Festoon Light Avaliações 221

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

There was an issue with one of the items purchased but the customer service was spot on and the problem was resolved quickly. Super quality product and 5 star communication. Would recommend.

Avaliado com 5 de um total de 5 estrelas

Excellent lights with a rubber weather sealing gasket around each bulb. Add a plug in dimmer and you can set the level easily. The bulbs have also lasted extremely well. Good company, swift delivery... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wanted to re-order 4 sets of lights. O add to our existing set. Spoke to the gentleman and explained I don’t have the boxes anymore. Gave a few details and hey presto he got the original order from ov... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Festoon lighting for 365 days per year outside use - appears very solidly constructed with proper sprung contacts in the bulb holders and good seals around the led bulbs I purchased separately for the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Iluminação
  2. Designer de iluminação de paisagens
  3. Fornecedor de lâmpadas
  4. Loja de móveis ao ar livre

Escrito pela empresa

Our mission is to provide high quality Festoon Lighting systems to brighten any event, business or home. Made in the North West of England, our fantastic range of indoor and outdoor lighting features our own brand of high quality made to measure festoon lighting, as well as easy to install connectable sets from market leading brands. Specialising in bespoke work, we pride ourselves on our customer service to ensure we can design a festoon lighting system that meets your exact requirements.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

221 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

I wanted a decent quality IP65 rated…

I wanted a decent quality IP65 rated festoon. When these arrived I was delighted with the quality of them and I think at a really good price.
When I was installing them, I had an issue which I contacted festoonlighting about and they could not have been more helpful. the offered ways to sort the problem without any hint of it being an issue. Issue sorted and the lights look fantastic in the garden.
Great product and I would definitely recommend the company.

4 de junho de 2025
logotipo da Festoon Light

Resposta de Festoon Light

Hi Leigh, thank you for your kind and honest review. We will always do everything possible to ensure that our customers receive the installation they desire. That is paramount for us. We are delighted that you are pleased with your installation. Thank you once again!

Avaliado com 5 de um total de 5 estrelas

Great quality festoon lighting

You know when you order stuff on line and you’re not sure of the quality of what you’re buying until it arrives… well this time when I opened the box the quality was excellent! This festoon lighting is seriously good quality and at a very reasonable price… if you’re looking for strong, robust high quality festoon lighting, look no further, order this.

2 de junho de 2025
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Resposta de Festoon Light

Thank you, Warren!! We are delighted that you can see the quality of our festoon lights and what we are trying to achieve in terms of high-quality, sustainable lights. We cannot thank you enough for leaving this review.

Avaliado com 5 de um total de 5 estrelas

Excellent again …

Second time I’ve used this company and both quality and service is excellent - thank you

15 de maio de 2025
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Resposta de Festoon Light

Thank you, Ian. We appreciate you taking the time to review our products and service and also for returning and trusting us with your lighting display.

Avaliado com 5 de um total de 5 estrelas

High quality

Searched for a long time for professional high quality lighting for our courtyard So happy I chose festoon

12 de maio de 2025
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Resposta de Festoon Light

Thank you very much, Claire! We are delighted that your courtyard is looking as you wanted. If you need anything else please reach out

Avaliado com 5 de um total de 5 estrelas

Heavy Duty means heavy duty.

Heavy Duty means heavy duty.
Excellent quality.
So well made.

9 de abril de 2025
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Resposta de Festoon Light

It certainly does! Thank you for your kind words, Paul. If you need anything else in the future we would be more than happy to help - Josh

Avaliado com 5 de um total de 5 estrelas

Great service and product

Great service and product. I have used Festoon Lighting several times and cannot fault them.

4 de abril de 2025
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Resposta de Festoon Light

Thank you, Robert. We appreciate you taking the time to leave a review of our products and services.

Avaliado com 5 de um total de 5 estrelas

Quality Products

These look so good up, and are so sturdy. They are high end festoon lights that will enhance any garden

31 de março de 2025
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Resposta de Festoon Light

Thank you very much for your review, Gary. We are glad that you can see the quality in our Connect365 lights and thrilled that your display looks great! If you need anything else from us, please let us know! Josh

Avaliado com 5 de um total de 5 estrelas

Fantastic product,best we have had and…

Fantastic product,best we have had and believe me,we've gone through so many. Ordering again,I would probably go for the 1m spacing as we are well lit up 🤣

31 de março de 2025
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Resposta de Festoon Light

Hi David, thank you for taking the time to leave the review. We are delighted that your lights look good and we are grateful for your kind words about the quality of our festoon lights. Thank you! Josh

Avaliado com 5 de um total de 5 estrelas

Great staff fantastic products first…

Great staff fantastic products first class nice one thank you

31 de março de 2025
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Resposta de Festoon Light

Thank you, Harris! We appreciate you taking the time to leave a review of our products. Thank you for your kind words about the Connect365 products. If you need anything else please let us know

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

19 de março de 2025
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Resposta de Festoon Light

Thank you, Clive. We appreciate you taking the time to review our products and services.

