Fenn Wright Avaliações 191

Accessibility.
This is the key to Fenn Wright’s service. Always ready to discuss progress and to suggest other options. They obtained a steady stream of viewers. I recommend them without hesitation.

Can’t fault the service we have received from Fenn Wright - most notably Kirsty who has communicated brilliantly throughout this whole process.

She has been reassuring and has always got back to us with any questions and queries that we had so we are incredibly grateful for how easy she has made this journey for us.

Stephen and Aimee

Brilliant experience with Fenn Wright for the recent property purchase I made. Highly recommended. Thanks to the whole team and specially Kirsty who kept me updated regularly.

Charley Howgego​ looked after our purchase, she provided great service, keeping us informed during negotiations, responding quickly to queries and then keeping us updated regularly as the sale progressed. We highly recommend Charley

I have had to sell two houses in the last year and Fenn Wright have been fantastic on both occasions. Buyers for the properties were found quickly and the sales were managed faultlessly through to exchange. Adam Thorley and Kirsty King were absolutely brilliant and I have no hesitation in recommending them.

The entire sales team for our new build property purchase at Brantham heights have been fantastic.
We have been kept up to date with progress from start to finish. We have now moved in to our property and the transition has been seamless. They could not have done any more for us than they have. Much appreciated first class service.

Kept informed of the progress of the chain regularly. Helped and understood what needed to be done. Wasn't even my house agent but done what ever she could to assist and explain. Top rating only because of Kirsty King's hard work! Big assest to this company.

Kelsey in sales progression has been great from the start, with a very complex sale involving probate. she was always on top of everything letting me know every step of the way

Thanks again Kelsey you are a star

Luke

Very disappointed with recent contact with branch in Essex. Enquired about a property and was told it was sold so my questions were not answered. In the next 2 weeks the property came back on the market and yet no one thought I was hot enough a sales lead to be contacted again. Very poor organisation and sales technics especially as I was very interested in the property concerned. Wouldn’t engage with them for a property again due to lack of attention to detail.

The help I received was friendly and I always felt that I could ask questions when I was unsure of what was happening, without being a nuisance. The two members of staff that I dealt with were Scott Cracknell at the Chelmsford office, who found a buyer. And Hannah Potter, sales progressor, in Colchester. I cannot speak highly enough of them both.

After encountering various problems selling my Cottage I must say that Fenn Wright kept me updated with proceedings, especially Hannah Potter from Colchester branch, in the later stage.
I must also mention the guys in the Chelmsford branch who at the start were very helpful.
Thanks.
Kind regards

Roy Mitchell

Recently sold a property, Kelsey was helpful and kept us informed at each stage. Graham Buxton was really helpful with the initial going to market set up. We had previously let the property for a number of years as well. Overall I would definitely use them again, they're friendly, helpful and give honest information with regard to valuations.

Purchasing a property can be and is very stressful, Kelsey helped the purchase of our sons property a lot easier and was always available on the phone and emails. Kelsey also spent time to engage with the solicitors and mortgage company to get the purchase over the line. She is a fantastic asset to fenn wright.

Many thanks again for your help. Very professional service.
Darren northover

I was the buyer and the seller used Fenn Wright as their estate agent. Every week I received an update call from Kirsty at Fenn Wright with an update and she was able to answer any queries I had.

I had a great experience with Fenn Wright from the initial viewing of the property I ended up purchasing, all the way through to completion. They helped me secure a great property at a really good price. I was made to feel important and valued as a customer even through the stressful times that can occur when purchasing a property. A special mention has to go to Kirsty who would answer all queries from me at sometimes silly times of the evening or even on her day off. She is a real asset to the company and optimises the values Fenn Wright has. Kirsty made the whole process feel easy even when it became tricky. I would use Fenn Wright at any given chance should I move again in the future. thank you all for an amazing experience from a buyer's perspective.

Sold via Fenn Wright at Felixstowe and the experience was excellent from start to finish from valuation through to completion.

Throughout the whole process Charley, Kyle and Rachel kept us informed and were always on hands to help with questions.

Overall - would recommend the team at Fenn Wright 100% !

From the beginning Fenn Wright have been very helpful, had good communication, provided beautiful photos of our property when listing it for sale.

James, Kirsty, Naomi & Jenny have been polite, efficient & we felt they looked after us throughout the stressful process of buying & selling houses.

Thank you once again to all at Fenn Wright Stanway & Sudbury.

Kelsey has been really supportive to me through the whole process and kept me in the loop with anything she can, as well as pushing the chain along. Appreciate your help

Don’t think I’ve ever bothered to write a negative review about anything before but this is well needed. I rented a property through this company for two years and it was the worst experience ever. They never dealt with a single issue I raised promptly, they made my end of tenancy exit hell, their constant lack of communication resulted in me ending up out of pocket despite me requesting information for end of tenancy information two months prior to which I had no response. They were extremely efficient at communication when they were collecting funds and other issues that benefited them but conveniently ignored my plea for action due to having to throw away half of my furniture due to mould damage from internal walls (this was not the first mould related issue I had raised about this property). The two young lads I spoke to on the odd occasion are the only reason I wouldn’t plea for this review to have 0 stars. I have requested contact information for HO in order to raise a formal complaint. Horrific company and will never be using them again.

Mel Rowland at the Colchester
office has always been very helpful and professional with all correspondence regarding my property, and would thoroughly recommend Fenn Wright.