Fin väska i bra kvalitet Facket på insidan är dock väldigt grunt så man får inte plats med plånbok och telefon. Spännet för att stänga till väskan är också placerad så om du ska stänga facket så lä... Ver mais
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Veja o que dizem as avaliações
Received great service from Flattered right from ordering the to receiving it in a few days without any dramas. The bag was packaged well and was received in perfect condition. The clut... Ver mais
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I bought the Xena leather boots, which are absolutely beautiful! Unfortunately, there was a slight issue with one of the boots, to which the customer service team (Iry) helped resolve efficiently!
A empresa respondeu
I ordered Freja Leather Black shoes for my trip to Portugal. I absolutely love the shoes and the quality feels amazing. The first order had a little bit of a production fault though but when I wrote t... Ver mais
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Detalhes da empresa
- Loja de Sapatos
- também em
- Loja de Acessórios de Moda
- Loja de Bolsas
- Loja de Cintos
- Loja de Malas e Bolsas
Sobre Flattered
Escrito pela empresa
SHOP HERE
About Us
The Flattered ethos embraces Scandinavian quality, tradition, and philosophy with the essence of minimalism and craftsmanship. Meticulously designed and unwavering in quality, we create a new realm of luxury for the conscious individual, where form and function unite. Guided by minimalism, we craft enduring products that echo the Scandinavian tradition of timelessness and contribute to reshaping consumption habits.
Committed to being a responsible, evolving brand, we ignite positive change in ourindustry. Our dedication to enduring products honours craftsmanship and embraces environmentally conscious materials and processes.
The name Flattered stems from our initial 2013 collection of indoor slippers. Designed in Stockholm and crafted in Italy, Portugal, and Spain, every Flattered creation is an ode to quality, tradition, and timeless artisanship.
Informações de contato
Mäster Samuelsgatan 11, 11144, Stockholm, Suécia
- support@flattered.com
- flattered.com
4,2
Muito Bom
997 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order not received. Poor communication
I’m very disappointed with the service from Flattered. I ordered boots on 7th February with express delivery. Only after purchasing was I told there would be delays due to a warehouse move.
When I contacted customer care, they said they couldn’t confirm a delivery date and would refund the shipping. Since then, I’ve contacted them multiple times for an update and to cancel the order, but communication has been poor. The latest update was a generic email saying my order would be dispatched on Monday…still not dispatched.
Delivery issues should be made clear before purchase, and customers should be given realistic timelines. The lack of transparency and support has been very frustrating.
Further update. Despite a response from the business saying a refund has been processed, I’ve yet to receive a refund. I’ve contacted customer care multiple times without a response. Very disappointing.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Flattered
Dear Cara,
Thank you for taking the time to share your experience. We’re truly sorry for the frustration and disappointment this situation has caused.
At the time of your order, we unfortunately experienced unforeseen issues affecting our UK shipments related to customs handling. This impacted delivery timelines and made it difficult for us to provide the clarity you rightfully expected while we worked to resolve the situation. We completely understand how frustrating that must have been.
Your order has now been cancelled and fully refunded, and we sincerely apologise for the inconvenience caused.
We truly hope we’ll have the opportunity to give you a much better experience in the future.
Warm regards,
Team Flattered
Resposta da Flattered
Hej Ellen,
Tack snälla för din fina recension! Du är varmt välkommen tillbaka.
Hälsningar,
Flattered
I love fringe and Flattered!!
Absolutely love my fringe boots from Flattered. The fringe is bold, moves beautifully, and instantly elevates any outfit. The suede is soft, the fit is comfortable, and they feel luxurious. Stylish, well made, and easy to wear all day. I love fringe, I love my boots, I love Flattered!!
13 de janeiro de 2026
Resposta da Flattered
Dear Jezreel,
Thank you so much for sharing your experience. We’re so happy you love your fringe boots!
