Fast Labels Avaliações 

2.788
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am a new customer here to my small independent business and I am positively surprised how good and professional look my labels for my products. Great quality and exactly how I wanted and perfect siz... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We've used fast labels a few times now when our in-house label machine has broken down and they really live up to their name. Labels are great quality, rolled in the correct format and the time from... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Exactly what I wanted .. very impressed with helpfulness of staff, processing speed & quick dispatch.. very good quality labels

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very customer friendly. Professional design team. Timeline exactly as promised. Pricing is very reasonable. Quality of labels is excellent. All in all a great company to deal with. Would highly recomm... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Gráfica de Rótulos Personalizados
  2. Loja de impressões e placas
  3. Fabricante de adesivos

Escrito pela empresa

We are one of the fastest growing UK label printing companies, and we supply labels to thousands of business and product manufacturers across the UK. We specialize in self adhesive labels for bottles, packaging, food products and other business uses.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(2.788)

162 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 1 de um total de 5 estrelas

Waisted a month for my labels

Waited a month for my labels. Finally just asked for a refund because it has taken too long. Definitely need to improve messages from designers to sellers as they don’t come through or sometimes they aren’t clear. Like I said wasted the whole month just to get my labels.

31 de março de 2026
Avaliação não solicitada
logotipo da Fast Labels

Resposta da Fast Labels

Good Afternoon,

Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience and that you are unhappy with the service you have received. I apologise for any inconvenience this has caused.

I’ve requested additional information from you via Trustpilot, specifically the invoice number and the details used to place your order, as I’m currently unable to locate it with the information provided.

Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.

We look forward to hearing from you soon.

Jodie
Support Assistant Manager

Avaliado com 1 de um total de 5 estrelas

Absolutely Shambolic Service – “Fast Labels” is a Complete Joke

Ordered a week ago and was explicitly assured by their support team that the labels would arrive on Wednesday. They never showed up.

The next day I contacted them again, and another rep confidently promised delivery on Thursday. Still nothing.
When I followed up, all I got was a half-hearted “sorry” and some excuse about why they suddenly couldn’t deliver on a day when I actually needed them. Bit useless as I needed them for Friday’s event. These people are utterly useless. They give firm assurances, then deliver the exact opposite – zero reliability, zero accountability.

“Fast Labels” should be renamed Slow Labels, because speed is clearly not something they understand. This was my first (and last) order with them. Their service is an absolute disgrace and a total waste of time.

I will never use them again, and I strongly recommend everyone avoids this incompetent company like the plague. Terrible first impression? More like a permanent warning to steer clear..

26 de março de 2026
Avaliação não solicitada
logotipo da Fast Labels

Resposta da Fast Labels

Good Afternoon,

Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience and that you are unhappy with the service you have received. I apologise for any inconvenience this has caused.

I have reached out to you as we would like to provide a suitable solution for you.

Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.

We look forward to hearing from you soon.

Jodie
Support Assistant Manager

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding service

Absolutely outstanding service, couldn’t have been more helpful. Being less than tech savvy my designs weren’t quite right but they were patient and went above and beyond to help alter them. Received today and they look amazing. The fact they are local to me and that I’m supporting a local business is a bonus. Thank you. I will be getting all my future labels from here.

25 de março de 2026
Avaliação não solicitada
logotipo da Fast Labels

Resposta da Fast Labels

Hello Rebecca,

Thank you so much for such a wonderful review.

We’re really glad we could help get your designs adjusted and make the process feel easier for you. It’s lovely to hear the labels arrived looking amazing, and we really appreciate you choosing to support a local business.

We’d be more than happy to help with any future labels whenever you need them.

Kind regards,
Keeley
Sales & Support Development Lead

The FastLabels Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

We've been using Fast Labels for years now and they've always been fantastic. We've had very few issues with them but when they do occur, they're always fixed extremely quickly. I don't think there's a UK based company who offers the level or service and quality that Fast Labels does. I feel like at a time when companies go out of their way to make their customer service practically invisible or at times unavailable, Fast Labels should be congratulated on it not only being accessible, but excellent and friendly. Really, really can't recommend them enough!

11 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I placed an order with Fast Label

I placed an order with Fast Labels about a month ago, and at first I wasn’t completely happy with the end product. That said, even then, the print quality was amazing and the paper itself was of really high quality. My disappointment was more with the final outcome than the materials or printing standard.

