findatherapist.co.uk Avaliações 

594
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

When I requested a therapist the appointment was cancelled and I was given a link to a list of therapists in my area. The list contained 1 therapist who was based 13 miles outside of the major cit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very helpful and informative site, where I found Dr. Aileen Alleyne. I had my first session with her yesterday and the summary of her expertise as on the site was reflected throughout the session. I'm... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything about the first process was easy, no stress, or pressure involved. I chose someone based upon their experience, & what I perceived to be related to my particular issue. I was very comfortab... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

On my first meeting with martin I was in a very low place, having made some bad life decisions and struggling to cope with my emotions. Instantly Martin made me feel at ease and listened with no judgm... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Saúde e Medicina

Informação fornecida por fontes externas variadas

findatherapist.co.uk connects people to the best therapists in the UK. Find a counsellor, psychotherapist, psychoanalyst or psychologist in your area and book an appointment!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

594 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(594)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent site for finding professional and experienced therapists

The search function is easy to use and has many filters so that you can find the right therapist. It is easy to contact therapists and all were very responsive, showing that the therapists are receiving contact notifications immediately from the RSCPP site and are actively using it to connect with potential clients. I like that each therapist's profile page is quite uniform and standardised because it makes it easier to compare and determine which might be more suitable. My partner and I have found two professional, measured, and experienced therapists through RSCPP.

13 de fevereiro de 2019
Avaliação não solicitada
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Resposta da findatherapist.co.uk

Thanks so much for your detailed feedback, it's great to read that our attention to detail has the intended impact and outcome! All the best.

Avaliado com 5 de um total de 5 estrelas

Joanne has been very helpful to me with…

Joanne has been very helpful to me with honest and professional therapy. I have been able to move forward with the work I have done with her. Joanne is very easy to talk to and would highly recommend.

9 de fevereiro de 2019
Avaliação não solicitada
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Resposta da findatherapist.co.uk

Thanks for leaving our service a review. It's brilliant to hear that the therapist you found through us has been helpful.

Avaliado com 5 de um total de 5 estrelas

Easy to find someone close to where you…

Easy to find someone close to where you live and all very organised, the therapist called within a couple of hours.

8 de fevereiro de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

That's great to hear; that is certainly what we strive to achieve! Thanks for using RSCPP and all the best.

Avaliado com 5 de um total de 5 estrelas

Client happy with input from the…

Client happy with input from the therapist in first session . Good listner & kind .

7 de fevereiro de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

Thanks for leaving our service a review. It's brilliant to hear that the therapist you found through us has been helpful.

Avaliado com 5 de um total de 5 estrelas

Very easy

Very easy! Typed in what I needed and it was found!

6 de fevereiro de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

That's great to hear; that is certainly what we strive to achieve! Thanks for using RSCPP and all the best.

Avaliado com 1 de um total de 5 estrelas

Ethical? (updated 6th February 2019)

It appears RSCPP are interested in frequent referrals and revenue... not safe and ethical practice. I was unable to take on all clients referred to me for legitimate reasons for example inappropriote requests, such as conversion therapy.
By not taking on as many referrals as RSCPP would like they have cancelled my profile due to lack of engagement. I would therefore be cautious about how they operate and what standards they are expecting of therapists registered with them. Had I accepted all referrals, regardless of suitability, would my profile have been deactivated?

Edit - in response to RSCPP, simply stating that the organisation is against conversion therapy does not clarify how your processes protect clients. Your processes encourage practitioners to accept as many referrals as possible without taking into account the details. I am truly against conversion therapy and inappropriote referrals and I decline them, and as a result of my ethics I have been denied a referral route with the RSCPP.
I did not inform RSCPP of low referral rates, that is untrue. RSCPP closed my profile themselves and gave the reason that I did not accept enough referrals to meet RSCPP terms and conditions. I have the email from RSCPP stating this.

