My agent was very responsive and answered all of my questions almost immediately. All of the information I got from her made me feel very comfortable with this process and decided to sign up. I HAVE t... Ver mais
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Veja o que dizem as avaliações
Got myself in a real financial mess to the tune of close to 50k in debt with credit cards. Family Credit Management did all the leg work and managed to get me on a payment plan for 6 years to be... Ver mais
A empresa respondeu
Whitney has been the absolute best! Very prompt, thorough, patient and addressed all of my concerns. I’m so excited for this journey and becoming debt free! So glad I took this route vs a Chapter 13!... Ver mais
So far I've had a really wonderful experience with Family Credit Management. Everyone I've spoken with has been kind and understanding, which has been so nice considering how much I guilt trip myself... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.
Informações de contato
111 N. Wabash Avenue, Suite 1408, 60602, Chicago, Estados Unidos
- 800-994-3328
- counseling@familycredit.org
- familycredit.org
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They are a great Company
They are a great Company. They’re helping me to get out of a jam.

Resposta da Family Credit Management
They went above and beyond to explain…
They went above and beyond to explain what I have to pay in there program

Resposta da Family Credit Management
Jennie was AWESOME
Jennie was AWESOME! There was no judgement, she answered all my questions quickly, the one time I had to speak with her... she was very pleasant.
For the first time in years, i'm hopeful that we will get out of our debt mess and I'm thankful that I found your company.

Resposta da Family Credit Management
I was stressed before without knowledge…
I was stressed before without knowledge where or who to trust with my debt relief! But I am glad and relieved that I made a good choice going with Family Credit to help me! I look forward to working closely with them to reach my financial freedom!

Resposta da Family Credit Management

Resposta da Family Credit Management

Resposta da Family Credit Management
Outstanding client support
We feel so very well supported working with Family Credit Management. No nonsense, just real solutions to help us regain our financial stability.
They are professional and they have a good grasp of what the various credit card companies will agree to for repayment terms. We've had no surprises and they are always there when we have a question or a concern.

Resposta da Family Credit Management
Customer Service and extremely…
Customer Service and extremely knowledgeable about her position

Resposta da Family Credit Management
Family Credit Management is a Peace of Mind
Family Credit Management has been a breath of fresh air and life changing. The monthly burdens we had have now lessened and FCM is taking care of each payment. They are great communicators and supportive! Thank you FCM!

Resposta da Family Credit Management
Very helpful and they have speedy…
Very helpful and they have speedy response times ! Thank you!

Resposta da Family Credit Management
Easy process to get started
Made it super easy to sign up and very proactive and kind and make it known they want to help people in stressful times

Resposta da Family Credit Management
Great customer service
Great customer service, I haven’t made my first payment yet but so far the experience has been amazing!

Resposta da Family Credit Management
Great service
Great service, great communication and willingness to work with my case

Resposta da Family Credit Management
Our representative was helpful
Our representative was helpful, patient and guided us throughout the entire process. All questions answered skillfully, friendly and spot on. Thank you!

Resposta da Family Credit Management
Very quick to respond and super helpful…
Very quick to respond and super helpful making it easy to understand.

Resposta da Family Credit Management
You would be surprised that not many…
You would be surprised that not many people know about these types of nonprofit services (that includes me). Instead, many turn to debt consolidation programs with high interest rates or expensive loans from for profit companies. I was pleasantly surprised by this organization and received excellent service. I highly recommend them to anyone looking for financial assistance and guidance. Special Thanks to Jennie B.

Resposta da Family Credit Management
Grateful for the help I received from Family Credit Management
I felt overwhelmed by bills and the ability to meet all requirements of payments. Family Credit Management was able to address my creditors and work on a repayment plan which enabled me to have peace regarding the accounts. I am so grateful!

Resposta da Family Credit Management
Positive experience
I have had a very positive experience with this company. They have been instrumental in helping me manage and reduce my debt. Should I ever find myself in a difficult situation, I know I can always reach out to them for assistance.

Resposta da Family Credit Management
Very Simple Process
Megan was super responsive and answered all of my questions. The entire process to enroll in the program was very simple and straightforward.

Resposta da Family Credit Management
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