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product. Bought these tp add to existing Festoon lights which have lasted for years.

13 de março de 2025
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Resposta de Festoon Light

Thank you, John. We are delighted to hear your products are working as they should. We are grateful for the review of our products. thank you. If you need anything else, please let us know! Josh

Avaliado com 5 de um total de 5 estrelas

Very pleased!

Great service, especially after I ordered the wrong item!
Easy to deal with, friendly and excellent products.
This is the second time we have used Festoon Lights, and we will again in the future

10 de março de 2025
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Resposta de Festoon Light

Thank you for your kind words, John! We are so pleased you had a good experience and grateful for your kind words. Thank you!

Avaliado com 5 de um total de 5 estrelas

Well worth the money

Really good quality compared to all the low voltage led rubbish we’ve had before. You can choose your own type of lamps to go in .

24 de fevereiro de 2025
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Resposta de Festoon Light

Pete, thank you for your glowing review. We are happy that you love the lights and even more so that you can see what we are trying to achieve with the quality. If you need anything else please let us know. Thank you - Josh

Avaliado com 5 de um total de 5 estrelas

You delivered the goods as ordered but…

You delivered the goods as ordered but I ordered the wrong unit , my error, given the low price I just returned it and put it down to experience,

13 de fevereiro de 2025
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Resposta de Festoon Light

Thank you, Joe. We really apprecaite taking the time to leave a review especially when the product didnt work out for you. I am always getting things wrong myself. Plenty of expereince gained. Thank you - Josh

Avaliado com 5 de um total de 5 estrelas

First Class!


“I purchased all my Christmas tree lights from Josh, and he was exceptional throughout the entire process. Not only did he advise me on the right amount of lights, but he also suggested the best Christmas range. His service was incredibly reassuring, and the lights themselves were absolutely first-class. I wouldn’t hesitate to recommend these products.
Jan Ward

27 de janeiro de 2025
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Resposta de Festoon Light

Thank you for your kind words, Jan. We are overjoyed that you Christmas lights worked so well for your outdoor tree. We apprecaite you leaving a review!

Avaliado com 1 de um total de 5 estrelas

I’m sorry to say that it took over six…

I’m sorry to say that it took over six weeks to deliver my order.However now that I have received it I am very pleased with it,the quality is superb

17 de janeiro de 2025
logotipo da Festoon Light

Resposta de Festoon Light

Thank you for your review, Audrey. As mentioned to you over email, we tried contacting you to make sure that what we were sending you was the correct item. As you had only ordered a single starter cable with no prior order under the same email, we needed to identify the correct cable that you required. This is to help our customers avoid paying any return shipping costs. The item that you had ordered was different to the item that you needed so this was a necessary step.

Unfortunately, we were closed and out of office for Christmas when you replied so your corrected order was shipped as soon as we returned in January. We can only apologise for this delay.

As a small business reviews are incredibly important to us and we are disappointed to receive a 1-star review, as we felt our intentions were well-natured. Nonetheless, it is great to hear that you have received your cable now and it works for you. If you need anything else please let me know - Josh

Avaliado com 4 de um total de 5 estrelas

Outside security lighting

Kept well informed about the order sent wrong order put phone me up to say they sent someone else,s order sent my order the next day. Still waiting for the return label to arrive so that I can sent this package back to the company. Down side the price quoted did not includes VAT and delivery so more expensive than advertise

7 de janeiro de 2025
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Resposta de Festoon Light

Hi Ian, thank you for your review. Thank you for being so understanding when we sent two parcels to you.

We have tried contacting you directly via email to arrange a date for the collection of the incorrect order but have yet to receive a response. If it is easier for you to call the office to arrange this, our number is 01257 795186.

We feel passionate about pricing transparency, so all our prices on-site are inclusive of VAT, and delivery is currently free for over £50. As far as we are aware, there are no exceptions to this. It is something that is automated by our web platform provider. However, if there is something specific on-site that has caused your confusion over this issue, we would love to hear more about it so we can fix any potential errors in future.

We hope to hear from you soon. If you need anything in the meantime, please let us know. Josh

Avaliado com 5 de um total de 5 estrelas

Awesome support

In the run up to Chrismas, a set of our Festoon lights we had had for a couple of year suddenly failed.

I contacted Festoon to ask for troubleshoot & spare part advise, the team went above & beyond to help me and ultimately sent me replacement parts completely free of charge!

Very unexpected but fantastic support and our lights were up & running again for the festive season!

17 de dezembro de 2024
Avaliação não solicitada
logotipo da Festoon Light

Resposta de Festoon Light

Hi Matthew, we appreciate you taking the time to review your experience with us. We always try to help wherever we can, and in your case, I am thrilled that we managed to get a solution for you. Thank you for the kind words. Josh

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