Boots ordered and within no time at all a notification to say they’ve been sent. Arrive quickly and very nicely packaged. Lovely boots, nice and narrow which suits my foot. Follow up emails sent to gi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Exquisite and beautifully made bag. Pebbled leather is just phenomenal (would love more in this leather especially Tan and Chocolate Brown). Great size of mini bag (Town & Country Clutch Mini Bag) fit... Ver mais
A empresa respondeu
The sales person, Zoey, was friendly, polite, helpful without being overly aggressive. The product line is classic with a modern twist and well made. The environment of the store was lovely and felt u... Ver mais
A empresa respondeu
This was my first order from Fairfax and Favor. It was delivered to me promptly and I was kept informed on progress along the way. It was a delight to open the package to find firstly, the beauti... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
British Luxury Footwear & Accessories. Free Worldwide Delivery* and 60-Day Free Returns*.
Informações de contato
Narford Hall, Narford, PE32 1JA, King's Lynn, Reino Unido
- info@fairfaxandfavor.com
- fairfaxandfavor.co.uk
4,6
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Perfect experience
From browsing lots of different boots from different makers, to choosing F&F, then actually buying the ones I wanted, the website was great, and from purchase onwards the experience was exceptional. Delivery was perfect and the boots themselves are beautiful. I love them!
20 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for such a wonderful review! We’re thrilled to hear that you chose F&F after exploring so many different makers, and that everything from browsing and purchasing through to delivery exceeded your expectations. It’s fantastic to know you love the boots and find them as beautiful as we do. We truly appreciate your support and kind words!
Best wishes,
The Fairfax & Favor Team
Assistant was exceptional and the boots…
Assistant was exceptional and the boots are fabulous
Wore them out that evening fitted perfectly and dark mahogany was amazing colour
19 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful review! It’s fantastic to know you were able to wear them out that evening and enjoyed them straight away. We really appreciate your kind words and hope you enjoy your boots for many occasions to come!
Best wishes,
The Fairfax & Favor Team
Beautifully made ,worth the price
Beautifully made ,worth the price
21 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with the quality and feel it was worth the price. Your kind words really mean a lot to us!
Best wishes,
The Fairfax & Favor Team
Exceptional Boots, Incredible Customer Care!
Fairfax & Favor’s customer service is genuinely world-class. I ran into a couple of hiccups on my end. First ordering the wrong shaft size, and later needing help with a sole issue. In both instances, their support team stepped in immediately to resolve everything seamlessly.
Combined with lightning-fast delivery and gorgeous craftsmanship, this has been one of the best shopping experiences I’ve had in a long time. The boots are a absolute keeper and I couldn't be happier with the fit and quality!
22 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for such a wonderful review! We’re thrilled to hear that you’re delighted with your boots and that our customer care team was able to help resolve everything smoothly. It’s fantastic to know you’re happy with the fit, quality and craftsmanship. We truly appreciate your kind words and hope you enjoy your boots for many years to come!
Best wishes,
The Fairfax & Favor Team
Lovely purchasing experience
Fabulous purchasing experience at the Stamford branch on Saturday . Superb service and selection of boots to try on. Could not have asked for anything better or different. Flawless. Well done.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a fabulous experience at our Stamford branch and that you were pleased with the service and selection of boots. It’s lovely to hear everything was flawless, we’ll be sure to share your kind words with the team!
Best wishes,
The Fairfax & Favor Team
Beautiful quality gilet
Beautiful quality gilet, and it arrived a day early!
Thank you
22 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely feedback! We’re delighted to hear you’re pleased with the quality of your gilet, and we’re glad it arrived a little earlier than expected. We hope you enjoy wearing it!
Best wishes,
The Fairfax & Favor Team
Gorgeous coat
Gorgeous coat, can’t wait for the cold weather. Fast delivery with great communication x
21 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear you’re enjoying your new coat and that you were pleased with the speedy delivery and communication. We hope you get plenty of opportunities to wear it when the colder weather arrives!
Best wishes,
The Fairfax & Favor Team
Straightforward ordering and fast…
Straightforward ordering and fast delivery. Quality is outstanding.
21 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear that you found ordering straightforward and your delivery nice and speedy. It’s wonderful to know you're so happy with the quality too.
The Fairfax & Favor team
Website ease of use and good updates…
Website ease of use and good updates received
18 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you for your review! We’re happy to hear that you found our website easy to use and were pleased with the updates you received throughout your order.
The Fairfax & Favor team
Fabulous service and delivery time with…
Fabulous service and delivery time with amazing products as always
21 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you for your review. We’re delighted to hear that you were pleased with our service and delivery time, and that you’re loving your new Fairfax & Favor products. We really appreciate your continued support!.
