Speechless, if I could give more than 5*s I would. Communication was fantastic throughout, speedy service and very helpful. Absolutely love my ring, it’s more Beautiful than I could have ever imag... Ver mais
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Veja o que dizem as avaliações
We ordered a birthday gift for our daughter and we didn’t think it would arrive in time. After speaking with Matt he went above and beyond to help and arranged 24 hour delivery with the gift arrivin... Ver mais
Had a fab hour this morning getting our bestie bracelets fitted. Matt did a full consultation with us both, and carefully fitted the chains we chose checking with us constantly on the fit. He then des... Ver mais
really lovely experience, lots of options of chains and charms and felt really relaxed! love the bracelet 🥰
Detalhes da empresa
Escrito pela empresa
I don’t use Trustpilot to actively request reviews—over 9,000 verified testimonials can be found on my website. I specialise in award-winning ashes jewellery, including Pandora-compatible charms, necklaces, bracelets, cufflinks, and rings, all carefully crafted with a small portion of ashes or other precious elements (photos, handwriting, breast milk, and more). Every piece is made to last, with meticulous attention to detail. Visit our Portsmouth shop for guidance and to explore our full collection including Permanent Jewellery.
Informações de contato
Unit 5 Challenge Enterprise Centre, PO3 5RJ, Portsmouth, Reino Unido
- 02392 732850
- hello@featherlings.co.uk
- featherlings.co.uk
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Wonderful photos
So easy to use, my order was seen to straight away, speedy delivery, excellent service 👏
Excellent
The whole ordering process from start to finish was done with sensitivity and care. The jewellery we ordered, charm and necklace, are beautifully crafted with heartfelt inscriptions. Matt kept me up to date with the whole process and when the jewellery was delivered it was well packaged with surplus ashes included, a keepsake bottle and a certificate of authenticity. I fully recommend this company. Excellent service.
Picture mum charm
Beautiful item received today a mum charm with a picture of my mum. Received in a good time. Would highly recommend
Beautiful product. Fab communication
Beautiful product, outstanding communication & customer service.
Excellent
Excellent! Ordered some locket photos for a wedding charm and they were perfect! One was from an old faded photo and it still looked good. Multiple sizes and more than one of each so if you make a mistake cutting them you have a spare. Arrived in super quick time. Definitely recommend.
Fantastic service and turnaround
Fantastic service and turnaround - really pleased that the necklace I ordered arrive in advance of Christmas. Lovely product all round, it went down very well!
Best customer service
I ordered some locket photos on December 11th hoping that I would receive them in time for Christmas. I was a bit concerned when time was rapidly approaching for the 'Big Man' to be arriving on December 25th so I emailed the company. I had a superb reply from Matt reassuring me, even offering a next day delivery if I did not receive them. Sure enough they arrived the following day. Great customer service and an excellent product. I should maybe learn to be a bit more patient and a bit more understanding relating to delayed postage from Royal Mail during the festive season!
Beautifully made charms
Ordered ashes heart charms to give as gifts to my daughters friends. The charms were beautifully made and service was excellent. It was comforting to receive such empathetic contact from Matt . Would highly recommend.
I purchased a sterling silver locket…
I purchased a sterling silver locket and some locket size photos of my dear mum who recently passed last month and I have to say the service and items are amazing. Great value for money. Extremely fast delivery. I was so surprised to see it in my letterbox this afternoon. The company are extremely considerate to the customers needs and the importance and sentimental value of the items they are selling and the reasons for them . Very detailed note for the delivery company's to be respectful of the packages. I'm very impressed. Thankyou so so much. Many thanks
Amazing customer service and the prints…
Amazing customer service and the prints are perfect- thank you!
Amazing company
Matt is so helpful from the ordering process to delivery. The ring he made for me is absolutely beautiful. Good communication and excellent service, would recommend to everyone.
Great service, perfect quality and fast delivery
I bought a sterling silver pendant for my sister's birthday engraved with a tiny scorpion her son drew when he was tiny (it's her favourite drawing). It is absolutely beautifully made and i can't wait until she sees it.
It only took a few days from my initial order to receiving the necklace through the post. Excellent service and I will definitely place another order soon.
Beautiful piece of jewellery and fast correspondence
Beautiful piece of jewellery and would like a special mention to Matt who I corresponded with, I requested that the item could be posted as soon as possible so it would arrive quicker than the estimated date and he made sure that happened. Thank you very much.
Great experience
I ordered a personalised charm for my mum with her cat who had passed away. The actual charm was lovely! She was really happy with it. They made a special effort to get the charm delivered really quickly too. Great service and great quality. 100% recommend!
5* just isnt enough!!!
I ordered some cufflinks with my Dad's ashes as a gift for my brothers wedding day. I was unfortunately not 100% happy with the colour (I take responsibility for this, as in hindsight I should have emailed after ordering to ensure I got exactly what I envisioned, as I am very anal when it comes to things of sentimental value) anyway, I contacted straight away and Matt replied quickly and offered to remake them for me. The customer service and care I received throughout has honestly been second to none. I have probably been the fussiest customer that Matt has ever or will ever come across. But Matt dealt with me with nothing but pure compassion and sincerity. It is extremely clear that he really cares about what he is creating and the value behind them! I received the remade cufflinks today and I could not be more over the moon if I tried, they are just wonderful, they really capture the colour of my Dads eyes beautifully!!! I will be recommending Feathering's to everyone and I will 10000% be back again to purchase more in the future. Thank you Matt, I really appreciate you putting up with my constant fussiness and for creating the perfect gift for my brother. I cannot wait to give them to him!!!
Such a wonderful company to deal with
Such a wonderful company to deal with. Excellent communication.
I had a double heart necklace made which contains both my mum and dad's ashes.
It is beautiful and I absolutely love it.
I now have my parents with me all the time.
I would not hesitate to recommend Featherlings.
Thank you so much.
Thank you above and beyond
Thank you to you and your team for going above and beyond on my order. I really appreciate you all, thank you 5*
Really fantastic company and customer service
Really fantastic customer service. Friendly owner who replies to any queries quickly and professionally. I ordered some photos to fit into my locket necklace. The order was lost in the postal system (so not at the fault of Fetherlings). When I raised this with Fetherlings, they immediately sent out a replacement order at no extra cost. The photos are also great quality and exactly what I wanted. Great company who I would readily use again. Many thanks.
Super happy - so helpful and great selection
I got two welded bracelets from Featherlings and love them. Matt is super friendly, helpful and had great attention to detail. I initially approached him as I had two sentimental charms that needed new chains and Matt was more than happy to oblige and no request was too much. I’ve had welded jewellery before from other places but really enjoyed and am super happy with Featherlings. Will continue my collection there as I loved the selection chains too!
Really fantastic service
Really fantastic service. Super speedy turnaround and I received them ahead of time which was just perfect. Photos turned out really well too. Great company to deal with.
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