Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... Ver mais
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Veja o que dizem as avaliações
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... Ver mais
A empresa respondeu
I ordered a dress online and it arrived in my local store which saves me paying for postage and helps the environment! I usually wait for an offer on the dresses as they can be expensive, but I had... Ver mais
A empresa respondeu
Gorgeous, warm, cosy jumper, almost wish it was winter so I can wear it now 🤣
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
8 High Street, TN30 6AP, Tenterden, Kent, Reino Unido
- 01580 764396
4,8
Excelente
80 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff in my local store( tenterden)…
The staff in my local store( tenterden) Sam is so helpful always smiling. Nothing is to much trouble.
11 de agosto de 2025
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great selection of clothing in the…
Great selection of clothing in the store and online, good quality and perfect fit.
2 de julho de 2025
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and arrived in store even…
Easy to order and arrived in store even sooner than expected.
30 de junho de 2025
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick & easy click & collect
Quick & easy click & collect
Product quality & fit lovely 🙂
3 de maio de 2025
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had an amazing experience at Fat Face…
Had an amazing experience at Fat Face in Tenterden, the staff were so friendly and very helpful.
They helped me with my shopping, especially a lady called Chloe.
She went out of her way to help me.
I’ll be coming back, thank you so much.
28 de dezembro de 2024
Avaliação não solicitada
Resposta da FatFace - TENTERDEN 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff excellent service. Prompt delivery. Very happy
Excellent customer service. Very kind and helpful staff 10/10
14 de outubro de 2024
Resposta da FatFace - TENTERDEN 2
Hello Rita
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - TENTERDEN 2
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant staff all really pleasant and…
Brilliant staff all really pleasant and go out of their way to help me find what I'm looking for if not in shop they will order for me. Have shopped in Tenterden store for years items for my twin grandsons and myself. Lovely shop lovely staff x
26 de junho de 2024
Resposta da FatFace - TENTERDEN 2
Good afternoon, Milly.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Tenterden store.
Take care, JB
Simple process from start to finish
I'm at the wrong age group for technology lol. But even I was able to place the order without any problems which must mean it's straight forward. Brilliant that I was able to pick up locally. Staff were lovely and friendly and made me welcome when I picked up the parcel. Great experience, will definitely do it again
3 de maio de 2024
Resposta da FatFace - TENTERDEN 2
Good morning,
Thank you for your 5* review. I am pleased to hear that you had a positive online shopping experience and in our store. Many thanks-AB.
Ordered on line
Ordered on line. Walked to shop and collected. Staff friendly and received my order quickly.
12 de maio de 2024
Resposta da FatFace - TENTERDEN 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good quality clothes
29 de abril de 2024
Resposta da FatFace - TENTERDEN 2
Good morning,
Thank you for taking the time to leave your review.
I am so happy that you are pleased with the quality of our clothing. I hope you continue to enjoy our products as much as we do.
Take care, MM
My favourite place for clothes!
My favourite place for clothes!
The one shop in the high street I always head to and
always lovely staff who are so helpful.
Great to browse their website too and difficult to resist buying!
29 de abril de 2024
Resposta da FatFace - TENTERDEN 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Tenterden store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
All good, nothing bad...
The email messenger service worked fine this time (last time there was a problem) and the staff at the Tenterden store were friendly, helpful and efficient. The clothes as always are excellent.
18 de abril de 2024
Resposta da FatFace - TENTERDEN 2
Good afternoon,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
A happy customer
Very easy placing a order online, excellent service. I can return unwanted items to my local store, where the staff are always polite and helpful.
26 de janeiro de 2024
Resposta da FatFace - TENTERDEN 2
Good Afternoon Linda,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and that you are loving the quality of our clothing! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Goods arrived on time.One item didn’t…
Goods arrived on time.One item didn’t fit .I returned it to Tenterden shop the young lady was so helpful.Excellent service all round.
22 de janeiro de 2024
Resposta da FatFace - TENTERDEN 2
Hi Jenny,
Thank you for taking the time to leave a review.
I’m sorry to hear you have encountered some issues, however, I am please our crew were able to resolve this for you.
We hope you love the rest of your order and we look forward to welcoming you back soon.
Take care, LC.
Resposta da FatFace - TENTERDEN 2
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
I love Fat Face clothes
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me off what is generally a nice shopping experience. I love the fabrics and most of the styles and over the years have learnt what does and doesn’t suit me. I actually have quite a few Fat Face pieces that would probably fall into the ‘vintage’ category! Ordering online is good, delivery fast and being able to take returns back to the store rather than through the post/courier is really helpful.
11 de dezembro de 2023
Resposta da FatFace - TENTERDEN 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I am so sorry to hear of your recent experience in one of our stores, I will flag this with the appropriate department for future consideration.
I hope you have a great day!
EP
Great speedy service as always
27 de novembro de 2023
Resposta da FatFace - TENTERDEN 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service
Item was ready promptly.
Assistant was very efficient and friendly .
27 de outubro de 2023
Resposta da FatFace - TENTERDEN 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
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