This one star rating does not reflect the service from Fat Face which is excellent ! I have spoken to them on the phone 3 times, and they couldn’t be more helpful. Products also excellent. The problem... Ver mais
A empresa respondeu
Localização
Trocar localização9 Bridlesmith Gate, NG1 2GR Nottingham, Nottinghamshire, GB
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Veja o que dizem as avaliações
Sale buy in a shop (Nottingham). I didnt go in intending to buy trousers, but these were on a mannequin and I thought they looked good. As usual with Fatface sizing, I was able to wear a size smalle... Ver mais
A empresa respondeu
Excellent service opted for click and collect. My item arrived in store within the timeframe and collection was easy.
A empresa respondeu
Visited the Nottingham store after a specific item. Unfortunately the Nottingham store has ladies upstairs and because I knew what I wanted and didn't need to browse, I didn't really want to go up the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, Reino Unido
- 01159 418295
4,6
Excelente
225 avaliações
Pede aos clientes que avaliem
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Super Fast Click and Collect Service
As the title states, super fast click and collect service. I order goods from another retailer at the same time for home delivery and it was a farse. I'll recommend click and collect with Fat Face every time
4 de junho de 2024
Resposta da FatFace - NOTTINGHAM 3
Good afternoon, Wayne.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great service
Great service from friendly, helpful polite staff.
A wonderful shopping experience.
3 de julho de 2024
Resposta da FatFace - NOTTINGHAM 3
Good afternoon, Lynn.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
Excellent
The staff and service were both excellent - something rarely seen today. On top of that the product is also of excellent quality and great value for money.
25 de junho de 2024
Resposta da FatFace - NOTTINGHAM 3
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Love the cardigan so soft
Love the cardigan so soft, well made Great for the summer
15 de junho de 2024
Resposta da FatFace - NOTTINGHAM 3
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Service very good
21 de junho de 2024
Resposta da FatFace - NOTTINGHAM 3
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Ladies dungarees size 10
Great dungarees, true to size and excellent quality. I had them delivered into the store. Emails kept me up to date. Lovely lady served me in the Nottingham branch.
17 de junho de 2024
Resposta da FatFace - NOTTINGHAM 3
Hello Teresa,
Thank you for your 5* review.
It is great to hear you are pleased with the service you have received and the quality of our items. We look forward to welcoming you back soon!
Have a good day!
Take care, ED
Great service.
17 de junho de 2024
Resposta da FatFace - NOTTINGHAM 3
Hello Robert,
Thank you for your review.
I am delighted to hear about your positive experience with us. Enjoy your new purchase!
Have a great day!
Take care, ED
Very friendly and helpful staff
I’d arranged for my order to be delivered at the shop in Nottingham so I could try it on. Staff were very helpful. I am very pleased with my purchase. If it was the wrong size, I was able to leave it at the shop to be sent back, however I didn’t need that option.
16 de junho de 2024
Resposta da FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We look forward to welcoming you back soon!
Take care. -GM
Good but the staff needs to be more…
Good but the staff needs to be more friendly and needs to smile whoever they serve on the till…it makes a difference at all!
2 de junho de 2024
Resposta da FatFace - NOTTINGHAM 3
Hi Aileen
Thank you for taking the time to leave your review and for providing us with your valuable feedback. I will ensure that this is passed on.
Take care, LE
Lovely new clothes for summer…
I’ve had a few new items of clothing recently, well made, lovely fabric and fits me really well. I’m only 5foot tall so it can be difficult to get clothes to fit well.
27 de maio de 2024
Resposta da FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -SM
Great chinos
Great chinos - fit really well - well made - really helpfull staff at Nottingham -
20 de maio de 2024
Resposta da FatFace - NOTTINGHAM 3
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new chinos and how well made they are. I am also so happy to read that you find the crew in our Nottingham store to be so helpful. I will be sure to pass this on to the team.
All the best, MM
Great service
Easy to navigate website, free returns and the customer service in the Nottingham shop went above and beyond....
23 de maio de 2024
Resposta da FatFace - NOTTINGHAM 3
Good afternoon, Mr Hughes.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
Bought 3 lovely tops online and…
Bought 3 lovely tops online and collected at local fatface store. ❤️
Great products.
16 de maio de 2024
Resposta da FatFace - NOTTINGHAM 3
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Resposta da FatFace - NOTTINGHAM 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great customer service at the…
Great customer service at the Nottingham store.
Everyone I came in contact with was really helpful and friendly. The store is well laid out and super clean and tidy.A real pleasure to shop.
15 de maio de 2024
Resposta da FatFace - NOTTINGHAM 3
Good afternoon, Anne.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
Website easy and straightforward to use…
Website easy and straightforward to use
Items delivered to my nearest store Nottingham within 3 working days.
Very polite and friendly staff in the Nottingham store
12 de maio de 2024
Resposta da FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience online and at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SW
Very easy to look for dress I wanted
Very easy to look for dress I wanted. Paying was quick & easy. Very efficient fast delivery.
1 de maio de 2024
Resposta da FatFace - NOTTINGHAM 3
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Excellent pyjama bottoms!
28 de abril de 2024
Resposta da FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your order, and we look forward to welcoming you back soon!
Take care.- GM
Resposta da FatFace - NOTTINGHAM 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Resposta da FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
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