Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Ver mais
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Veja o que dizem as avaliações
From first connection Farro’s responds with accuracy, helpfulness, speed and best-ever of any company (whether on-line or in person) I’ve ever bought from. Products are tops, as well.
A empresa respondeu
The quality of the produce plus the care taken to pack the items (really appreciated that). Great service & timely delivery although might be good to remind the delivery service not to upend the box w... Ver mais
A empresa respondeu
Pros: Easy to use online booking, notification and pricing Cons: The delivery was a gift for a solo mother who was looking after 3 sick children. I specified if they could knock on the door at delive... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Informações de contato
Auckland, Nova Zelândia
- farro.co.nz
4,5
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have shopped at Farro’s for years…
I have shopped at Farro’s for years and always held them in high regard, unfortunately things have changed. The service has changed since the business sold and it is now a rip off, everything is overpriced. Sayonara Farros.
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Farro
Thank you for your review. We're sorry you have been disappointed in your recent Farro experiences. We welcome your feedback and take it onboard.
Resposta da Farro
Thank you for your review! We are so pleased you are happy with your Farro online experience and look forward to seeing you online again soon.
Great Service!
Great Service!
Ordered online and was with me in a jiffy. Really appreciate the great service
14 de dezembro de 2025
Resposta da Farro
Thanks for your review! We're so pleased you loved your Farro online experience.
Quick response
Despite being available on the website of the Epsom store, it was not in stock. But I had phone calls at 7.08am informing me of this and whether I wanted to cancel the order. I did.
19 de dezembro de 2025
Resposta da Farro
Thank you for your review.
Order & delivery process was easy &…
Order & delivery process was easy & on-time! Looking forward to cooking our Xmas turkey
19 de dezembro de 2025
Resposta da Farro
Thank you for your kind review.
Four different items were not delivered…
Four different items were not delivered in my Christmas order. Now having to chase up! Disappointing given the high prices for grocery and delivery at Farro and wonder whether we should have shopped at a regular supermarket. Hope they can sort this out.
18 de dezembro de 2025
Resposta da Farro
Thank you for your review, we're so sorry that we did not have two of the products that you ordered in stock. Unfortunately, especially at this incredibly busy time of year items sell out very quickly. We work hard to try to minimize these occasions, however, there will be occasions when items sell faster than expected or before a redelivery is received.
Resposta da Farro
Thanks Stephanie!
Perfect shopping
12 de dezembro de 2025
Resposta da Farro
Thanks Margaret! We hope to see you shop with us again soon.
I had a few difficulties setting up my…
I had a few difficulties setting up my account so rang customer services who were very helpful and patient - had it all sorted in no time !!! - thank you so much - prompt delivery and my friend very pleased with their gift
18 de dezembro de 2025
Resposta da Farro
So pleased our team could help you Sarah and that your friend enjoyed her gift!
Helpful Xmas shop
Ease of selecting items and clear instructions on how to do the pre-order for a ham.
12 de dezembro de 2025
Resposta da Farro
Thanks Megan, enjoy your Christmas ham!
Farro has a super range of products and…
Farro has a super range of products and for someone living in the BOP, great delivery service!
18 de dezembro de 2025
Resposta da Farro
Thanks Emily!
Top notch goods delivered with timing…
Top notch goods delivered with timing as promised. Easy to order and arrange online.
26 de março de 2025
Resposta da Farro
Thank you for your review.
We are pleased everything went so well.
Great
fast delivery and got what was ordered. nice to receive booklet on there products .
11 de dezembro de 2025
Resposta da Farro
Thank you for the review William.
We're pleased everything worked so well.
Resposta da Farro
Thanks Mr Harris! Appreciate your review.
No complaints!
Everything I ordered online, which was quite alot, was in stock. Delivery was super easy - pick a timeframe, and they stuck to it.
10 de dezembro de 2025
Resposta da Farro
Thanks Grace, so glad you had a great experience!
items were missing from my order
10 de dezembro de 2025
Resposta da Farro
We are very sorry to hear that some of your items were missing from your order. Occasionally products can be out of stock at the time of picking and we are sorry for the disappointment caused.
Resposta da Farro
Thank you Tracy. We're pleased it all went so well!
Ordering was easy
Ordering was easy
Beautiful food
Was sent as a gift , recipient extremely happy
16 de dezembro de 2025
Resposta da Farro
Thank you Tina. We are very pleased everything went so well for you and look forward to seeing you online again.
Excellent service.
Ordering online was easy. Appreciated the option to choose delivery day and timeframe, courier tracking was excellent. Packaging was good and what we ordered arrived in great condition. The whole experience was pretty seamless. Would definitely do an online order again, particularly given where we live (rural south Auckland); it would cost more than $15 in petrol to do a round trip.
16 de dezembro de 2025
Resposta da Farro
Thank you so much for your review. We are so pleased you enjoyed your Farro online experience, and hope this made shopping easier at this busy time of year! We look forward to seeing you online again soon.
No one ever replied to the web message…
No one ever replied to the web message I left regarding delivery!
9 de dezembro de 2025
Resposta da Farro
Sorry we missed this, we’ve reached out via our hello email.
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