Fitment Industries Avaliações 

320
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

FI is very thorough and knowledgeable about specific vehicle fitment with their product. Wheels were packed and shipped very well leaving little chance for damage in transit!

Avaliado com 5 de um total de 5 estrelas

Very good customer care. Leif, was my guy, and he was on point. Answer all my questions honestly and even took 10% off (sales gimmick, I know) but it helped. I ordered one wheel and tire, and it came... Ver mais

Avaliado com 5 de um total de 5 estrelas

The salesman answered all my questions made sure the wheels fit mounted and balanced them perfectly shipping was smooth and stressless. They came packaged beautifully not a scratch on them in a timely... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Only order through these guys if you know what you’re doing. They ordered conical lugs instead of ball seat lugs for the wheels I ordered. They’re lucky I didn’t install them and have them loosen... Ver mais

A empresa respondeu


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

320 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,3

Todas as avaliações

(320)

140 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent customer service/great product!

We ordered rims/tires for my son's Christmas present and had a great experience. The customer service was excellent! We had to reach out right after placing the order with a question and we received an immediate (automated) response, but then heard back from a person directly very shortly. They answered out question and resolved our issue quickly (a payment issue we had, not a problem on their end) and kindly. Can't say enough about the customer service!
We received notifications via email once the rims/tires were shipped and they arrived carefully packaged, on time, and looked great. We have only had them on the vehicle and using them now for just under a week, but no issues and they look fantastic!

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Thank you for the thoughtful review! We’re thrilled to hear our team could help quickly and that everything arrived on time and looking great. We hope your son loves the new setup—thanks for choosing us!

Avaliado com 5 de um total de 5 estrelas

Everything went smoothly with no…

Everything went smoothly with no issues. Shipping and packaging were awesome as well. I have no complaints

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Thanks for the great feedback! We’re glad everything went smoothly and that shipping and packaging met your expectations. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Fast shipping

Fast shipping, packaging was good no damages.
Tires were mounted and balanced.

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Hi Kevin - thanks a ton for your feedback! We appreciate you using us for your build.

Avaliado com 5 de um total de 5 estrelas

The packaging was top tier

The packaging was top tier and shipping was fast

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Thank you! We’re glad to hear the packaging and shipping met your expectations.

Avaliado com 5 de um total de 5 estrelas

Outstanding service and quality

I had ordered a set of coilovers during the Black Friday sale as a Christmas gift expecting them to arrive before 12/18 but they had been placed on back order. Greg was super helpful with the whole process and they actually arrived 3 weeks early and they look fantastic. They are the tru hart street plus coils.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Thanks for sharing! We’re glad Greg could help and that your coilovers arrived early and look fantastic.

Avaliado com 5 de um total de 5 estrelas

Good customer service experience and…

Good customer service experience and all items arrived in mint condition and within a short time frame especially during the holidays. Thanks!

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Thank you! We’re glad everything arrived in great condition and that you had a positive experience, especially during the busy holiday season.

Avaliado com 5 de um total de 5 estrelas

Highly recommend!

I have been a loyal customer of TireRack.com for many years. I switched to Fitment Industries because of their exceptional knowledge of custom fitment options, much broader selection of high-quality wheels (including offset, bolt pattern, and center bore options), and very competitive pricing.

The shipping packaging was superb, with foam padding, cardboard, and shrink-wrap to protect the wheels and tires.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Thank you for the feedback! We’re thrilled you made the switch and are happy our selection, expertise, and packaging met your expectations.

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, great wheels and tires.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Thanks Aldin! We're glad you loved your wheels and tires.

Avaliado com 2 de um total de 5 estrelas

Received old tires

Customer support did good to give update on why shipping was taking a bit longer but when I received my wheels some of the tires were from 37th week of 2024 and I received in December of 2025 so I had lost about a year and half of the tires life when I bought them new, it says unprompted review but I received a message from them saying they wanted a 5 star review

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Hi Raul - we understand your concerns with the manufacturer date of the tires you purchased. Ultimately, we'd never sell anything that isn't high quality, but we can see where you would consider manufacturer date when you received the tires. We'd like to discuss this further, so we'll connect with you here to get your info and go from there. Thank you!

