My Audi etron electric went in for repairs and came back looking like new! Great job. It took three weeks which was longer than estimated and unfortunately it was only about 20% charged when I back g... Ver mais
Localização
Trocar localizaçãoUnit B Intec Business Park, Wade Road, RG24 8NE Basingstoke, Hampshire, GB
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Veja o que dizem as avaliações
Absolutely superb service. Claire who was in Reception when I dropped the car off could not have been more helpful or professional and was a pleasure to work with. Claire also kept the other r... Ver mais
A empresa respondeu
Car looked great when delivered back. Pick up went well. I would have liked more communication on when car was coming back. I made it clear I wanted car delivered back to my house but after a few phon... Ver mais
A empresa respondeu
autofix have been really accommodating to work with, arranging a courtesy car and dropping/collecting my vehicle at the same time. it has now been returned by Jason who was really friendly & happy to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Unit B Intec Business Park, Wade Road, RG24 8NE, Basingstoke, Hampshire, Reino Unido
- 01256 517230
4,6
Excelente
335 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Repair organised through the insurers
Repair organised through the insurers. Excellent service, great communication. Car was returned beautifully clean.
Car collection and delivery drivers (Phil & Ian) were really great.
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Thank you Annette for your positive feedback. We're glad to hear you had a great experience with our service.
Resposta da Fix Auto UK - Fix Auto Basingstoke
Thank you Barry, your review is much appreciated.
Good service
Car was repaired as planned and cleaned to a high standard. I had a slight issue with my boot catch when it was returned but they were happy to look at it the next day and had it sorted within an hour. Phil who returned the car was very courteous.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Thank you Christina for a positive review! We are sorry you had trouble with the boot catch at first but I'm happy we were able to rectify the issue within 24 hours. If you have any further issues please feel free to contact us.
Very professional and excellent service
3 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Chris, thank you so much for leaving us a review. The team really appreciate your comments.
Great customer service
Was done quicker than expected. Due to having a unique colour on the car I was worried about it not matching, however they have got the paint work spot on. Great customer service.
3 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Lucy, thank you for leaving us this kind review. The team really appreciate your comments.
Repair of damage to my Aygo
The courtesy car was supplied to suit me.
The repair was completed in a few days (as promised)_ and the car was effectively valeted throughout and returned in a clean condition. Communication was good at all times and everything went smoothly. I would reccommend their service to anyone .
28 de janeiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Alan, thank you so much for your kind words. I will pass you comments on to the team.
Excellent service from start to finish
Excellent service from start to finish. Jamie and Phil very pleasant and efficient - thank you and well done!
30 de janeiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi, thank you so much for leaving us a review. The team really appreciate your comments.
THE PROFESSIONALS
From the day they contacted me they were first rate car reception phone was answered within three rings, nothing was to much trouble. My car was picked up and returned by very polite personnel. Last but not least my car repair is great very professional thank you all.
27 de janeiro de 2025
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Michael, thank you so much for leaving such a lovely review. We really appreciate your comments. Please do not hesitate to contact us if you need anything in the future.
Perfect service
Couldn’t fault a thing, from the lovely lady keeping me informed all the way through, to Jamie and Jason making it a real pleasure to use Fix Auto Basingstoke
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Mark, thank you so much for your review. I will pass your comments on to the team.
Kept me informed during the process
Kept me informed during the process, were efficient and polite.
13 de dezembro de 2024
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Jodie, thank you so much for leaving us this review. The team really appreciate your comments.
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Josie, thank you so much for leaving us a review. We appreciate your comments. Please feel free to contact anytime if we can be of further assistance to you.
Excellent service and excellent quality…
Excellent service and excellent quality repair
18 de dezembro de 2024
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Steven, thank you so much for leaving us this review. The team really appreciate your comments.
Amazing team from top to bottom
Amazing team from top to bottom. Super services and lovely people to speak to. Thank you 🤩
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Hermione, thank you so much for your review. The team really appreciate your comments.
Jason dropped car off for me
Jason dropped car off for me. Good service has been cleaned which was not expected and prompt. Polite and courteous handover
13 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Thank you so much for your kind review, I will pass your comments on to the team.
From start to finish everyone have…
From start to finish everyone have been so helpful and supportive
The two fellas that dropped the car back today 22/11/24 Jason and Jamie where so lovely and reassuring talk me through the repair, they were amazing
22 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Jullet, thank you so much for your kind review. I will pass your comments on to the team
were both ver handing over the repaired vehicle to my home address.
The delivery drivers were very efficient in their work. Very helpful. Jason & Janui well done.
19 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Tuck, thank you so much for your review. I will pass your comments on to the team.
Recent repair
Communications from Emma and Jamie as well as our first car collection driver has been excellent
19 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Thank you so much for leaving this review. The team really appreciate your comments
They did an excellent repair and…
They did an excellent repair and cleaned the car inside and out nicely to return it. The pick up and deliveries were also very good by Phil and Doug. Jan was good in Reception and they were very accommodating with regard to the collection time.
18 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi Adrian, thank you so much for your kind review. The team really appreciate your comments.
What an amazing experience
What an amazing experience. We had 2 lads called Jason and Jamie, their customer service was brilliant very happy
19 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Hi, thank you so much for leaving us a review. I will pass your comments on to the team.
Thanks Douglas for a great service
Thanks Douglas for a great service. Car looks great!
7 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Basingstoke
Thank you for your kind words! We're so glad you're happy with the service and the results.
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