Fatsoma Avaliações 

3.570
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The ticket purchase was completely seamless and easy to follow, with events clearly outlined so you can make the correct selection without any confusion. Setting up an account and accessing your ticke... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had a great time at the ABBA daytime dance party. It was well organised without feeling like you were being scrutinised constantly. It was fun and the music was great.

Avaliado com 3 de um total de 5 estrelas

I clicked on an event link on Facebook and it took me to the purchase ticket page immediately. I purchased 4 tickets only to find that the date on the advertisement I had clicked was not the date on... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchasing the tickets was quick and easy especially the 2nd time as app already set up. Will continue to use. My only issue is with the Venue of the Country Day. The music started off as country... Ver mais

Detalhes da empresa

  1. Venda de Ingressos para Eventos

Escrito pela empresa

Fatsoma is an event marketing platform that enables event promoters to connect with their fans and sell out events.


Informações de contato

  • Jactin house, 24 Hood St, Ancoats, Manchester , M4 6WX, Manchester, Reino Unido

  • fatsoma.com

4,4

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 99% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(3.570)

1.890 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ticket buying

Well I was.looking for tickets to a show which I found on this site so I clicked and the process was so simple ordered 2 tickets went to check out and within a minute I received an email with my tickets definitely use fstsoma again

23 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordering Tickets A Breeze

Ordering and retrieving tickets from Fatsoma is a breeze. Simple fields to fill out and you always get a confirmation and your ticket attached to your email just in case you can’t access the app at any point. Clean application that does what it’s needed for.

25 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It was easy to use

It was easy to use. Easy to access my tickets too. Unfortunate for my partner because I then booked more tickets for other events too haha

24 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent site!

Hi, it is my go to place for finding my kind of activities. It is really easy to book and find relevant offers. I would really suggest anyone who loves to be part of events around the city to be on this site.

27 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fatsoma Support customer service is just brilliantly helpful!

Fatsoma Support customer service is brilliantly helpful! Specifically, I had mistyped my email when filling out where my tickets should be sent, and as I wasn't receiving my ticket, I emailed Fatsoma Support, who emailed back very quickly that they identified a 'typo' in my ticket email address (compared to my login data) and gave me a link to download my tickets. THANK YOU, Fatsoma Support, saved my very good night out.

22 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible communication

We bought tickets for Mama Mia Al Fresco dinning experience at Allerton Manor Golf Club in Liverpool.

❌ I do not recommend this as per personal experience. ❌
They cancelled the event due to rain forecast which is understandable but they didn’t call us or email us (they said “they did” but I have not received anything). So all of us turned up to the event just to to find out about cancellation and get our Friday night ruined. They gave options for us to either ask for a refund or pick another event date (I had to call them as no communication at all after 1 week). We opted to go for refund as we had lost trust already at this point. But they didn’t include booking fee of £7 per person in the refund. So we lost travel costs, our precious time plus £7 each for all of us. Now they stopped replying to my emails. Such terrible communication and no respect to the customers at all.

1 de maio de 2026
Avaliação não solicitada
logotipo da Fatsoma

Resposta da Fatsoma

Hi May,

We're sorry to hear that you've had a bad experience about an event that you were due to attend.

Fatsoma is a self service ticketing platform which event organisers use to list tickets to the events that they're putting on.

We don't organise the events ourselves. As soon as an organiser lets us know that an event is cancelled we'll inform all guests and let you know how to request your refund. We're sorry that this organiser did not inform us until after the event.

Avaliado com 1 de um total de 5 estrelas

Do not recommend

They charged $30 for what almost everyone else got for free. The rooftop was not exclusive, and they double booked it with a birthday party to the right. To the left was anyone who wanted to be there and didn’t pay. Because they had so little space for the event, many people were outside the roped off area, which is also where we ended up. So, we could’ve had the same experience for free. Walking up to the event, a baggie of cocaine dropped from the heavens into the homeless encampment. A fellow with a torch between his legs was nearby. You would think this was the worst part of the evening, but instead the men who approached my party at the event included a pedophile. You can read about him in the internet. If I could give this zero stars I would.

22 de maio de 2026
Avaliação não solicitada
logotipo da Fatsoma

Resposta da Fatsoma

Hi Amber,

We're sorry to hear that you've had an issue with an event that you attended.

Fatsoma is the ticketing site, we don't organise the events that are put on the site. As your review is of an event we'd recommend reaching out to the event organisers directly regarding this as they should be able to assist.

Avaliado com 5 de um total de 5 estrelas

Quick and easy to book my tickets

Quick and easy to book my tickets. Apps really easy to navigate through, this was my first time booking tickets with Fatsoma and i found it super easy had no trouble at all. Definitely be using them again for my tickets.

15 de maio de 2026
Avaliação não solicitada

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