My vehicle window was left open in the rain and resulted in the front passenger foot well now having a damp smell (hopefully no serious damage to electrics etc). The window was left open despite numer... Ver mais
Localização
Trocar localizaçãoUnit B Intec Business Park, Wade Road, RG24 8NE Basingstoke, Hampshire, GB
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Veja o que dizem as avaliações
Absolutely superb service. Claire who was in Reception when I dropped the car off could not have been more helpful or professional and was a pleasure to work with. Claire also kept the other r... Ver mais
A empresa respondeu
Car looked great when delivered back. Pick up went well. I would have liked more communication on when car was coming back. I made it clear I wanted car delivered back to my house but after a few phon... Ver mais
A empresa respondeu
autofix have been really accommodating to work with, arranging a courtesy car and dropping/collecting my vehicle at the same time. it has now been returned by Jason who was really friendly & happy to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Unit B Intec Business Park, Wade Road, RG24 8NE, Basingstoke, Hampshire, Reino Unido
- 01256 517230
4,7
Excelente
334 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good communication
4 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
Thank you for the review, we're pleased to hear you were happy with the communication. May we ask what we could have done to achieve 5 stars?
Fix Auto Basingstoke.
First class service from start to…
First class service from start to finish, my car has been returned looking as good as new thanks Mark and everyone at Fix Auto Basingstoke.
7 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
Thank you for the 5-star rating! We are so glad to hear that you're pleased with the service and the quality of the repair. We will share your feedback with our team.
Fix Auto Basingstoke.
Prompt efficient service
31 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Thank you.
My experience was excellent from drop…
My experience was excellent from drop off to collection
Great communication from very friendly staff all the way through the repair process.
Regular emails with updates.
The repair work that they did on my car was of an excellent standard.
6 de agosto de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
We appreciate your positive feedback! We're happy to hear that you had an excellent experience and that our team provided great communication throughout the repair process. We're glad the repair work met your standards.
Fix Auto Basingstoke
Excellent and quick communication from…
Excellent and quick communication from very polite and professional staff.
I was kept informed throughout the repair process. My repairs were completed promptly with great workmanship. Would highly recommend.
28 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
We appreciate you sharing your positive experience. We're happy to hear our team communicated effectively and provided prompt, high-quality repairs. Thank you for your recommendation!
Fix Auto Basingstoke.
Very professional and friendly staff
Very professional and friendly staff.
Excellent courtesy car.
Brilliant workmanship.
8 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
We appreciate your positive feedback and 5-star rating! We're happy to hear you were pleased with our professional staff, courtesy car, and workmanship.
Fix Auto Basingstoke.
Lack of proper quality control
I don’t understand how a repair that has been through “quality control checks” can have areas of primer left unpainted, this meant a two day delay in my car being ready whilst the fault was corrected
24 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.
We can ensure you that the Fix Auto Basingstoke team pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks,
Fix Auto Basingstoke.
Excellent service
Really quick, always responsive and everyone I dealt with was lovely
2 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
We're happy to hear that you had a quick and positive experience with our team! Thank you for your kind words; we appreciate your feedback.
Fix Auto Basingstoke
Smooth and efficient
The whole process from car pick up on Monday to return delivery today (Friday) by Phil was smooth and efficient to the extent I was so surprised to get the car back so soon that I had filled up the tank of the courtesy car in anticipation of having the courtesy car longer 😀
4 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
We're so glad the car pick-up and return were smooth and efficient. It's great to hear you were surprised at the fast turnaround. We appreciate your feedback and are happy you had a positive experience.
Fix Auto Basingstoke
Fantastic service!
Absolutely fantastic service from start to finish. All involved were really helpful. Glyn and Phil were great and even helped me with children's car seats :) The lady on the phone was also super helpful. Thank you
2 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
We're delighted you had such a positive experience! It's great to hear that everyone was so helpful and went the extra mile. Thank you for your kind words and for taking the time to leave us a review.
Fix Auto Basingstoke
Very good communication,quick and good…
Very good communication,quick and good service
1 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
We're delighted you were pleased with our communication and service speed and quality. Thank you for your positive feedback!
Fix Auto Basingstoke
Quick efficient helpful and pleasant…
Quick efficient helpful and pleasant drivers. Phil, Glynn and Paul.
20 de junho de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
We're glad you found our drivers quick, efficient, helpful, and pleasant! Thank you for your positive feedback and kind words.
Fix Auto Basingstoke
Excellent service and kept fully up to…
Excellent service and kept fully up to date during prices. Repairs to bodywork look as good as new too!
26 de junho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
We appreciate you taking the time to leave us a 5-star review! We are so glad you were happy with our service and the quality of the repairs.
Fix Auto Basingstoke
Very professional from start to finish
Very professional from start to finish. Car was picked up and delivered in record time by Ian and Glyn and the ladies on the phone were very helpful. Many thanks👍
19 de junho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was helpful and efficient from start to finish.
Fix Auto Basingstoke
Quality all the way
Quality all the way. From the first discussion of the damage and the best way to effect repair, to the speed of getting the work done all the way to the excellent staff, charming Megan and expert Perry, it was the best service one could possibly expect. In short a great team and service. Thank you
20 de junho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
We appreciate your kind words and are so glad to hear about your positive experience. We're happy that our team provided quality service and that the repair was completed quickly. Thank you for your amazing feedback!
Fix Auto Basingstoke.
Very helpful staff
3 de junho de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
Thank you for the positive review.
They care
Mega, Emma and Perry remained focused, helpful and very patient throughout. From the experience I had the company was thoroughly professional and caring. Well done.
12 de junho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
We're happy to hear that our team's focus, helpfulness, and patience made your experience thoroughly professional and caring. Thank you for your positive feedback; we appreciate it greatly.
Fix Auto Basingstoke.
Car repairs
Great communication throughout the repair process.
Di specifically helped me out with my hire car and ensuring that I was able to stay on the road!
Drivers, Glyn & Phil were fantastic when dropping my car off, helped to make sure I was completely happy with the repairs before leaving.
Really happy with my car and the team at Fix Auto Basingstoke have all been great!
19 de junho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the communication during the repair process and that our team ensured your satisfaction. It's great to know you were able to stay on the road and that you are happy with your car.
Fix Auto Basingstoke.
Job done!
Great communication, lovely drivers came to collect and return the car, repairs and reports done quickly and efficiently everything looks great ! Thank you
18 de junho de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
We appreciate your fantastic review! We're so happy the car collection and return went smoothly, and that you're pleased with the speedy repairs and reports.
Fix Auto Basingstoke.
Very efficient
Very efficient, very professional: the whole process was good. And Phil, the delivery/ collection guy, was excellent.
4 de junho de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
We're happy to hear that the process was efficient and professional for you. We appreciate your positive feedback and are glad you enjoyed your experience with our team.
Fix Auto Basingstoke.
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