Have a great day,
Flattered
It dident suit so I returned it
19 de janeiro de 2026
Resposta da Flattered
Dear Maura,
Thank you for sharing your experience. We’re sorry to hear the item wasn’t quite the right fit for you, but we hope the return process was smooth and straightforward. If there’s anything we can assist you with in the future, our team is always happy to help.
Have a great day,
Flattered
Really really love them
Really really love them - I’ve been looking for basic loafers for some time, but have found that many look clumsy. These are soft, elegant and slim (and also fit great on wide feet) thank you for making them :-)
19 de janeiro de 2026
Resposta da Flattered
Dear Sidsel,
Thank you for your kind words. We’re delighted to hear that you appreciate the design and fit, and that they met your expectations. We hope you continue to enjoy them.
Have a wonderful day,
Flattered
Bad Quality, Lovely Design
The gold coloured clip came off just after using the bag a couple of times - now I’ll need to see if it can be repaired. The bag looks so good though, only if I could continue using it with no issues.
26 de janeiro de 2026
Resposta da Flattered
Dear Dugyu,
Thank you for taking the time to share your experience. We are truly sorry to hear that the gold ornament detached after only a few uses. This is certainly not the level of quality we strive to deliver.
We are pleased to hear that you love the design, and having the ornament reattached by a cobbler should be straightforward. We will of course cover the cost of the repair so you can continue enjoying your bag as intended.
Please keep an eye on your inbox. You will receive an email from us shortly with the next steps.
Wishing you a lovely day,
Flattered
Alma Suede Brown Boot
First order came in fitting quite large , as this boot is made large I usually take a 41 had to return to get a size 40.
No hassle free pre-paid return very rapid replies from Flattered.So I ordered the size 40 and I am happy with the result as its very good quality. I ordered it in the black as well and am waiting for that to be delivered. Highly recommend.
7 de janeiro de 2026
Resposta da Flattered
Dear Ano,
Thank you so much for your positive review.
We’re really happy to hear that the return and exchange process was smooth and that our team could help you quickly. Most importantly, we’re glad to hear you’re happy with the fit and the quality of your boots. We hope you’ll love the black pair just as much once it arrives.
Thank you for recommending us and for choosing Flattered.
Best regards,
Flattered
Great service.
Purchased the Hedda Grande handbag on the web store, but was unfortunately disappointed with the quality, as the leather fabric was a bit thinner and less sturdy than I had expected, and I decided to return it. The process of returning and getting the refund went smoothly (exept a delay with the mail delivery), and customer service was very helpful when I contacted them. So to sum up: 3 stars for the product, 5 stars for customer service!
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Flattered
Dear Sije,
Thank you for taking the time to share your experience. We’re sorry to hear that the Hedda Grande didn’t quite meet your expectations in terms of leather quality, but we’re really glad the return process went smoothly and that our customer service team could help you along the way. Your feedback is truly appreciated and will be shared with our product team.
Thank you again for shopping with us, and we hope to welcome you back in the future.
Kind regards,
Flattered
Resposta da Flattered
Hej,
Tack snälla för din fina recension! Du är varmt välkommen tillbaka.
Hälsningar,
Flattered
Mycket fin kvalitet på mitt bälde…
Mycket fin kvalitet på mitt bälde precis som jag tänkte
12 de janeiro de 2026
Resposta da Flattered
Hej,
Tack snälla för din fina recension! Du är varmt välkommen tillbaka.
Hälsningar,
Flattered
IRY the best !
Hello,
Due to a problem on FedEx’s side, the shoes I bought during the Black Friday sale in November did not reach me, and the issue was only resolved a few days ago, in the last week of January. Throughout this time, if it weren’t for IRY from customer service, I probably would never shop at the Flattered store again. Thanks to her professionalism and, most importantly, the genuine care she showed and her excellent communication skills, she gave me confidence that the issue would be resolved and made me wait patiently without complaining for nearly two months.
