First Luggage has changed the way my clients and I travel. As the owner of Adventures in Art, I recommend First Luggage to every client we work with. So often a tour ends and we're heading straight to... Ver mais
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Veja o que dizem as avaliações
Easy to book, clear instructions and efficient service. Outbound cases arrived even earlier than stated at the hotel in June. Home pick up was well within the times indicated, and home delivery not... Ver mais
First luggage is awesome! They are on top of our luggage delivery every step of the way and kept us up to date. I was very concerned with possible delay and they kept us informed throughout the deli... Ver mais
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... Ver mais
Detalhes da empresa
Escrito pela empresa
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Escrito pela empresa
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Informações de contato
120 Salmon Street, NW9 8NL, London, Reino Unido
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
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AMAZING SERVICE AND ASSISTANCE !
Delivered a day earlier than expected!
I paid for a premium delivery 1-2 days…
I paid for a premium delivery 1-2 days but as they somehow missed the delivery slot on Friday, the luggage wasn’t delivered till Monday, which was a bit annoying
Absolute rubbish service
Absolute rubbish service. 2 Bags were collected by DHL on 5 May 2022 and have not been seen since, it is now 27 May 2022 we have been home 3 days! At least 5 other bags were missing by other members of the party at the start of the tour, I think all gradually arrived, most did not risk the return service.
excellant service
Great service!
Apres avoir payé 206 Livres pour 2…
Apres avoir payé 206 Livres pour 2 valises livrées le 22/10/2021 ils viennent de m´écrire plus de 4 mois âpres, pour dire qu´ils ont pris - sans mon autorisation - 62 livres pour un supposé excès de poids. Du vol ! Pure et simplement du vol, auquel je vais m´opposer avec toutes mes forces. Tenez vous loin de cet arnaque !
Lots of great communication before…
Lots of great communication before delivery. Awkward heavy item but Stephen and Alan made nothing of it. Great service!
High class
High class. Did all it said on the tin. Suitcases in perfect condition and delivered on the required date. UK/USA
Very good service
Very good service - the team were very professional and it was a pleasure to have them as my removal company. I will be using again and would recommend to others.
Excellent service and collection and…
Excellent service and collection and delivery on time. Thanks
I am a first time customer of first…
I am a first time customer of first luggage and will use it continuously now! Great service.
The only improvement I would have liked…
The only improvement I would have liked would have been to have time slots for pick and drop off for luggage. E.g if the driver could have said, pick up will be between 9 and 1pm and/or drop off between 1pm and 6pm, giving a 4 or 5 hour interval.
Otherwise all very good.
Fantastic service
Fantastic service - thank you - less than 24 hours to collect and deliver. Just brilliant.
Each time I have used First Luggage
Each time I have used First Luggage I have had excellent service. Arrived on time and taken from Norfolk to Scotland where it arrived the next day. I did once use a cheaper service but my luggage got lost for five days, so well worth paying the little bit extra
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