Speechless, if I could give more than 5*s I would. Communication was fantastic throughout, speedy service and very helpful. Absolutely love my ring, it’s more Beautiful than I could have ever imag... Ver mais
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Veja o que dizem as avaliações
We ordered a birthday gift for our daughter and we didn’t think it would arrive in time. After speaking with Matt he went above and beyond to help and arranged 24 hour delivery with the gift arrivin... Ver mais
Had a fab hour this morning getting our bestie bracelets fitted. Matt did a full consultation with us both, and carefully fitted the chains we chose checking with us constantly on the fit. He then des... Ver mais
really lovely experience, lots of options of chains and charms and felt really relaxed! love the bracelet 🥰
Detalhes da empresa
Escrito pela empresa
I don’t use Trustpilot to actively request reviews—over 9,000 verified testimonials can be found on my website. I specialise in award-winning ashes jewellery, including Pandora-compatible charms, necklaces, bracelets, cufflinks, and rings, all carefully crafted with a small portion of ashes or other precious elements (photos, handwriting, breast milk, and more). Every piece is made to last, with meticulous attention to detail. Visit our Portsmouth shop for guidance and to explore our full collection including Permanent Jewellery.
Informações de contato
Unit 5 Challenge Enterprise Centre, PO3 5RJ, Portsmouth, Reino Unido
- 02392 732850
- hello@featherlings.co.uk
- featherlings.co.uk
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Great Locket Photos!
I ordered the Locket Sized Photos from Annalise and they look fantastic!
More importantly, their customer service was really good. Royal Mail had some trouble delivering the product, but Matt @Annalise was always responding to emails, got a back up sent out and even sent me digital copies.
If it wasn't for the customer service, I'd be giving them a 3/5 so really well done overall on both the product, and the service!
Cheers
Brilliant Company, beautiful products
I ordered a photo charm from this company approx 10 days before Christmas. Unfortunately Royal Mail messed up the delivery and even though it showed on tracking the item had been delivered it had not. I had no joy getting through to Royal Mail so I contacted Annalise Jewellery to inform them. I had a phone call from them almost immediately apologising (even through it wasn’t their fault) and informing me they would contact Royal Mail on my behalf. I was totally stressed about it all and that phone call totally calmed me and took the heat out of the situation. Communication is everything and this company has it in spades. The charm did arrive in time for Christmas and it is absolutely beautiful. I will definitely be purchasing again. Thank you
Excellent prompt service
Excellent prompt service
Wonderful presentation of our dear Amy's ashes turned into a charm
We cannot recommend you enough
Thank you
Absolutely fabulous in every way
Absolutely fabulous in every way. I found Annalise Jewellery via a Google search 'locket photographs' and was unsure not having used the website before - and so glad I did. The photographs for my late mother's locket fitted perfectly and were of a high standard. Took only four days for delivery and was packed well. Staff responded to my message immediately too. Highly recommend 7* and will buy from again.
Great customer service
I used the contact form on the website to send in a photo so I could get a preview before I ordered. Even though this was a Sunday evening I had a response within a couple of hours and Matt couldn’t have been more helpful. I ordered the same day and my order was dispatched a couple of days later and arrived two days after that. So from enquiry to receiving my order it was less than a week.
The charm I ordered is beautiful, excellent quality and packaged very well. I thoroughly recommend Annalise Jewellery and would order from them again without hesitation.
Order no. PC2193761
Beautiful, tasteful and elegant memorial jewellery.
This is a family run business and I cannot recommend them enough. I was browsing for memorial jewellery a week before my daughters birthday, who was born sleeping 1 year ago. I contacted the company to see if it would be possible to get an order in time for her birthday. They were so understanding and went above and beyond to ensure my order was perfect and it arrived 2 days early! The presentation and care put into each item was immaculate and beautiful. We ordered 2 ashes pieces and 3 photo pieces and all are excellent quality. I like that these pieces are subtle but stunning.
Thank you so much we will definitely be using you in the future for more pieces for us and the rest of the family that now want their own charm or pendant!
Just used this company for the first…Outstanding service
Just used this company for the first time and I cannot recommend highly enough. Instant response went over and above helping me with my order of locket photos and I received my order less than 24 hrs from placing it. I was so delighted I immediately ordered again.
Personalised charm
I just wanted to let you know that I received my daughters little charm yesterday .. it is just so amazing .. I love it it is so special ❤️ The box is so cute too and such a nice touch .. can’t wait for her to open it on Saturday am sure there won’t be a dry eye in the house 😢❤️ would totally recommend you to everyone !! Thanks so so much
Ordered a charm for my best friend who…
Ordered a charm for my best friend who has just recently lost her grandad. Ordered Friday and received by Monday. The charm is out of this world and picture of both grandad and gran fit perfect
Charm and pendant
We ordered a charm and a pendant containing my late fathers ashes and we could not be more thrilled with the products! There are both utterly beautiful. Thank You!!
Disappointed
Extremely disappointed with the photo charm. I could have either laughed or cried when I opened the packaging. It was meant as a special gift but feel embarrassed to give it now. The picture is so unclear and nothing like advertised on website which look clear because they have been 'blown up' to show a good image when in reality you would need a microscope to see the photo!!Clever use of photography on website but not in the actual real product. Only 25 positive reviews on here which are probably fake. This is my honest opinion...….

Resposta da Featherlings
Trustworthy and great service
Items arrived quickly, well packaged and great quality, will definitely be using again! Thank you!
Amazing product and customer service
Amazing product and customer service, thank you so much for all your help. Couldn't recommend highly enough.
So from my last update
So from my last update . I have received my charm and it is amazing . Beautifully packaged the picture and the writing is perfect . My sister will love it .
Will definitely use them again.
Highly recommend .
First class service and product .
Perfect company
I would give this company 100 stars if I could.
I ordered a personalised charm 2 days ago and I have it with me today and it’s perfect.
I had to have a few things checked and was communicating with Matt who was very quick to respond and extremely polite and professional.
I will definitely be shopping with company again. Fantastic all round.
Great concept and great Customer service
Great concept. Jewellery arrived the next day, perfectly made. Great customer service from Matt. Thank you
Brilliant company
Brilliant company always willing to answer any queries looks after returning customers fantastic jewelley and reasonable prices ill be buying more very soon thankyou
Would highly recommend
Would highly recommend. The item is perfect, ordering it was easy and great communication from them
I love their products
I love their products. The Customer Service Rep I emailed back and forth resolved my issues promptly. I feel very assuring dealing with this company. Thanks for everything and I know my Sister is going to love her bday gift!
Brillient service ...
Brillient service ....
Only took a few days to deliver ....
Product which was a picture charm for my Granddaughter 11th Birthday ...
The Charm is Amazing ....The Quality was Outstanding .....
The Photo was very Clear ...
Will Definitely order again for a Special Occassion as I Know I will be Guarenteed Top Quality and Service .....
I Have recommended to Family ... Friends and Work colleagues ... x
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