Avaliado com 5 de um total de 5 estrelas

Excellent service!!!

These people went out of their way to make me happy. I tried to purchase a pair of open box wheels they had listed and there was an issue where they had to cancel the order. I saw them listed again and had the same issue. They apologized and said they’d ship me out 4 brand new wheels at cost direct from the factory if I wanted, just to make things right. I received my brand new wheels lightning fast and could not have been happier.
In a time where almost everything is automated and customers have little to no direct contact with a retailer, these fine people went above and beyond to make sure I was happy. What a great feeling.

11 de novembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Dennis - thank you a ton for your patience and willingness to work with us! We appreciate you working with us and look forward to hopefully working with you again in the future. Thanks again!

Avaliado com 5 de um total de 5 estrelas

Will shop here first from now on!

Best prices, really fast delivery, and wheels were well packaged!

7 de dezembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Thanks for your feedback! Glad to hear your experience with us was good.

Avaliado com 3 de um total de 5 estrelas

Sent me the wrong hardware

Sent me the wrong hardware. Asked for lug bolts but received lug nuts. Kinda dumb for a "fitment" brand..

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Hi Johnny - sounds like we made a mistake in sending you lug nuts instead of bolts. We are really sorry this happened, and want to make sure we make it right. We'll reach out to you here to get your info and should be able to connect you with a manager from there! Thank you for your patience.

Avaliado com 5 de um total de 5 estrelas

Very good products and service!

My package arrived earlier than projected, was really packaged well, and the wheels/tires were blemishless, fits really good, and mounted perfectly. Very happy with my purchase.

29 de novembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Thanks Edwin! We really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Customer Service

My wheels arrived in two deliveries; I thought the delivery of the lug nuts was missed. I sent an email to Fitment with this information. They got back to me immediately, and they sent a picture showing that the lug nuts were in one of the wheel boxes. Great customer service and quick! Thanks

28 de novembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

We appreciate the great review!

Avaliado com 2 de um total de 5 estrelas

Disappointed.

Have used fitment in the past and were fine; not sure where the quality control process has declined. My first order completely left out a 4th wheel from shipping.... it just never came. At all. Got two used / damaged wheels as well. Literally looked like the wheels were test mounted or had curb rash on the inner and outer ends.
So, incomplete order and damaged. Filled out a promissary return exchange and was told I had to ensure the wheels were packaged and returned in good quality packaging which was kind of backhanded since the ones I received looked horrendous and were sent in boxes that appeared to either be extremely old or used, damaged, or both. Fine, still did my part... im a customer, not freight or handling.

Packed the damaged ones in a better box (in an FRS.. not much fun to drive to and from FedEx with wheels crammed in)... only to receive an incomplete set of wheels in the mail, again. Im not a difficult customer but this process really was unfortunate. Its just 4 wheels. Was offered a T shirt. Will not be returning, sorry guys.

25 de novembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

We're very sorry to hear that your experience with us was less than stellar. Upon review, it does look like the carrier had lost one wheel in transit and obviously damaged two wheels that we've since replaced. There was the need to file a claim for the singular missing wheel which led to a mistake by our team to send out 3 replacements originally. We apologize for this mishap and we'll be reaching out to discuss this a bit further. Thank you.

Avaliado com 5 de um total de 5 estrelas

Great products and customer service

Brianna from customer service was amazing, had to send my wheel and tire package back but there was no problems at all and I'm extremely happy with my purchase

22 de novembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

Thanks so much for choosing us for your build, Larry!

Avaliado com 5 de um total de 5 estrelas

Easy to navigate

Amazing service. Called and got my product ordered right away, without any issues. Only wish the online part could do split payments, in case a gift card is used. Past that, it was great!

14 de novembro de 2025
Avaliação não solicitada
logotipo da Fitment Industries

Resposta da Fitment Industries

We greatly appreciate the glowing review, Giddel!

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