After I posted my review explaining both my dissatisfaction and my appreciation of the print quality, someone from the team responded very quickly. From that point on, I received some of the best customer service I’ve ever experienced. They truly went above and beyond to help me, and the level of care, support, and patience they showed was outstanding.

In the end, the final print quality was amazing and everything turned out perfectly. I honestly can’t thank them enough. If anything, I probably became a bit annoying during the process, but they showed nothing but patience and professionalism throughout, which I really appreciated.

A company that not only delivers great quality, but also stands by its customers and works hard to make things right. Thank you, Fast Labels.

5 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Great Company

Great Company, communication with designers execellent, and arrived on time. No negatives in all the times I have used them from product labels. Highly recommend

8 de março de 2026
Avaliado com 5 de um total de 5 estrelas

I actually cancelled my order last…

I actually cancelled my order last minute. As we needed further help on a separate design for tamper sticker. After cancelling order we were given a sample of one of our labels, around 100 labels given free. I am very impressed. Will order just before start of the honey harvesting time

4 de março de 2026
Avaliado com 2 de um total de 5 estrelas

Every order over the last 18 months has had an issue

We are a Doncaster based manufacturer and originally chose Fast Labels because we wanted to support another local business. For a long time things were generally fine, aside from the odd request not being followed.

However, over the past eighteen months the service has declined. A large order of front and back labels arrived in clearly different quantities. The rolls were very different in size. We sent images to customer services and were told they would only investigate if we unrolled and manually counted thousands of labels, which would have made them unusable on our machine.

After numerous phone calls to my mobile, I was persuaded to give them another chance. I spent around 30 minutes uploading multiple artworks for a new order, only to be told the files had not uploaded and I would need to send them again. I needed the labels quickly so placed the order elsewhere instead. Cancelling the order with Fast Labels, despite them having no artwork, was difficult. I was repeatedly told it had to be approved by a manager, but there were apparently no managers available.

Following this, I received a call from the Managing Director and was assured our account would be closely monitored. I was again persuaded to give them another chance. Despite that, further orders were not processed until chased, approval emails were not received, and one order was reportedly stuck in the system.

Our most recent order sums it up. I ordered two designs, 146 labels each, and specified machine application rolls. This was a small quantity as we will shortly be changing the design and just needed something to tide us over. I expected one roll per design that could go straight onto our machine. Instead I received 10 small rolls of around 30 labels each. These cannot realistically be used for machine application as the rolls would need changing constantly, which defeats the point of paying for that option in the first place.

When I raised this with customer services, I was told it was due to how the labels run across their print bed. They have since acknowledged this should have been discussed with us before printing, but no resolution has been offered.

I have given them far more chances than I should have in the hope of supporting a local company, but over the last eighteen months every single order has had an issue, and that is not an exaggeration. I genuinely tried to keep the work local, even paying higher prices to do so, but the repeated problems mean I have now moved our business elsewhere permanently.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Fast Labels

Resposta da Fast Labels

Hi Lynsey,

Thank you for taking the time to leave such detailed feedback.

We are genuinely sorry to hear how disappointed you have been with your experiences with us. As a fellow local business, we truly appreciate that you originally chose us because you wanted to support another Doncaster-based company, and we are sorry that we did not deliver the level of service and consistency you should have been able to expect.

We did try to resolve the issues raised at the time back in February, but having reviewed your feedback again, we have reached out to you directly because we would really like the opportunity to do more and try to put things right properly.

We acknowledge the concerns you have raised, including previous order issues, communication around artwork and approvals, delays, and the way your most recent machine-application order was supplied. We also recognise that your recent order should have been discussed with you before production once it was clear the labels would be supplied across multiple smaller rolls rather than in the format you expected.

Your feedback is being reviewed internally so we can improve how we manage order checks, proof reminders, production queries, and communication where order specifications may not match a customer’s expectations.

We completely respect your decision, but we are very sorry to have lost your confidence. Your business has been important to us, and we would genuinely appreciate the opportunity to speak with you directly and see if there is anything further we can do to rebuild your trust.

Kind regards,
Keeley
Sales & Support Development Lead

The Fast Labels Team

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