Festoon Light Avaliações 221

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

There was an issue with one of the items purchased but the customer service was spot on and the problem was resolved quickly. Super quality product and 5 star communication. Would recommend.

Avaliado com 5 de um total de 5 estrelas

Excellent lights with a rubber weather sealing gasket around each bulb. Add a plug in dimmer and you can set the level easily. The bulbs have also lasted extremely well. Good company, swift delivery... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wanted to re-order 4 sets of lights. O add to our existing set. Spoke to the gentleman and explained I don’t have the boxes anymore. Gave a few details and hey presto he got the original order from ov... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Festoon lighting for 365 days per year outside use - appears very solidly constructed with proper sprung contacts in the bulb holders and good seals around the led bulbs I purchased separately for the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Iluminação
  2. Designer de iluminação de paisagens
  3. Fornecedor de lâmpadas
  4. Loja de móveis ao ar livre

Escrito pela empresa

Our mission is to provide high quality Festoon Lighting systems to brighten any event, business or home. Made in the North West of England, our fantastic range of indoor and outdoor lighting features our own brand of high quality made to measure festoon lighting, as well as easy to install connectable sets from market leading brands. Specialising in bespoke work, we pride ourselves on our customer service to ensure we can design a festoon lighting system that meets your exact requirements.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

221 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

First Class Lighting & Great Service.

One of my neighbours asked me if I could find him some coloured outdoor string lights! After searching around with no avail, I was put on the a company called Festoon Light and spoke with a sales person, Josh. He was very friendly and helpful over the phone and emails. I explained exactly what I required and he sorted everything out for me and about a week later, the lights arrived and were fitted the next day. A top quality product which looked great when fitted and thanks to some first class information and service from Josh.
Many thanks!

21 de dezembro de 2024
Avaliação não solicitada
logotipo da Festoon Light

Resposta de Festoon Light

Thank you so much for taking the time to review your experience with us, Terry! I am so pleased that we were able to satisfy your needs for the custom festoon. Thank you once again - Josh

Avaliado com 5 de um total de 5 estrelas

Good product

Good product, price and delivery

16 de dezembro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you, Stuart! We appreciate you taking time to review our product and service - Josh

Avaliado com 5 de um total de 5 estrelas

Fantastic efficient and fast service…

Fantastic efficient and fast service and great lights which were in stock

9 de dezembro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you, Susan. Your kind words are greatly appreciated. We thank you for taking the time to review our product and services - Josh

Avaliado com 5 de um total de 5 estrelas

Exactly as I expected

Exactly as I expected, simple ordering and delivery.

4 de dezembro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you, Carol. That is exactly how we try to make it for our customers! Thank you for leaving a review. Have a wonderful Christmas!

Avaliado com 5 de um total de 5 estrelas

Garden Festoon Lights 20M connectable

Very good quality lights.
Definitely need a wire hanging kit.
Very pleased.

2 de dezembro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you for your honest review, Nick. We appreciate you taking the time to do this. If you need anything else, please let us know. Have a great Christmas

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, very reactive support team

2 de dezembro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you, Simon. We appreciate you taking the time to review our service and product! Have a great Christmas

Avaliado com 5 de um total de 5 estrelas

Wow, great 365 festoon range and customer service

Wow, after many hours trying to find good quality festoon lights for permanent outside installation I came across this company. Their 365 range is great 50cm spacing and very good quality. I mucked up my order and they sorted it out straight away and they sent the stuf I actually needed and I received it the next day. I have no doubt these will last a good number of years (5 year guarantee for a start). Great customer service. Can't fault them. Thanks

25 de novembro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you, Kevin. Your kind words mean a great deal to us. We appreciate you taking the time to review our service, and we are thrilled that you like your lights - Josh

Avaliado com 5 de um total de 5 estrelas

Amazing service amazing product

Such a good company.

19 de novembro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you once again for your orders, Barrie. We appreciate you taking the time to review the product and service. If you need anything else from us, please let me know, and I will assist you as best as I can - Josh

Avaliado com 5 de um total de 5 estrelas

I can’t recommend this company enough!

I can’t recommend this company enough. We bought some festoon lights and light bulbs. Unfortunately we mistakenly ordered the wrong bulbs. We contacted them to see if they would exchange them. There was no hesitation whatsoever. We returned the wrong ones and within two days they sent the ones that we preferred. Excellent customer service and the products are of high quality too. Thank you Festoon Lights, we wouldn’t hesitate using you again!

11 de novembro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you, Jane! We are truly grateful for you taking the time to review our service and product. We are delighted that your lights look how you visualised them, that is the most important thing to us.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service

11 de novembro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you, Neil! If you need anything else from us, please let me know, and I will assist you as best as we can

Avaliado com 5 de um total de 5 estrelas

Great customer service and great…

Great customer service and great quality product.

12 de novembro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

We appreciate you taking the time to review our product and services, Gurdip. It means a great deal to us. If we can help you in any way in the future please let us know.

Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect. Thanks

7 de novembro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you for the review, Ian. We appreciate you taking the time to review our service.

Avaliado com 5 de um total de 5 estrelas

Very good service

30 de outubro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Hi Nicola, thank you very much for taking the time to review our service. Your kind words are greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Very helpful sales rep (Josh)

Very helpful sales rep (Josh). I was in touch with another online company for domestic festoon lights but chose festonlighting because of their prompt response via email and throwing some discounts too. Delivery was prompt and everything was in order.

29 de outubro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you very much for the review! We always strive to be the best that we can be. If you need any help with any other installations, please let me know. We would be more than happy to help

Avaliado com 5 de um total de 5 estrelas

Does what it says on the tin

Does what it says on the tin. Very necessary in these dark evenings.

21 de outubro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you, Barbara. We appreciate you taking the time to review our service. Sometimes that is what is needed!

Avaliado com 2 de um total de 5 estrelas

Ok I ordered 70 sockets but there were…

Ok I ordered 70 sockets but there were 71 which meant my calculations were out
The extended lead was poorly added and not v neat and one of the cables in between 2 bulbs is twisted which is not throwing the bulb out at an angle

18 de outubro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Hi Suzy, thank you for taking the time to review our service, we are really sorry to hear about the issue with your festoon and would love the opportunity to rectify this. If you could please reach out to us directly with a photo of the twisted cable/bulb, this will allow us to better understand the issue.

All our custom festoon is made to measure by hand, unfortunately, this does mean we are subject to human error and sometimes we make mistakes. We can only apologise for this and the inconvenience it has caused you.

We are a small team that prides ourselves on our customer service and would love the opportunity to rectify our mistake. Please reach out to us by email at info@festoonlighting.com or call the office on 01257 795186 between 10am-5pm and we can get this replaced for you as soon as possible.

I look forward to speaking with you,
Josh

Avaliado com 5 de um total de 5 estrelas

Just the job

The light arrived unannounced but it is just what I wanted and works perfectly.

2 de outubro de 2024
logotipo da Festoon Light

Resposta de Festoon Light

Thank you, Roger! If you need anything else form us please let me know

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