What a pleasure of a company to deal with. Efficiency was awesome - reported damage to insurance at 0830, called by 0915, in for assessment by lunchtime and booked straight into the body shop there... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoAdhurst Ind. Park, Sheet, GU31 5AE Petersfield, Hampshire, GB
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Veja o que dizem as avaliações
An excellent service throughout the time period for my Jaguar to be repaired. Kept me informed even though there were manufacturer supply chain delays. A first class job was carried out when the parts... Ver mais
A empresa respondeu
Generally excellent service, fast response and speedy repairs. Very thorough - found a couple of issues with the car that hadn't been noticed before. The one small negative was with the interior door... Ver mais
A empresa respondeu
Courteous, helpful, professionals every time I had contact. Damage fixed as planned and indeed the little extras such as a clean car and a scratch made good demonstrated really brilliant result.
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Petersfield
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Adhurst Ind. Park, Sheet, GU31 5AE, Petersfield, Hampshire, Reino Unido
- 01730 892225
4,6
Excelente
81 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Admiral placed the vehicle with the…
Admiral placed the vehicle with the wrong location garage from your network, it went downhill from there, refusal to deliver a courtesy car, forcing a big delay before a hire car had to be collected. Cost at the heart of your processes not the customer.
20 de março de 2025
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Mr Birks,
We are disappointed that the location you requested for your repair was not met by the deployment team and disappointed this information was not passed along to us at Petersfield from the outset. We would not have accepted to repair your vehicle if we had known you had requested this. We know that the repair centre closest to you had already rejected your repair due to overcapacity and were just trying to help get you back on the road.
We did offer to deliver a replacement vehicle to your address listed on the notification that the insurer provided, free of charge (standard practice) but unfortunately here at Petersfield, we do not have the resources to supply a replacement vehicle the distance you requested. We did ask to recover the replacement vehicle to you and we also offered to have your vehicle made ready to be taken to a repairer closer to your requested area at the earliest chance. Both options were unfortunately vetoed by the insurer.
I have fed this feedback back to the teams that deal with deployment for their review.
Kind Regards,
Connor
Fantastic service from start to finish
Fantastic service from start to finish. Extremely friendly and experienced staff kept me fully up to date on repairs, state of the vehicle and timings. Brilliant workmanship. Would highly recommend.
26 de março de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Mr Allen, thank you for your kind review. We are so pleased you were satisfied with the service and repairs to your vehicle. We hope you have a wonderful day.
An excellent service
An excellent service throughout the time period for my Jaguar to be repaired. Kept me informed even though there were manufacturer supply chain delays. A first class job was carried out when the parts were delivered and returned my vehicle as quickly as possible.
17 de março de 2025
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Mr Smith, thank you very much for taking the time to leave us a review and for your kind words. We are so pleased you are satisfied with your repair even though there were some delays in parts! Have a great day!
Emily from Fix Auto was incredibly…
Emily from Fix Auto was incredibly helpful with giving realistic timeframes for parts to be delivered and our car being fixed. The quality and timings met all of my expectations, our car looks fantastic!
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Mrs Temple, thank you so much for taking the time to leave a review. I have passed your kind words onto Emily who is over the moon you are happy with your experience. We hope you have a wonderful day!
I have used this company more than…
I have used this company more than once, from minor scratches to a large dent and each time I have received excellent service. Couldn’t recommend highly enough.
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Laura, thank you very much for taking the time to leave us a review! Your kind words will mean so much to the team here! Have a great day and thank you!
Excellent service kept informed all…
Excellent service kept informed all along as to progress and what happens next
29 de janeiro de 2025
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi, Mrs Mccrossan, Thank you very much for your kind words. We're so happy to hear you had a pleasant experience with ourselves and were kept informed throughout! I will pass your words onto the team here! Thank you.
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Jide, Thank you for your kind words. We appreciate you taking the time to leave us a review. Your feedback means so much to the team here and we are glad you were happy with our service. Have a great day!
Amazing repair and customer service at Fix Auto Petersfield
A fantastic experience at Fix Auto Petersfield. James was extremely helpful and having looked at the large dent at the rear of my wife's BMW explained they'd be able to heat the panel as it was plastic, no need for a new part.
As soon as we handed the keys to James the problem went away.
Three days letter we had a call to say all had been done and the car was ready.I couldn't believe it, the car looked amazing, it was magic.
We were made to feel special, the staff were all extremely pleasant and efficient.
We drove away with what seemed like a new car it looked fantastic.
Thank you James and all the crew, you really are the best, 5 stars isn't enough
12 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi, Mr Barlow,
Thank you for taking the time to leave such a lovely review. We are so pleased you had a great experience with us and are delighted with your repair. I will pass your kind words onto the whole team here. Have a wonderful day!
