My agent was very responsive and answered all of my questions almost immediately. All of the information I got from her made me feel very comfortable with this process and decided to sign up. I HAVE t... Ver mais
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Veja o que dizem as avaliações
Got myself in a real financial mess to the tune of close to 50k in debt with credit cards. Family Credit Management did all the leg work and managed to get me on a payment plan for 6 years to be... Ver mais
A empresa respondeu
Whitney has been the absolute best! Very prompt, thorough, patient and addressed all of my concerns. I’m so excited for this journey and becoming debt free! So glad I took this route vs a Chapter 13!... Ver mais
So far I've had a really wonderful experience with Family Credit Management. Everyone I've spoken with has been kind and understanding, which has been so nice considering how much I guilt trip myself... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.
Informações de contato
111 N. Wabash Avenue, Suite 1408, 60602, Chicago, Estados Unidos
- 800-994-3328
- counseling@familycredit.org
- familycredit.org
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They made my payment affordable for me…
They made my payment affordable for me and I am now on my way to becoming debt free!

Resposta da Family Credit Management
Very easy to fill out application
Very easy to fill out application , representatives were able to answer all my questions wish e mail and on the phone. Also very polite and courteous felt no judgement at all

Resposta da Family Credit Management
Great communication and compassionate…
Great communication and compassionate people. Very open and honest.

Resposta da Family Credit Management
I have been in a living hell for 6…
I have been in a living hell for 6 months, Jenny was wonderful and understood my dilemma.
I feel confident that going forward, my debts will be managed quickly and efficienly.

Resposta da Family Credit Management
They were very informative and very…
They were very informative and very prompt and professional with any questions I had.

Resposta da Family Credit Management
I've used this company before and they…
I've used this company before and they were really helpful and considerate of my circumstances! They helped me get out of debt once before and I know they will again. Very trustworthy company!!.

Resposta da Family Credit Management
Great service
Great service
Very friendly took care care of what I needed
Felt very comfortable talking to customer service

Resposta da Family Credit Management

Resposta da Family Credit Management
I have been needing a program that was…
I have been needing a program that was this helpful and easy. I can't explain the relief.

Resposta da Family Credit Management
I've worked with them in the past and…
I've worked with them in the past and they are very understanding and willing to work with you. That is why I chose to work with them again.

Resposta da Family Credit Management

Resposta da Family Credit Management
They were very open and honest
They were very open and honest. They answered ALL my questions.

Resposta da Family Credit Management
Efficient & Ethical
Efficient, honest, helpful, and ethical management people--a wonderful help; super grateful they are there!

Resposta da Family Credit Management
They are so helpful in getting started…
They are so helpful in getting started In the program. They are extremely friendly and knowledgeable. I am very satisfied.

Resposta da Family Credit Management
Chris Stone is wonderful
Chris Stone is wonderful! He helped me and most of all listened to my story and was patient. He kept me informed of all the steps necessary to get started.

Resposta da Family Credit Management
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