy wearing your new favourites!
Best wishes,
The Fairfax & Favor Team
I bought the explorer boots oak…
I bought the explorer boots oak leather. I loved the look, the quality, the fact that they are waterproof and the lovely details! I have narrow feet and normal legs but I felt a bit worried about the narrow fit. The bleu box was delivered fast and the boots fit really perfectly. I wore them the whole day today. I think €650 for boots is too expensive but these were half price and I am soo happy! I am going to wear these forever!
3 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! We’re thrilled to hear how much you love your Explorer Boots in Oak, from the beautiful details and quality leather to their waterproof finish.
It’s fantastic to hear that they fit perfectly, especially after having some initial concerns about the narrower fit, and that you were able to enjoy wearing them all day straight away. We’re delighted you were able to take advantage of our sale too, and we hope your new boots become a much-loved favourite for many years to come!
Thank you for choosing Fairfax & Favor and for sharing your experience.
Best wishes,
The Fairfax & Favor Team
Beautiful product as always!!
Beautiful product as always!!
Super fast delivery and the packaging is a gift in itself!!!!
10 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! We’re thrilled to hear that you love your latest purchase and that it arrived so quickly.
We’re especially pleased that you enjoyed the packaging. We believe the unboxing experience should feel just as special as the product itself! Thank you for your continued support, and we hope to welcome you back again soon.
Best wishes,
The Fairfax & Favor Team
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