As someone who truly believes in the power of words, I witnessed how beautifully IRY uses her words and how effectively she communicates. I believe the Flattered brand is very lucky to have IRY as one of its employees.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Flattered
Hi Meike,
Thank you so much for taking the time to leave such a lovely review about Iry. We’ll be sure to pass along your kind words to her — we’re truly grateful to have her on our team.
We’re very sorry to hear about the issues with FedEx and the unusually long delivery time you experienced.. We do hope, however, that you’re now able to fully enjoy our products.
Thank you again for sharing your feedback, and please don’t hesitate to reach out if we can assist you with anything further.
Warm regards,
Flattered
Excellent European brand
I have been buying from Flattered for over two years now. The products are of excellent quality and the customer service is quick and very helpful. I am looking forward to purchasing their products again.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Flattered
Dear Dagmar,
Thank you so much for taking the time to leave us such a kind review. We’re truly happy to hear that you’re a loyal customer and that you’re pleased with both the quality of our products and our service.
Have a great rest of your day.
Kind regards,
Flattered
Superfin väska av hög kvalitet
Fin service, superfin väska med hög kvalitet på sömnad, läder och detaljer. Så himla nöjd med min fina väska!
5 de janeiro de 2026
Resposta da Flattered
Hej Anette,
Tack snälla för din fina recension, så roligt att höra. Varmt välkommen tillbaka när som helst.
Hälsningar,
Flattered
Jättefina skor i fantastiskt läder👍😊
Jättefina skor i fantastiskt läder👍😊
Passade utmärkt på mina fötter.
Bara bra 👍 det är inte Johnny Stamming!
5 de janeiro de 2026
Resposta da Flattered
Hej Johnny,
Tack snälla för din fina recension. Så roligt att höra att skorna passade perfekt och att du uppskattar lädret. Varmt välkommen tillbaka när som helst.
Flattered
Resposta da Flattered
Hej Sigrid,
Tack snälla för din fina recension! Du är varmt välkommen tillbaka.
Hälsningar,
Flattered
Resposta da Flattered
Hej,
Tack snälla för din fina recension! Du är varmt välkommen tillbaka.
Hälsningar,
Flattered
Att man seröst bemötte mitt meddelande
Att man seröst bemötte mitt meddelande. Mvh Isabell Vilhelmsen
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Flattered
Hej Isabell,
Tack snälla för ditt fina omdöme. Vi är glada att höra att du kände dig seriöst bemött och att vi kunde hjälpa dig.
Vänliga hälsningar,
Flattered
A follow up to my return, I received follow up from the company and full refund. Validated the lack of response and delay and apologized. Once again, beautiful products.
Great quality items but extremely poor customer service. I ordered a beautiful pair of shoes from the Black Friday sale and they were a little too small. I did send them back and they have been received but I have not been contacted about the refund process since December 10. I have emailed numerous times to try to get help with no response. I do hope there’s some follow up on this. They have beautiful products, but I am a bit discouraged about this process.
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Flattered
Dear Louise,
Thank you for taking the time to share your feedback, and we’re truly sorry for the frustration this situation caused.
We would like to confirm that your return was handled and your refund was fully processed on January 7th, and that we sent you an email at that time with the confirmation.
I can also see that my colleague replied to your follow-up email earlier today, and that we’ve been in touch with you on Instagram as well. It’s possible that our previous emails may have ended up in your spam or junk folder, which is of course unfortunate.
We trust that everything is now resolved, but if anything is still unclear and you haven’t received our emails, we recommend continuing the conversation via Instagram direct messages so we can assist you as quickly as possible.
Thank you again for your patience and for your kind words about our products — we truly appreciate it.
Best regards,
Flattered
Väskan var precis som jag trodde färgen…
Väskan var precis som jag trodde färgen mörkbrun
23 de dezembro de 2025
Resposta da Flattered
Hej Siv,
Tack snälla för din fina recension!
Hälsningar,
Flattered
Resposta da Flattered
Hej Ann,
Tack snälla för din fina recension! Du är varmt välkommen tillbaka.
Hälsningar,
Flattered
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