Ordered a watch before Christmas and still have not received it. No proper contact with them until i opened a dispute with my bank for a refund. They are now claiming that it was delivered but have pr... Ver mais
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Veja o que dizem as avaliações
A bunch of fraudsters. They'll take your money, send you shipping e-mails and give you false hopes of when you delivery will be due... but you'll never receive your goods. Then you'll not be able... Ver mais
The same as so many others. Paid £136 for a barbell that never arrived. The email address doesn’t work & the website has disappeared. Disgusting people taking advantage of others wanting gym equipment... Ver mais
I had ordered some dumbbells on April 15th, and paid for express delivery. Normal delivery times were estimated at 3-4 days. It's now been 12 days and I've had no material updates. I was promis... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Fitness Up supply commercial gym equipment & functional fitness products InUK based. we specialise in premium free weights (dumbbells, barbells, discs), weight benches, rigs & flooring ...
Informações de contato
Reino Unido
- fitnessup.co.uk
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Rip off. Scam.
Looks like I’m not alone. Paid £98 and no weights. Should have know when they called Hexagonal Weights, Octagonal. They obviously didn’t didn’t know the difference between 8 and 6 sided shapes.
Wish I had gone to Trustpilot before…
Wish I had gone to Trustpilot before buying. Lost my money and no dumbells.
I too think I’ve been scammed
I too think I’ve been scammed. It was £112.95 for dumbbells. I have emailed but no response and now can’t get on a website. Gutted. Contacting credit card company now. How can people be so dishonest?
I paid £136 for a barbell 28th April
I paid £136 for a barbell 28th April. Was told it would be with me between the 3rd & 5th May. Nothing received and no reply from emails. My bank was fantastic and I was refunded within 12 hours of contacting them. DO NOT ORDER FROM THIS SITE. Disgusting taking advantage at a time like this.
I have had exactly the same experience…
I have had exactly the same experience as the last reviewer with an order placed for dumbbells, which was subsequently cancelled by Fitness Up. I was promised a refund in 5-7 working days on 28th April and I am still waiting. I have now decided to pursue this through my bank as I am unable to make any contact with this company. DO NOT ORDER ANYTHING FROM THIS COMPANY.
I ordered some weights from this…
I ordered some weights from this website, they told me they would be with me on a Monday and the delivery notification came through. I enquired the Tuesday about the delivery, they said they had no stock and they would refund me within 5-7 working days. I asked how they could say there was a delivery expected but then tell me they were out of stock, to no response. I have since enquired about my refund as I am still yet to receive it, again no response.
SCAMMERS
Unexpectedly received a refund into my account this morning
SCAMMERS
Like others, I ordered a kettlebell on 4th April. Had a confirmation email. Still not arrived. Not responding to emails. And now website and telephone number not working.
Fraudulent website
Ordered some dumbbells on 17/04/20. They were listed as dispatched on the 21/04/20 but are yet to arrive. I did try contacting Fitness Up via webchat and email but am yet to receive a response. Their phone line never worked either. I have now noticed that their website has been taken down so can only assume that they are fraudsters. Will be attempting to reclaim my money through my card issuer. Do not fall for their trap. Be vigilant everyone. Even in the time I'm Covid-19, there are still people willing to take advantage of you.
Corrupt and dishonest company
Corrupt and dishonest company that takes your money and that does not provide you with the items that you ordered. I would advise anybody thinking of using them not to
Corrupt company. Avoid!
The same as so many others. Paid £136 for a barbell that never arrived. The email address doesn’t work & the website has disappeared. Disgusting people taking advantage of others wanting gym equipment during lockdown. Fortunately the credit card company were brilliant & the money was back in my account shortly after I contacted them. Apparently there’s a lot of this kind of scam around.
Fitnessup is a scam
Same as all other posts. I ordered 14/4. Dumbbells. Got confirmation email & link. Order did not arrive. Was told by email courier affected by corona virus and would be delivered by 24/4. Did not arrive. From that point no response to emails or chat link And phone line dead. Now website down. A complete scam. Disgusting people.
I have been scammed by this company too…
I have been scammed by this company too - no dumbbells, “strip curtain” on the credit card slip...no response to emails
Same as the other reviewers
Same as the other reviewers, goods never received, website has been taken down and no response to email enquiries. Scam. (Has appeared on credit card statement as "Strip Curtain") Will submit claim to fraud department of credit card company.
Scammed
Scammed
As with other reviews ordered and paid for bar and weights
Never delivered and emails bounce back.. website closed
Reported to Police Fraud And Bank
Scam scum!
Reading all these reviews and realising I’ve been scammed too!!
Been asking for weeks where my order is!!
Sad times when humans will go this low!
Hope you’re caught SCUMBAGS!!!
Scam scam scam
Agree with everyone else - placed an order of over £100, never came and I’ve not had a refund and now my emails are bouncing back!
Action fraud and credit card insurance it is.
Paid £162.90 for some dumbells
Paid £162.90 for some dumbells. Received email confirmation stating that they were on their way even though no tracking information was provided which was my first realisation that something was dodgy.
Product didnt arrive within 5 working days. Emailed copmpany before they closed their website, no response. Phone for customer support on their website did not work. Now that there website has been taken down and after reading these reviews I can see now that we have all been scammed.
I have contacted my bank to raise a dispute to get my money bank. My bank is now investigating.
Can someone please reply to my review to let me know if theres anything else I can do in a scenario such as this other than contacting my bank?
Scam
Scam, ordered £122.94 worth of Dumb Bells. A pair of 12.5KG that never turned up. Tried to track the order, make contact and the website has been taken down and all contact information, email and phone number does not work.
Scam - AVOID. Website closed, so probably too late now
Scam - took money and closed website. Speaking to Credit Card company now. They will be found out
Enjoy my money before you go to prison and get coronavirus
SCAM BEWARE
SCAM BEWARE
SCAM BEWARE
SCAM BEWARE
SCAM BEWARE
Don't buy from them. Total scam! No refund, and no equipment. They reported my previous review.
Please anyone who is affected report them to ACTION FRAUD website, so they get taken down once and for all!!!
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