I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Ver mais
A empresa respondeu
Visited the Totnes store today and was greeted by very friendly and helpful lady called Kate. She helped me choose some different styles to try on and was very professional throughout. Although I didn... Ver mais
A empresa respondeu
Attentive staff when I collected at Totnes in Devon. Jumper is lovely and soft and the colours are fresh in appearance. Personally I didn’t like the wide sleeves and the body of the jumper was ‘boxy... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
12 Fore Street, TQ9 5DX, Totnes, Devon, Reino Unido
- 01803 862272
4,8
Excelente
147 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast delivery to local store
Fast delivery to local store. Safer than to home!
The ladies in the store where most helpful and just lovely.
2 de agosto de 2023
Resposta da FatFace - TOTNES
Thankyou for your 5*! We deeply appreciate your feedback and we cannot wait to see you again soon! - RS
Resposta da FatFace - TOTNES
Thank you so much for your 5*! We really appreciate your feedback and this will be shared with our amazing team in store! - RS
The quality of service and goods are…
The quality of service and goods are fab I’ve never been disappointedly ty
13 de julho de 2023
Resposta da FatFace - TOTNES
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Resposta da FatFace - TOTNES
Hi Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect service,Ordered my dress on Saturday night and…
Ordered my dress on Saturday night and it arrived Tuesday afternoon ,notification of leaving warehouse to arriving at Royal Mail and a time for delivery ,perfect service by all
10 de junho de 2023
Resposta da FatFace - TOTNES
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Resposta da FatFace - TOTNES
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Lovely friendly & helpful staff along…
Lovely friendly & helpful staff along with some seasonal must haves, love the Fat Face brand.
1 de junho de 2023
Resposta da FatFace - TOTNES
Hi Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality products .
Quality products .. a bit different delivery on time
Correct sizes
23 de maio de 2023
Resposta da FatFace - TOTNES
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Fantastic service
Ordered the wrong size for collection. Swapped in store and went home very happy. The staff could not have been more helpful.
2 de maio de 2023
Resposta da FatFace - TOTNES
Good Afternoon
Thank you for your review.
I will ensure that this is passed onto the store for you.
Have a lovely weekend.
EP
Resposta da FatFace - TOTNES
Good afternoon, Dagny
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Totnes store.
Take care, JB
Timely delivery and product met all…
Timely delivery and product met all expectations 👍🏻.
24 de abril de 2023
Resposta da FatFace - TOTNES
Hi Alistair,
Thank you for this review!
It's great to hear that your order arrived quickly and that you are enjoying your new purchase. We hope you continue to have great experiences with us.
Have a great day!
JH
Shop visit
Very helpful shop assistant suggesting suitable jeans and getting different sizes for me to try on .
Am very happy with my purchases
29 de março de 2023
Resposta da FatFace - TOTNES
Good morning,
Thank you for taking the time to leave your review. I am so pleased that you received such great customer service in our Totnes store and that you found some jeans that you love.
Take care, MM
Always tempted
Fatface have great customer service and the deliveries are always very speedy. Its where I buy most of my clothes these days. My local store is small but always full of lovely things.
The staff are friendly and welcoming.
26 de março de 2023
Resposta da FatFace - TOTNES
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Resposta da FatFace - TOTNES
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our clothes and lovely store crew. Have a lovely day! LB
Item returned
Absolutely no trouble at all in returning an unwanted item. Very polite and helpful staff.
7 de novembro de 2022
Resposta da FatFace - TOTNES
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Resposta da FatFace - TOTNES
Thank you for your lovely review. This will be fed back to our amazing crew in store! - RS
Excellent service from store at Totnes…
Excellent service from store at Totnes . Love my new Heidi jumper 😊
14 de outubro de 2022
Resposta da FatFace - TOTNES
Hi Anne,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. We hope you enjoy wearing your jumper.
Have a great day KS
Resposta da FatFace - TOTNES
Hi Gina, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleasant change
What a pleasant change, the ladies in the store could not have been more helpful. My wife liked a dress unfortunately this wasn’t available in her size, however the same dress in another colour was they suggested trying this to check the sizing and then gave us all the details to order online, which we did the right size dress in the colour of choice arrived just a few days later, thank you.
5 de agosto de 2022
Resposta da FatFace - TOTNES
Good Morning,
Thank you for your review. I am so glad to read the positive feedback regarding your in-store and online experiences.
Have a great day! KS
Resposta da FatFace - TOTNES
Good Afternoon Gillie,
Thank you for taking the time to post a review about our Totnes store. I will have your feedback passed onto the team. I am sure they look forward to your next visit! -KC
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.