Firstport Company Avaliações 

50
•
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I would like to thank Shane for his help and patience when I did not receive any correspondence regarding the change in paying the service charge, just a letter advising it was “overdue”. Thanks also... Ver mais

Avaliado com 1 de um total de 5 estrelas

I have owned a flat managed by peveral OM and now first port. Absolute shit the charges go up constantly and recently I presume another Tennent must have raised an issue with billing and we received a... Ver mais

Avaliado com 4 de um total de 5 estrelas

I reside at Cooper Court, Maldon. I have been a resident since 2020. Over the past 5 years the service has improved significantly, mainly due to a change in Area Manager, Kev, is so much better than t... Ver mais

Avaliado com 1 de um total de 5 estrelas

I bought a flat last year which is unfortunately owned by First Port. Within weeks the porch light broke in the middle of winter and it took calling and emailing every day for 2 months for them to fix... Ver mais

Detalhes da empresa


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

50 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(50)

24 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

I reside at Cooper Court

I reside at Cooper Court, Maldon. I have been a resident since 2020. Over the past 5 years the service has improved significantly, mainly due to a change in Area Manager, Kev, is so much better than the previous post holder. As for our live in manager, Pauline, I cannot express in words the appreciation we all have for everything she does for us. The environment and atmosphere has vastly improved and I absolutely love living here. Top job Pauline: thank you.

4 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a joy

I have previously written a review on my experience of a Firstport development at Cooper Court of which I gave a 5 star review. My star rating having lived at Cooper Court for just over a year hasn’t changed if I could increase it I would. I find this development and the service provider excellent. The manager here Pauline is second to none and nothing is too much trouble. We would be a ship without a rudder without her. Great people great development no complaints. Love it here.

4 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t have anything to do with any…

Don’t have anything to do with any property they “manage”. Hopelessly inefficient and unbusinesslike. Their Development and Area Managers are not even allowed to contact their bosses, if you can believe that. They profess to put the residents first and have their safety and comfort in mind at all times. However when I was attacked by another resident in which the Police were involved they were not in the least bit interested. Susie

13 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easthaven

It's a pleasure to live at Easthaven, great management on site. Always a friendly face and happy to help. I would recommend.

1 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Criminals.

Criminals.
This criminal outfit is trying to rob us of several thousands of pounds. They have been given powers by several governments, and they are using them.

5 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent experience at Emerald Court

The guest room at Emerald Court was clean, bright with a comfortable bed and spacious bathroom. The manager, Everaldo, went out of his way to make my stay as pleasant as possible and I could tell he runs a happy home by the way he interacts with all the residents. They are lucky to have such a polite, efficient and cheerful manager in Everaldo. Highly recommended.

2 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible CUSTOMER SERVICE

Place an order for 2 sweatshirts that were in stock as of the 19th have not received them. Sent a email to customer service and the reply I received was please be patient. And no one since from customer service has been in touch regarding my order.

4 de maio de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

14 day return policy is just not fun

14 day return policy is just not fun, and it left me hanging with an M too small, so I ordered a L, not realizing the return window passed. Nothing on their site is worth more than $80. The hoodies aren’t $120 hoodies no matter the work put into it. It’s a cheap look and feel.

11 de março de 2025
Avaliação não solicitada
logotipo da Firstport Company

Resposta da Firstport Company

Hi Noah,

We’re really sorry to hear about your experience.

We totally understand that our pieces are often given as gifts, and we’re always willing to help in situations like this. We handle all customer service through hello@firstportcompany.com, and we unfortuantely didn’t see an email from you if we had, we absolutely would’ve done our best to help out.

While our 14-day return policy helps us manage inventory and sustainability as a small business, we understand it can feel limiting especially when sizing doesn’t work out. Your feedback is valid, and we truly appreciate you sharing it.

If you’d still like to chat about your order, please don’t hesitate to reach out. We’d love the chance to make things right.

Avaliado com 5 de um total de 5 estrelas

Good qualitu

My order was delivered quickly and the quality of the shirt (crewneck) was really good. I really like the artwork as well.

4 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great quality product and charming experience

The t-shirt I ordered arrived faster than expected and appeared exactly as displayed on the website. It has a soft, thick, cotton quality feel and I love that there’s a little card with hand written signatures included! It brings back the charm of smaller business.

26 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

High Quality Clothing. Caring Customer Service

I can’t say enough great things about Firstport. When it comes to the quality of the clothing, they are in a class of their own. Whether it’s tote bags/sweaters for my girlfriend or hats/long sleeves for myself, I am always happy with my purchases (and am met with many compliments when wearing Firstport). When it comes to customer service the Firstport team is on their game. They always giving me timely updates on the status of my packages and delivering the items to me on time. Once again a happy customer!

7 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From my past and current experience…

From my past and current experience with Firstport Co! They deliver the best quality clothing efficiently! Comfortable fit, true to the size! Their turn around to getting your product out of the shop onto the road is impeccable! No better feeling than supporting a local shop! 10/10 recommend for your clothing needs!

18 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality

Excellent quality! Love the distressed items. Awesome, comfortable, elevated street wear. Everything arrived as expected. Will definitely be purchasing more items in the future!

15 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer service from Madison at Firstport!

I recently have had an issue where my item was returned to sender because my address was autocorrected to a address that didn't exist! I have been being helped by Madison, who has provided excellent customer service. Responses have been quick and they even offered to replace my item if I find it's not being held at my post office. I know they were recently swamped during the holidays (this is why I initially thought my order was taking so long)...keep in mind that they are a small company with a small staff doing there best. If the product is as awesome as the service, I will definitely buy from them again.

6 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not order from this clothing…

Do not order from this clothing company. I ordered back on Dec 7th and it’s now the 9th of January and I have no sweatshirts and they are not responding to emails. Save yourself the headache and avoid this company completely

4 de dezembro de 2024
Avaliação não solicitada

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