4 de fevereiro de 2019
Avaliação não solicitada
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Resposta da findatherapist.co.uk

As we said in our original email to you, members of the public with mental health concerns need therapists who can engage with them. Your web profile was removed as you informed us that an exceptionally low number of sessions were arranged with self referrals, compared to other therapists.

RSCPP supports safe and ethical practice and maintains high standards in the interests of people with mental health concerns . RSCPP does not support conversion therapy.

Thank you for your email to us, which we will respond to shortly.

Edit - in response to Michael Wilkes-Spellman:

To clarify, self-referrals by definition are people who decide to refer themselves to therapists, and they alone may or may not request a particular type of therapy. It is solely the decision of individual therapists to either accept or decline self-referrals. RSCPP has not and does not interfere with either the decisions of self-referrals or therapists and is not party to their confidential conversations.

It is therefore misleading to imply RSCPP makes therapists accept self-referrals, and suspect to raise this now, and not during your 9 months on RSCPP.co.uk.

To re-iterate, you updated us that an exceptionally low number of sessions were arranged with self referrals, compared to the vast majority of other therapists, which was clearly not in the best interest of people with mental health problems; our process helps to ensure people with mental health problems connect with therapists who engage with them.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Easy to use. So far very pleased.

4 de fevereiro de 2019
Avaliação não solicitada
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Resposta da findatherapist.co.uk

It's great to hear we were of help, thank you for using RSCPP.

Avaliado com 4 de um total de 5 estrelas

Very good first session

Very good first session, have booked follow up and hoping tgatvitvwiol be successful for us.

31 de janeiro de 2019
Avaliação não solicitada
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Resposta da findatherapist.co.uk

Thanks for leaving our service a review. It's brilliant to hear that the therapist you found through us has been helpful.

Avaliado com 5 de um total de 5 estrelas

Excellent service

29 de janeiro de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

It's great to hear we were of help, thank you for using RSCPP.

Avaliado com 5 de um total de 5 estrelas

Easy to use with all the important ant…

Easy to use with all the important ant information

28 de janeiro de 2019
Avaliação não solicitada
logotipo da findatherapist.co.uk

Resposta da findatherapist.co.uk

That's great to hear; that is certainly what we strive to achieve! Thanks for using RSCPP and all the best.

Avaliado com 1 de um total de 5 estrelas

Awful

Awful. As someone paid membership for a number of years I was appalled when they cancelled my membership due to 'lack of client engagement'. The context here is that many clients don't respond to the counsellors attempt at contact and some change their mind. A large number of such incidents seems to result in counsellor's membership being terminated. Makes no sense. Avoid. Go with 'Counselling Directory'. Any good reviews on here are down to the counsellors, not RSCPP.

The reply below shows a severe lack of understanding. Yes, members of the public with mental health concerns need therapists who can engage them, however this requires said members of the public to respond to the contact attempts made by the therapists. If these people do not reply, it is not reasonable to cancel the therapist's membership. I have discovered that this is an issue many other therapists have had with RSCPP.

In January 2017 I paid £88.88 for RSCPP. I never would have done this if I'd have known they would have cancelled membership as a result of client's not returning my calls. Ludicrous.

RSCPP have now amended part of their response below (just after recently re-funding me!) to "An unusually high number of self-referrals did not attend any sessions with you compared to most therapists." Again - they are clearly missing the point. If therapists are returning client calls, emailing them and phoning them to arrange appointments and the clients do not get back to the therapist, it is reasonable to terminate the therapist's membership? I think most reasonable people know the answer to that question. I think it shows a significant lack of understanding.

14 de janeiro de 2019
Avaliação não solicitada
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Resposta da findatherapist.co.uk

The context is that members of the public with mental health concerns need therapists who can engage them.

An unusually high number of self-referrals did not attend any sessions with you compared to most therapists.

The many good reviews here on Trustpilot are down to the service received by clients due to the combined effort of both RSCPP and therapists.

RSCPP does not operate a "paid membership". We have refunded the unused portion of your optional premium listing.

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