findatherapist.co.uk Avaliações 

594
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

When I requested a therapist the appointment was cancelled and I was given a link to a list of therapists in my area. The list contained 1 therapist who was based 13 miles outside of the major cit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very helpful and informative site, where I found Dr. Aileen Alleyne. I had my first session with her yesterday and the summary of her expertise as on the site was reflected throughout the session. I'm... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything about the first process was easy, no stress, or pressure involved. I chose someone based upon their experience, & what I perceived to be related to my particular issue. I was very comfortab... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

On my first meeting with martin I was in a very low place, having made some bad life decisions and struggling to cope with my emotions. Instantly Martin made me feel at ease and listened with no judgm... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Saúde e Medicina

Informação fornecida por fontes externas variadas

findatherapist.co.uk connects people to the best therapists in the UK. Find a counsellor, psychotherapist, psychoanalyst or psychologist in your area and book an appointment!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

594 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(594)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Outstanding relief

Highly recommended

14 de maio de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

That's fantastic to hear. Thanks for taking the time to leave your feedback Joe! All the best.

Avaliado com 5 de um total de 5 estrelas

Just up the road from us and could see…

Just up the road from us and could see us quickly - just what we needed.

5 de maio de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

That's great to hear; that is certainly what we strive to achieve! Thanks for using RSCPP and all the best.

Avaliado com 5 de um total de 5 estrelas

Very easy to use

Very easy to use. Found a great counsellor

28 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

It's great to hear we were of help, thank you for using RSCPP.

Avaliado com 5 de um total de 5 estrelas

Excellent service and I would…

Excellent service and I would definitely recommend this company to friends and family

27 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

That's great to hear; that is certainly what we strive to achieve! Thanks for using RSCPP and all the best.

Avaliado com 5 de um total de 5 estrelas

first session

Having dreaded a “clinical” experience, my first session was the opposite. The counsellor had a very easy manner so I found myself able to chat to him about all sorts of things and I will definitely see through as many sessions as it takes, as I am certain that my issues will be addressed through this counselling.

26 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

Thanks for leaving our service a review. It's brilliant to hear that the therapist you found through us has been helpful.

Avaliado com 5 de um total de 5 estrelas

excellent CBT!!

Excellent service from Melanie, on the Therapy, it was friendly and professional! Will be going again next week!!

25 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

Thanks for leaving your review; it's great to hear we connected you with a therapist you are pleased with.

Avaliado com 5 de um total de 5 estrelas

Professional

Toni was very welcoming and professional. I was a little nervous as I have never had therapy before however I was immediately very comfortable there. Thanks toni

23 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

Thanks for leaving our service a review. It's brilliant to hear that the therapist you found through us has been helpful.

Avaliado com 5 de um total de 5 estrelas

highly recommended

I would definitely recommend this sight to anyone seeking a therapist, and more so , the therapist I made contact with.

23 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

Thanks for leaving our service a review. It's brilliant to hear that the therapist you found through us has been helpful.

Avaliado com 5 de um total de 5 estrelas

I like the website

22 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

It's great to hear we were of help, thank you for using RSCPP.

Avaliado com 5 de um total de 5 estrelas

Quick and easy

22 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

That's great to hear; that is certainly what we strive to achieve! Thanks for using RSCPP and all the best.

Avaliado com 5 de um total de 5 estrelas

I would recommend Denise to any young…

I would recommend Denise to any young person as she listened and gave advise accurately to the required needs like a mother figure, soft and gentle, she actually cared about the individual that she really didnt really know.

22 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

Thanks for leaving our service a review. It's brilliant to hear that the therapist you found through us has been helpful.

Avaliado com 5 de um total de 5 estrelas

Recommended

Easy, transparent and effective.

17 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

That's great to hear; that is certainly what we strive to achieve! Thanks for using RSCPP and all the best.

Avaliado com 5 de um total de 5 estrelas

Pleased

Pleased. Good discrete service. Not pushy

9 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

That's fantastic to hear. Thanks for taking the time to leave your feedback! All the best.

