findatherapist.co.uk Avaliações 

594
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

When I requested a therapist the appointment was cancelled and I was given a link to a list of therapists in my area. The list contained 1 therapist who was based 13 miles outside of the major cit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very helpful and informative site, where I found Dr. Aileen Alleyne. I had my first session with her yesterday and the summary of her expertise as on the site was reflected throughout the session. I'm... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything about the first process was easy, no stress, or pressure involved. I chose someone based upon their experience, & what I perceived to be related to my particular issue. I was very comfortab... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

On my first meeting with martin I was in a very low place, having made some bad life decisions and struggling to cope with my emotions. Instantly Martin made me feel at ease and listened with no judgm... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Saúde e Medicina

Informação fornecida por fontes externas variadas

findatherapist.co.uk connects people to the best therapists in the UK. Find a counsellor, psychotherapist, psychoanalyst or psychologist in your area and book an appointment!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

594 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(594)

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Avaliado com 1 de um total de 5 estrelas

Customers, not patients

When I requested a therapist the appointment was cancelled and I was given a link to a list of therapists in my area. The list contained 1 therapist who was based 13 miles outside of the major city I live in. When I said this was no use to me I was given the same link again, as if I had not even read the previous email.

If you want to be treated like a customer at a phone shop maybe they can help you.

Edit: Very quick to both justify yourself and blame others, maybe you should see a therapist about that.

29 de março de 2021
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

We are sorry to hear of your disappointment using our service.

During the Covid restrictions many of our therapists are working 'online' only and the number of therapists seeing people in a particularly location is much less than usual - hence the list of therapists in your area was only one or two.

However, if clients are happy to talk to a therapist on-line there are many more therapists available for them to talk to.

We are sorry that this was not made clear in our email to you.

Hopefully the issues caused by the Covid Pandemic will get easier soon and there will be our normal number of therapists to see 'face to face' in any particular area throughout the UK.

Avaliado com 1 de um total de 5 estrelas

It seems they are only in this for the money

These people charge therapists half of the session price for the first two sessions. Some therapists will be pleased to have any referrals, I guess, but it seems like a steep price for me as therapists tend to have a lot of other expenses (supervisor, rent, memberships, insurance, etc). It's not a good deal for the therapist and I would ask clients to use other sites like the Counselling Directory which charges a one-off fee per year and have an ethical approach.
The low rating I am giving also takes into account the threatening stance they take if you don't give them immediate updates ("your listing will be put on hold" etc). It looks like all they care about is getting their money.

20 de julho de 2020
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

We only charge therapists when clients attend sessions. The website you are promoting charges therapists yearly fees even if they bring no clients.

We care about clients seeing responsive therapists, so we put therapists on hold when they have not responded to three emails from us. The website you are affiliated with does not provide this level of client care.

Please cease and desist from misinforming people about us in order to damage our reputation. We suggest you amend or delete your review. Your review may cause clients to question your ethics and professionalism.

Avaliado com 1 de um total de 5 estrelas

Disappointing

Disappointing, stating she could not help. On the plus side she sent a prompt response to my request.

7 de julho de 2020
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

We are sorry to hear this; but of course there are many reasons why a therapist may not be able to assist, and this is something that is beyond our control at findatherapist.co.uk as a platform. Please contact another therapist.

Avaliado com 3 de um total de 5 estrelas

It's an easy ish to use website but I…

It's an easy ish to use website but I was looking specifically for a psychologist and it doesn't seem like something you can do on your website

5 de julho de 2020
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

Thanks for leaving a review Sally. We certainly have many Psychologists on findatherapist.co.uk. Whilst we don't have a search "filter" for psychologists, you can see each therapists title on the result and profile page to consider when making your choice.

Avaliado com 4 de um total de 5 estrelas

A useful resource

A useful resource to find and contact a therapist/counsellor (often one and the same). SOme feedback from previous clients if you want this and an overview of what the therapist can offer you as a client.

11 de maio de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Rather dated and clunky website

Rather dated and clunky website. Judging by some of the responses on here it is not clear whether the company wants you to review the website or the therapists . The latter is fine if you want to write a positive review but if you want to raise a bad experience about a therapist then suddenly this is not the place to leave feedback on the therapists individually.
Not the way to engage with customers or potential customers in 2020!

18 de abril de 2020
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

We are sorry to read your review. We would like to learn why you are unhappy with our service; please email us on info@rscpp.co.uk so we can assist.

Our Trustpilot review invites clearly state that we are requesting reviews about the findatherapist.co.uk service.

Trustpilot is not the place to leave feedback on individual therapists, who are 3rd parties from us.

Avaliado com 1 de um total de 5 estrelas

Unprofessional

This review is about therapist Billi Silverstein. I’m cross with myself because it took me three sessions to realise how dreadful she was. I had doubts after session one but I wanted her to be good. Here’s what she did wrong:
1. Criticise my medication. She’s not medically qualified so she should leave that to my GP.
2. I was seeing her for cognitive behavioural therapy. I needed to send her emails of my work between sessions so that we could work on them in the next session. She lost my emails and blamed me for not sending them.
3. In this period of lockdown I, of course had to have the sessions via Skype. This means I have to pay by bank transfer. She gave me the wrong account details so I couldn’t pay her. I contacted her to say I couldn’t pay and she blamed me for not knowing how to do internet banking.
4. What finally decided this was the end was she yawned throughout the last session and looked bored.
Please do not waste your money on this woman. She is extremely unprofessional and defensive. She cannot be trusted. I don’t know why she is a therapist. She will do clients more harm than good.

13 de abril de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dr Maria Thompson wasted 40 min reading to me!

Dr Maria Thompson spent 40 minutes reading the regulations to me and then showed me the form I needed to sign at which point I just thought, “why didn’t you email that to me to read and sign BEFORE the appoint instead of wasting 40 minutes of therapy time!” Unbelievable! It’s instances like this that trading standards should shut down! It’s in effect stealing VULNERABLE people’s money! Makes me want to puke just thinking about it. 🤮

10 de abril de 2020
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

Thank you for leaving a review, however reviews are intended to be about the findatherapist.co.uk service, rather than individual therapists who are independent 3rd parties from us. We will however raise your feedback with your therapist.

Avaliado com 5 de um total de 5 estrelas

Very helpful and informative site

Very helpful and informative site, where I found Dr. Aileen Alleyne. I had my first session with her yesterday and the summary of her expertise as on the site was reflected throughout the session. I'm excited about our future sessions and so would like to thank findatherapist.co.uk for providing the platform for me being able to connect with Dr. Aileen.

26 de março de 2020
Avaliação não solicitada

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