My agent was very responsive and answered all of my questions almost immediately. All of the information I got from her made me feel very comfortable with this process and decided to sign up. I HAVE t... Ver mais
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Veja o que dizem as avaliações
Erica did a great job and helping me make an arrangement to consolidate my debt. I would highly recommend to anybody who is looking to tackle their debts. Their prices are very reasonable to say the... Ver mais
Got myself in a real financial mess to the tune of close to 50k in debt with credit cards. Family Credit Management did all the leg work and managed to get me on a payment plan for 6 years to be... Ver mais
A empresa respondeu
Whitney has been the absolute best! Very prompt, thorough, patient and addressed all of my concerns. I’m so excited for this journey and becoming debt free! So glad I took this route vs a Chapter 13!... Ver mais
Detalhes da empresa
Escrito pela empresa
Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.
Informações de contato
111 N. Wabash Avenue, Suite 1408, 60602, Chicago, Estados Unidos
- 800-994-3328
- counseling@familycredit.org
- familycredit.org
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Very Simple Process
Megan was super responsive and answered all of my questions. The entire process to enroll in the program was very simple and straightforward.

Resposta da Family Credit Management
Excellent customer service and easy to…
Excellent customer service and easy to work with!

Resposta da Family Credit Management

Resposta da Family Credit Management
DAVID LAURENT NEW CLIENT THEY HAVE…
DAVID LAURENT NEW CLIENT THEY HAVE BEGUN HELPING ME WITH THEIR EXCELLENT QUALITY SERVICES I AM DISABLED AND I HAVE DISABILITY AND THEIR CARE AND CONCERNS FOR MY WELL BEING ARE UNMATCHED WITH ANY OTHER COMPANY

Resposta da Family Credit Management
Family Credit Management is Excellent
Family Credit Management is by far a blessing. They are so super easy to work with, completely transparent, always available for my loads of questions and advice. Their process of working with your creditors is remarkable, and they very quickly get to work negotiating and making your plan. As someone who royally damaged their finances, FCM has helped get me on a better path.

Resposta da Family Credit Management

Resposta da Family Credit Management
Very easy to apply for
Very easy to apply for, and great communication by my preferred method of contact, i.e., email. I wish I had done this much sooner,

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Resposta da Family Credit Management
Have had a great experience
Have had a great experience. Everyone has been kind and understanding of my situation. I am glad to be able to communicate through email instead of having to find time for a phone call to customer service. The whole process has helped me regain control of my finances and my creditors have all worked with FCM, including payday loan companies.

Resposta da Family Credit Management
Quick response quickly got me to where…
Quick response quickly got me to where I could start breathing easier never knew anything could be done this soon and this easy or I would’ve done this a long time ago.

Resposta da Family Credit Management
I enthusiastically recommend Family Credit Management
Choosing Family Credit Management (FCM) was one of the best financial decisions I have ever made, and I can confidently say that working with them has completely changed my path toward debt relief. After being on their Debt Management Program (DMP) for over two years, the results have been nothing short of exceptional.
From the very start, the team at Family Credit Management provided incredible support. Certified Credit Counselor Erica Reyes-Smith helped me establish a possible course of action, assuring me that the Debt Management Plan was a great fit for my financial future. She provided invaluable resources, including budgeting tips and the "100 Ways to Save Big" brochure, setting me up for success from day one. Erica was responsive and helpful, even when addressing my specific questions about removing accounts that already had preferential agreements, which she quickly confirmed was fine to do.
The financial relief provided by FCM is substantial and immediate. The program is designed to save hundreds in interest and allow me to get out of debt in under five years. I was promised "exceptional" anticipated interest rates, and the program delivered, with the lower rates and elimination of late fees shaving significant time off my repayment period. As the Client Services team noted, I survived the challenging first few months and was quickly seeing the benefits begin.
FCM made debt consolidation an affordable and safe path to finally becoming debt-free once and for all. They have provided a clear, manageable plan and continuous support, making the goal of permanent financial success feel truly achievable. I enthusiastically recommend Family Credit Management to anyone looking for a reliable and effective solution to take control of their financial health.

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Answered all of my questions honestly…
Answered all of my questions honestly and in depth.

Resposta da Family Credit Management
They were the one company that was able…
They were the one company that was able to take care of me when no other company wanted to help me!!

Resposta da Family Credit Management
Kim is an exceptional professional who…
Kim is an exceptional professional who goes “above and beyond!”
I would highly recommend Kim and Family Credit for their expertise!

Resposta da Family Credit Management
Jennie was patient and caring
Jennie was patient and caring. She answered all my questions and made me feel comfortable. She gave me the confidence that I made the right decision.

Resposta da Family Credit Management
This company is the best
This company is the best. I will be debt free in 20 months. Working with them went so smoothly and quickly. I am so glad I took this route. I have put all my trust into Family Credit Management

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They were fast
They were fast, efficient, and understood exactly what I needed. They more than exceeded my expectations and I am relieved to feel that I'm on the right track to becoming debt free.

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I had used this company before
I had used this company before. I lost my job and left the program with two accounts still open three years later in a panic I called these people, and they help me patiently, kindly and professionally help me with these acc. And a few more . The counselor I talked to on the phone Chris was a godsend. I was having a panic attack when I called him and he was such a professional.🩵🙏

Resposta da Family Credit Management
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