Great comms
Great comms, servic was efficient and friendly. Would recommend.
26 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Good afternoon, thank you for taking the time to leave us a review. We are so pleased you had a great experience with us and are so appreciative of your feedback. Have a great day!
Resposta da Fix Auto UK - Fix Auto Petersfield
Good afternoon, Mr Rout,
Thank you so much for taking the time to leave us a review. We are so pleased you had a pleasurable experience with us here at Fix Auto Petersfield. Have a fantastic day!
Fix auto fitted new grill on my Peugeot…
Fix auto fitted new grill on my Peugeot 2008..They were courteous,friendly & very polite in every aspect.Picked car up & returned it home.communication was brilliant.great job.thank u all.
16 de dezembro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Mrs Howard,
Thank you for taking the time to leave us a response. We here at Fix Auto are pleased you have had a pleasant experience with us. Have a great day.
Repair work is really poor.
Repair work is really poor.
Foglight casing keeps unclipped itself. Not a genuine part.
Paint run on wing
Headlight and indicator not lining up the same as the other side.
Have told garage about paint run and there response is bring it back so we can flatten it out.
Shouldn't need to do this if job was done properly.
Don't see why I should take more time our to take my car back to do repairs that should all ready be done.
Wish I never paid the excess on my insurance now.
26 de junho de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Adam,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back.
If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Made everything easy for me
Made everything easy for me. Great people from receptionist to the lovely guy who collected and returned my car to me. Very polite even when dealing with a talkative old dear. Also, car looks like new.
12 de julho de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Hello, Anne, Thank you for taking the time to leave us a review! We are so pleased you had a pleasant experience with us - we do hope you have a great day!
Lovely job done.and very helpful and…
Lovely job done.and very helpful and polite receptionist.
5 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Thomas, Thank for taking the time to leave us a review. I have passed on your comments to the team. They are all so pleased you had a great experience with us. Have a great day.
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Mr Kinnair, thank you for taking the time to leave us a review. We are so pleased you are happy with the repair carried out. I have passed this review onto the rest of the team! Have a great day & thank you!
Very impressed with the service I…
Very impressed with the service I received they did an excellent job not only fixing the mirror but cleaned it inside and out and sorted out the scratches that were on the body work for me.
22 de setembro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Good morning Mrs Heath, thank you so much for taking the time to leave us a review. We are very glad that you had a good experience with us here in Petersfield! Have a great day!
Returned Car Unwashed and Fuel Use Expected
Had my car repaired recently with this company via my insurance company and they drove my car from home and returned it without adding the fuel used. My car was returned on unwashed with all the body works painting and filling inside my car; and the repaired section oily. Whereas you are required to refuelled their car otherwise you will have to pay penalties.
31 de julho de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Good morning, I am very sorry to hear your experience with us was not acceptable. When you have a moment, would it be possible for you to email us at petersfield@fixauto.co.uk with your registration and details so we can look into this and hopefully get it sorted for you! Many thanks Connor
What a pleasure
What a pleasure to deal with, I can't thank the team enough for making a horrible experience of an accident so painless . Referred to by my insurance company, Fix Auto contacted me, arranged to view my vehicle at a time convenient to me, then got my vehicle collected for repairs. No stress at all. Work was carried out perfectly to a very high standard. Thank you so much for being so polite, so helpful in answering all my questions and just genuinely lovely. Highly recommend.
14 de julho de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Good morning Mrs Warken, thank you very much for taking the time to leave us a review. We are very happy that you were satisfied with the service you received! Have a lovely day!
Excellence, good customer service, good value for money
A shining example of a company that is based on expertise, excellent customer service and excellent value for money. I have encountered a trustworthy team that had the my best interests at heart before anything else, which was refreshing and reassuring in this day and age. I can highly recommend the services of Fix Auto Petersfield.
2 de maio de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Marnie! Thank you very much for taking the time to leave us a review. We are so please you had a good experience with us here in Petersfield! We hope you have a great day!!
Couldn’t have asked for better service!
I was sent to Fix Auto Petersfield by Motability after Hurricane Eunice decided to blow some roof tiles onto my car!
Everything was extremely friendly and professional, from the initial phone call right through to the collection of my car.
James and the team were as helpful as they could’ve been and did an amazing job. I’m very grateful, thank you!
13 de abril de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Petersfield
Hi Ms Rattley, thank you so much for taking the time to leave us a review. We are so glad your repair experience was good and that you were satisfied with the service! If there is anything we can do in the future, you know where we are!
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