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FatFace - TOTNES Avaliações 147

O TrustScore é 5 de um total de 5

4,8

12 Fore Street, TQ9 5DX Totnes, Devon, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited the Totnes store today and was greeted by very friendly and helpful lady called Kate. She helped me choose some different styles to try on and was very professional throughout. Although I didn... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Attentive staff when I collected at Totnes in Devon. Jumper is lovely and soft and the colours are fresh in appearance. Personally I didn’t like the wide sleeves and the body of the jumper was ‘boxy... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Roupas
  2. Loja de Acessórios de Moda
  3. Loja de moda masculina
  4. Loja de moda feminina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contato

  • 12 Fore Street, TQ9 5DX, Totnes, Devon, Reino Unido

  • 01803 862272

4,8

Excelente

O TrustScore é 5 de um total de 5

147 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Quickness off delivery

Quick delivery, goods wrapped well and correspondence good about parcel arriving

20 de março de 2024
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.

Avaliado com 5 de um total de 5 estrelas

Lovely people

Efficient and courteous, lovely store.

17 de fevereiro de 2024
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES


Good afternoon,

Thank you for taking the time to leave us your review.

I am so pleased that you find the crew in our Totnes store to be so efficient and courteous, I will be sure to pass on these comments to the team. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Avaliado com 5 de um total de 5 estrelas

Helpful staff in Totnes branch

Helpful staff in Totnes branch. Black Anna cardigan is beautiful and the ideal length for spring/ summer midi/maxi dresses.

17 de fevereiro de 2024
Avaliação não solicitada
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Good Morning Sylvia,

Thank you for taking the time to leave us a review!

I am so happy to hear you have had a pleasant experience in our Totnes Store and happy with the staff's service! I will make sure to pass on this positive feedback.

We look forward to welcoming you back soon!

Kind Regards, JW

Avaliado com 5 de um total de 5 estrelas

Totnes Store

Ordered online and collected in-store at Totnes. Lovely and friendly staff.

8 de dezembro de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Good afternoon,

Thank you for taking the time to leave us your review.

I am so pleased that you encountered great customer service in our Totnes store. I will be sure to pass on your comments to the team.

All the best, MM

Avaliado com 5 de um total de 5 estrelas

Suede biker jacket in Dark Teal

Really helpful local Fatface shop, after my first order of this Sale item, went astray. They got my refund sorted out quickly. Then my second order attempt arrived very quickly, and is beautiful, smart and warm as it's lined. very good price reduction.

4 de dezembro de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you find the crew in our Totnes store to be so helpful in sorting your refund and that your second order arrived promptly.

Take care, MM

Avaliado com 5 de um total de 5 estrelas

Great service.

Very friendly lady served me and was really quick and efficient.

30 de novembro de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Easy to order and collection was easy. The dress is lovely.

23 de novembro de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Avaliado com 4 de um total de 5 estrelas

Great service

Lovely easy to use website - unfortunately had to return items & the ladies in the Totnes branch were lovely really friendly & helpful

14 de novembro de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Good Morning Patsy,

Thank you for taking the time to leave us a review!

It's great reading such positive comments about our website and I am glad to hear you had a positive experience in our Totnes store, I will make sure this information is fed back to them!

We look forward to welcoming you back soon!

Kind Regards, JW

Avaliado com 4 de um total de 5 estrelas

Really easy to order and try on in the…

Really easy to order and try on in the shop. Same the bag was plastic and not recyclable.

9 de novembro de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Good afternoon,

Thank you for taking the time to post your review.

I am so pleased that you found ordering to be easy and that you had a pleasant experience in our Totnes store. I hope you continue to enjoy your shopping experience with us.

Take care, MM

Avaliado com 5 de um total de 5 estrelas

Really nice staff in the Totnes shop…

Really nice staff in the Totnes shop and some lovely clothes at the moment.

3 de novembro de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

emily pettit

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Avaliado com 5 de um total de 5 estrelas

Always a pleasure

Caroline and Cariad were so cheerful and friendly when I was shopping today. They put real energy in to helping their customers. Thank you for being there.

7 de novembro de 2023
Avaliação não solicitada
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Avaliado com 5 de um total de 5 estrelas

Our order came quickly and we were…

Our order came quickly and we were informed when arriving. Easy to return clothes to our local shop for no extra charge and the staff are always friendly and efficient. Love the idea of returning unwanted clothes via a thrift bag and receiving a voucher for this.

19 de outubro de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS

Avaliado com 5 de um total de 5 estrelas

Easy as can be

22 de outubro de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

Wrong top was delivered but the staff…

Wrong top was delivered but the staff in Totnes were brilliant.

27 de setembro de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Hello Penelope
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Avaliado com 5 de um total de 5 estrelas

Just love shopping in FAT FACE

Just love shopping in FAT FACE. Also enjoy on line but not so keen on the web site only look for a item.

23 de agosto de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Avaliado com 5 de um total de 5 estrelas

Lots of helpful communication and the…

Lots of helpful communication and the staff at the Totnes store were fantastic and very helpful.
The tops were beautiful and super flattering.

22 de agosto de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Avaliado com 3 de um total de 5 estrelas

I love Fatface however today I bought a…

I love Fatface however today I bought a cap in the sale I thought it was marked down to £5 the pen marked reduction wasn’t clear but on another cap it did look like a £5
At the till the person charged me £9
But she wasn’t sure

25 de agosto de 2023
Avaliação não solicitada
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Hi there, thank you for taking the time to leave a review. If you would like us to look into this further, please do not hesitate to get in touch by emailing us at customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. All the Best – CD

Avaliado com 5 de um total de 5 estrelas

Efficient service

Efficient service, to order online and collect instore.
Helpful staff too. X

23 de agosto de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly staff, good products at a competitive price.

12 de agosto de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Avaliado com 5 de um total de 5 estrelas

Very friendly and efficient

10 de agosto de 2023
logotipo da FatFace - TOTNES

Resposta da FatFace - TOTNES

Good afternoon, FatFace customer

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Totnes store.

Take care, JB

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