Delivery efficient.Had to change jumper for different size,at Tenterden .Very helpful young lady .Big thank you
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... Ver mais
A empresa respondeu
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... Ver mais
A empresa respondeu
Selected click and collect as postage was still applicable even though I spent £63, part of my order was ready to collect. I was told that the store would not be able to hold this part of my order unt... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
8 High Street, TN30 6AP, Tenterden, Kent, Reino Unido
- 01580 764396
4,7
Excelente
88 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da FatFace - TENTERDEN 2
Hi Veerle, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a pleasure to shop with fat facev
9 de novembro de 2022
Resposta da FatFace - TENTERDEN 2
Good morning Julia
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Tenterden FatFace employee gets my vote!
I have been searching for a suitable summer "straw" bag for the summer and in particular for our late summer wedding anniversary holiday near Nice this September. It had to be three things
1. Copious but not cumbersome
2. Must have a zip fastener for security but still look casual
3. Value for money
FatFace had the very bag to match my needs. I telephoned the Tenterton store as our local Tunbridge Wells FatFace store were out of stock. The male sales assistant could not have been more helpful. He searched nearer stores for me to find this bag and searched physically in his shop (in case the computer had not updated since the last sale).
In the end to ensure I receive this he suggested I buy the bag on line and that it would be free and speedy delivery.
I thanked him. You are lucky to employ him and I wish I could remember his name.
31 de agosto de 2022
Resposta da FatFace - TENTERDEN 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC
Sent promptly
Sent promptly. Items well made and item that didn't suit was returned without hassle and refunded quickly.
23 de maio de 2022
Resposta da FatFace - TENTERDEN 2
Hello Alison,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, LA
New spring dress with freebies!
I bought a new spring dress from the Tenterden store. The staff were very helpful and the experience was a good one. I was even offered some free coffee bags at the till!
31 de março de 2022
Resposta da FatFace - TENTERDEN 2
Good afternoon Lindsey
Thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
Have a lovely day-DW
Perfect Prompt delivery item Exactly as…
Prompt delivery item Exactly as advertised very pleased. Thank you
12 de março de 2022
Resposta da FatFace - TENTERDEN 2
Hi Teresa
Great to hear that your order arrived swiftly and your parka fits the bill. Thank you for your feedback and enjoy your day. MJ
Excellent service and very good quality…
Excellent service and very good quality clothes
28 de fevereiro de 2022
Resposta da FatFace - TENTERDEN 2
Hi Toni,
Thank you for taking the time to leave us your review, great to hear you received such goods service. Have a great rest of the day, LM
Outstanding sales team
Outstanding sales team
The sales team are always extremely helpful, cheerful and engaging.
14 de fevereiro de 2022
Resposta da FatFace - TENTERDEN 2
Tenterden will be delighted to read your lovely comments thankyou for taking the time to leave us a 5 star review CP
Expert guidance
Needing some kit for pilates, I wandered into the Tenterden store and was immediately made to feel welcome. An assistant advised me on the size I needed and gave me the details I needed to buy it online because it was not available in the store, which I did and I’m delighted. I was very impressed by I the help he gave me despite the fact that he did not himself get any credit for effecting the sale. The product is beautifully made and stlish.
27 de novembro de 2021
Resposta da FatFace - TENTERDEN 2
Thank you for your 5* review on your visit to the Tenterden store, we are really pleased to hear that you are happy with your purchase.
We will make sure that your comments are passed on to the store :)
LE
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.