FIERCEPULSE Avaliações 

92
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The megging fits perfectly. Since I actually need size XS, it always is a bit difficult to get clothing that fits. The quality is fantastic. I use the megging for Nordic Walking. Without a second pe... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great products, plenty of choice and fabulous colours and patterns - plus pockets! Leggings are true to size, good length and very comfortable. I’ve now got about 12 pairs I think. The only negative f... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible quality as well as horrible customer service. The patterns are printed onto cheap white material. With any stretch at all, the vibrant material turns white and faded. The leggings I bought... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Finding the perfect style of workout leggings that fits my personality, with an easy checkout process, and workout attire that feels great on me, as it is soft material, and holds up well for gym and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de roupas desportivas

Escrito pela empresa

FIERCEPULSE, where self-expression, confidence, and inner strength collide in a vibrant world of bold activewear. We believe that activewear should not only be functional but also an extension of one's personality. Our unique designs and high-quality materials cater to those who are unapologetically themselves and are not afraid to stand out from the crowd.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

92 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(92)

19 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Their sizes are not accurate

Their sizes are not accurate. The quality is not great. No returns!!! Not worth it it do not buy!

14 de outubro de 2022
logotipo da FIERCEPULSE

Resposta da FIERCEPULSE

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UPDATE: We reached out to Hillary twice to make it right, both times we got no response from Hillary.

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Dear Hillary White Singer,

Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that your purchase didn't meet your expectations regarding sizing and quality.

At FIERCEPULSE, we strive to offer accurate sizing information for each of our products.

We understand how crucial the correct fit is for our leggings, and we're continually working on ways to improve this for our customers.

We've recently introduced a fit assistant, a tool designed to suggest the best size for you based on your body measurements.

We encourage everyone to use this feature on our website for future purchases to ensure a more satisfactory fit. You can access the fit assistant here: https://fiercepulse.com/pages/size-chart or on every product page if you click on "what's my size"

We want to reassure you that all our products are made with quality in mind, printed on-demand, and carefully hand-sewn for each customer. We are always striving to improve and your feedback plays a crucial role in that process.

We do have a limited return policy due to the custom-made nature of our products. However, in instances of quality issues or incorrect items, we are committed to making it right. If you believe your product falls into these categories, we kindly ask you to reach out to us at support@fiercepulse.com with relevant details and photographs.

Your satisfaction is important to us and we'd love the opportunity to improve your experience with us.

--
Best,
Customer Service Team

Avaliado com 2 de um total de 5 estrelas

No such thing as returns. Better love your items!

I liked this company until I had to return items. The leggings are really cute and comfortable. That's why I give them a 2.

My complaint is that the pants I ordered, were actually see-through material. If you stretch them out at all, or bend over, the colors turn white and see-through. The bra sizes were far too big based on their size measurements. For 80$ a pair 😳, I felt like this was unacceptable. The hoops you have to jump through to return are horrible. And, there are NO REFUNDS, only exchanges or credits. You better love the items you ordered!

First, you have to fill out a form for what you want to exchange. They will send you an email in a few days and let you know if they will accept your exchange. Not liking an item or cheap quality is NOT an acceptable reason. You can only exchange something if it doesn't fit or they made a mistake in their order. They make you prove it with a picture. Then once that email comes in, you have 5 days to return or you cannot exchange. Last, you have to give them the tracking information within 2 days or you will not get your exchange. I left on a trip when they decided to respond to my application to exchange so I missed the 5 day window.

I will never order from this place again. No one has this much time & energy to deal with an exchange. It's awful.

12 de setembro de 2022
Avaliação não solicitada
logotipo da FIERCEPULSE

Resposta da FIERCEPULSE

Dear Decca Potter,

We're truly sorry to hear about your experience with our return process. At FIERCEPULSE, we strive to provide our customers with high-quality products and excellent customer service, and we regret that we didn't meet those expectations in this case.

We understand your concerns about the transparency of our leggings when stretched.

We value transparency and want you to love your new leggings as much as we do.

Our leggings are made using a white base fabric, which allows us to print our unique and vibrant designs.

When stretched, you may notice the white base color slightly showing through the pattern. This is completely normal and does not mean your leggings are see-through. It's simply a characteristic of our printing process, and rest assured, your leggings will still provide you with the coverage you need. This note is stated on each product page so everyone is aware of it.

Regarding our return policy, as a print-on-demand business, we create each item specifically for the customer who orders it. This is why we currently offer exchanges or store credit. We understand that this may not be ideal in every situation, and we're sorry for any inconvenience this may have caused.

We're sorry to hear that you found our return process to be difficult. We aim to make our return process as straightforward as possible, but we understand that the timing may not have worked out in your case.

We appreciate your feedback and will take it into consideration as we continue to improve our policies and procedures.

Please reach out to us directly at support@fiercepulse.com so we can discuss this further and find a resolution that works for you. We value your business and hope we can turn this experience around for you. Once you verify your name and order our friendly customer service team will be reaching out to you as well.

Best,
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Do not buy!

Terrible quality as well as horrible customer service. The patterns are printed onto cheap white material. With any stretch at all, the vibrant material turns white and faded. The leggings I bought are too large, but the pattern still fades. It would be worse if they actually fit.

They do not accept returns, only store credit. There is a reason Fiercepulse is only online and on facebook. That’s how they can control reviews. Buyer beware.

6 de abril de 2022
Avaliação não solicitada
logotipo da FIERCEPULSE

Resposta da FIERCEPULSE

Dear Sdinfo

We're truly sorry to hear about your dissatisfaction with our products and customer service. At FIERCEPULSE, we are committed to providing high-quality products and excellent customer service, and we regret that your experience did not meet those expectations.

We understand your concerns about the transparency of our leggings when stretched. Our leggings are made using a white base fabric, which allows us to print our unique and vibrant designs. When stretched, you may notice the white base color slightly showing through the pattern. This is completely normal and does not mean your leggings are see-through. It's simply a characteristic of our printing process, we are glad to have more than 1500 positive reviews on our website: https://fiercepulse.com/pages/fiercepulse-reviews

Regarding our return policy, as a print-on-demand business, we create each item specifically for the customer who orders it. This is why we currently offer exchanges or store credit instead of refunds which is stated on every product page. We understand that this may not be ideal in every situation, and we're sorry for any inconvenience this may have caused.

We value transparency and we do not control reviews. We believe that all feedback, positive or negative, helps us to improve our products and services. We take your feedback seriously and we're committed to making things right.

Please reach out to us directly at support@fiercepulse.com so we can discuss this further and find a resolution that works for you. Once you verify your identity contact details our friendly customer service team will reach out to you.

Best,
Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Good quality - very happy

I bought a pair of the optical illusion tights. They arrived in the specified time and are good quality. At first they looked a bit small but they are stretchy without being loose or baggy. The colour loses it's intensity when I put them on but it could be due to my size and not the product itself. The other thing is the currency exchange as they are made in America can catch you off guard. I am very happy with my purchase and would recommend to anyone who loves their tights and doesn't mind paying a bit extra for good quality.

18 de outubro de 2021
Avaliação não solicitada

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