The Fairfax & Favor team
We had such a lovely experience at…
We had such a lovely experience at Fairfax & Favor. The service was excellent from start to finish, and in particular, Martha was absolutely fantastic.
She was incredibly attentive and genuinely took the time to understand what we were looking for. She was so helpful in suggesting different options, encouraging us to try different styles, and giving honest opinions and advice without ever making us feel pressured. Her knowledge, patience and lovely personality made the whole experience feel really personal and enjoyable.
Martha is a real credit to Fairfax & Favor — she went above and beyond to make sure we found the right options for us. It’s not often you come across someone who is quite so attentive, friendly and genuinely invested in giving customers a great experience.
We left feeling really happy with both the products and, most importantly, the service. Thank you, Martha, for making our visit so lovely — you were brilliant! We’ll definitely be back.
12 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for such a wonderful review! We’re absolutely delighted to hear that you had such a lovely experience with us and, in particular, that Martha made your visit so special.
It’s fantastic to hear that her knowledge, patience and genuine care helped you find the right options without ever feeling pressured. We’ll be sure to share your incredibly kind words with Martha, she’ll be thrilled to know what a positive impression she made.
We look forward to welcoming you back again soon!
The Fairfax & Favor team
Fairfax & Favor Bawtry.
Popped into Fairfax & Favor with my daughter this afternoon. The lovely and helpful ladies made this a wonderful shopping experience at the beautiful Bawtry store. Thank you, Lindsey 😁.
20 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much, Lindsey, for your lovely review! We’re delighted to hear that you and your daughter had such a wonderful shopping experience at our Bawtry store. We’ll be sure to share your kind words with the team, they’ll be thrilled to hear them.
The Fairfax & Favor team
Quality
Customer service: Very helpful. Very knowledgeable on all products. Comfortable surroundings. Just makes for a pleasant experience all round
16 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear that our knowledgeable team made you feel comfortable and well looked after. It’s wonderful to know you enjoyed your experience with us from start to finish.
The Fairfax & Favor team
Great delivery time
Great delivery time , good communication and lovely vcoat
19 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you for your review! We’re delighted to hear you were pleased with the delivery time and communication, and that you’re loving your new coat. We hope you enjoy wearing it!
The Fairfax & Favor team
Very pleasant assistant
Very pleasant assistant, not pushy but had the desired affect.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you for your review! We’re so pleased to hear that you enjoyed your experience with us. We always want our customers to feel comfortable and well looked after.
The Fairfax & Favor team
The Best experience
The Best experience. Went into store the lady was very helpful explained all different styles and fittings. Our dog was also very welcome will definitely be back
14 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your review! We’re delighted to hear you had such a lovely experience in store, we are very pleased to hear your four legged friend was made to feel welcome too! We look forward to seeing you again soon.
The Fairfax & Favor team
Really easy to order I was spoiled for…
Really easy to order I was spoiled for choice. Delivery was excellent. As this is a Christmas present for my niece it was an easy choice as pink is her favourite colour, I’m sure she’ll love it.
I’m coming back for the mini wider for myself
18 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your review! We’re delighted to hear you found ordering easy. We hope your niece absolutely loves her Christmas gift, and we’ll look forward to welcoming you back when you’re ready to treat yourself.
The Fairfax & Favor team
Excellent customer service
Excellent customer service. The lady was very patient, had vast knowledge about the shoes. I also appreciated that they let met me return the shoes and buy again as I had forgotten my Blue light card discount. Very happy with the purchase.
15 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your review! We’re delighted to hear that you received such excellent service. We’re also pleased we could help with your Blue Light discount. We hope you love your new shoes.
The Fairfax & Favor team
Great service, great product.
From ordering to delivery to was kept updated through.
When the box arrived it was perfectly packed.
The quality of the item is as you would expect from this fabulous brand.
My daughter was enthralled with her gift.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your review! We’re delighted to hear that you were happy with the updates throughout the ordering and delivery process and that everything arrived beautifully presented. Most importantly, we’re thrilled to hear your daughter was so delighted with her gift.
The Fairfax & Favor team
Really enjoyed my shopping experience…
Really enjoyed my shopping experience with Fairfax & Favor and the staff were exceptional.
I had gone shopping with a particular item in mind and sadly this colour has been discontinued.
The sales team worked their magic and made me feel I needed the alternative colour offered and it was a more neutral option.
16 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear you enjoyed your shopping experience and that our team could help you find a beautiful alternative.
The Fairfax & Favor team
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