Avaliado com 2 de um total de 5 estrelas

From a therapist's viewpoint

From a therapist's viewpoint, I've experienced a number of problems with RSCPP and I'm glad to note I am not the only practitioner to complain.
Firstly they introduced a % bar rating, to show what % of enquiries turned into client engagement. I complained about this as I felt it was a misrepresentation to potential clients. It may look like one therapist is more 'successful at engagement' than another. What it fails to show is that some therapists have a much slower turnover of clients, therefore their 'engagement %' bar will undoubtedly be lower.
Secondly, they removed information from my profile, saying there was no evidence to suggest I could deliver Psychodynamic Therapy (despite the fact I've been working successfully with a Psychodynamic approach for 8 years..... ).
Thirdly, they removed my profile over the weekend, stating that I had a low engagement level with clients. I was extremely angry about this - they even made a comment which read ''members of the public with mental health concerns need therapists who can engage with them''. Implying that I was not effectively engaging. Essentially I feel I have been discriminated against because I am a practitioner who has a low turnover of clients. 90% of my caseload has been working with me for 2 years plus. Therefore I rarely get spaces to take on new clients - maybe once every 2/3 months. I feel I have been penalised because I have to turn referrals away frequently. This has absolutely nothing to do with my ability or competency as a therapist. I feel that RSCPP favour short term practitioners who can take on new referrals regularly as I'm sure this helps their engagement stats, and of course provides them with more profit. Last year I paid RSCPP around £450 as a % of the client referrals that came via their directory. In contrast, I paid Counselling Directory £120 for the year. When I pointed this out to RSCPP (some time ago now), they responded by saying that unlike Counselling Directory, RSCPP bring the client directly to the therapist. Well, actually I believe there is no difference in the service. With Counselling Directory, clients view my profile and make direct contact with me. As far as I'm concerned, they are 'brought directly to me'. I don't have to update a system with dates and information. I also don't receive repeated emails/text message reminders from Counselling Directory, or threats to suspend my profile as has been the case with RSCPP.

I have questioned the ethics of RSCPP in the past & continue to do so. I obviously won't be asking to use their service again. I will be referring the matter to the BACP Ethics department to get their opinion on the situation.

For clients out there; it is important to know that the '% of engagement bar' on the RSCPP directory next to each therapist is by no means a measure of how effective that therapist is. I acknowledge that RSCPP do not claim that it is a measure of success. But I think the implication is there.

I am also still waiting for a response to my complaint e-mail.

Re. the response from RSCPP..... If you looked into it, you'd discover that Counselling Directory only list therapists who are affiliated/registered with a professional body such as BACP. So implying that they list therapists who don't have a professional qualification is incorrect. Also, via Google, you claim to connect clients with, quote ,''the best therapists in the UK''. That is actually something you cannot guarantee/advertise at all. Just because a therapist is registered with a professional body, does not mean they are 'the best' available option. There are plenty of professionally trained therapists who choose not to be affiliated with a professional body. That is by no means a reflection of their ability as a therapist. I do hope you will take this feedback on board at some point. I believe that a directory which aims to connect people with mental health issues to professional therapists, should be able to reflect with some self-awareness and be open to constructive feedback.

2 de abril de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

People with mental health problems need therapists who engage with them. They value the unique transparency we give them via engagement rates because they help them make informed decisions. Therapists support people being informed. Engagement rates have nothing to do with the "slower turnover of clients" or "short term practitioners" you mentioned: when you misinform people with mental health problems in this way, it hinders rather than helps them. We ask therapists to place their profiles on hold when they don't have space to avoid such an issue, and to ensure self-referrals contact therapists who are available.

We need independent evidence of a completed course award from a university or similar in a therapy before therapists can advertise a therapy to the public, as it reassures the public that therapists have trained in the therapies they advertise. Therapists understand this. We cannot be expected to advertise a therapy when there is no such evidence of one.

We only accept therapists who are recognised as therapists by professional therapy bodies. And only charge therapists when our website works for them. We are not sure why you wish to be associated with websites who do not do this, as they advertise to the public 'therapists' who are not recognised as therapists by professional therapy bodies. The public and therapists value our high standards.

Avaliado com 5 de um total de 5 estrelas

easy to use

easy to use , quick response

27 de março de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

Thanks for using RSCPP, we are pleased you had a good experience.

Avaliado com 5 de um total de 5 estrelas

Good therapist

Good therapist, easy to find

26 de março de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

Thanks for leaving our service a review. It's brilliant to hear that the therapist you found through us has been helpful.

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