Flattered Avaliações 

997
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Fin väska i bra kvalitet Facket på insidan är dock väldigt grunt så man får inte plats med plånbok och telefon. Spännet för att stänga till väskan är också placerad så om du ska stänga facket så lä... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received great service from Flattered right from ordering the to receiving it in a few days without any dramas. The bag was packaged well and was received in perfect condition. The clut... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought the Xena leather boots, which are absolutely beautiful! Unfortunately, there was a slight issue with one of the boots, to which the customer service team (Iry) helped resolve efficiently!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered Freja Leather Black shoes for my trip to Portugal. I absolutely love the shoes and the quality feels amazing. The first order had a little bit of a production fault though but when I wrote t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Sapatos
  2. também em
  3. Loja de Acessórios de Moda
  4. Loja de Bolsas
  5. Loja de Cintos
  6. Loja de Malas e Bolsas

Sobre Flattered

Escrito pela empresa

SHOP HERE

About Us

The Flattered ethos embraces Scandinavian quality, tradition, and philosophy with the essence of minimalism and craftsmanship. Meticulously designed and unwavering in quality, we create a new realm of luxury for the conscious individual, where form and function unite. Guided by minimalism, we craft enduring products that echo the Scandinavian tradition of timelessness and contribute to reshaping consumption habits.

Committed to being a responsible, evolving brand, we ignite positive change in ourindustry. Our dedication to enduring products honours craftsmanship and embraces environmentally conscious materials and processes.

The name Flattered stems from our initial 2013 collection of indoor slippers. Designed in Stockholm and crafted in Italy, Portugal, and Spain, every Flattered creation is an ode to quality, tradition, and timeless artisanship.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

997 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(997)

261 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Dylanloafers

Köpte Dylanloafers. Första paret blev det retur på pga sulan höll inte måttet. Fick ett ersättningspar omgående och utan problem. Mycket trevligt och fint bemötande från Flattered. Rekommenderar starkt. Kommer handla här igen.

10 de março de 2026
Avaliação não solicitada
logotipo da Flattered

Resposta da Flattered

Hej Suzanna

Tack snälla för din fina recension. Vi är glada att höra att allt löste sig smidigt och att du är nöjd med dina Dylanloafers.

Hoppas du får mycket glädje av dem och varmt välkommen tillbaka till oss.

Flattered

Avaliado com 5 de um total de 5 estrelas

Shoes

Fast delivery, product as described.

24 de fevereiro de 2026
logotipo da Flattered

Resposta da Flattered

Dear Anna,

Thank you so much for your positive review.
We look forward to welcoming you back again in the future.

Have a great day,
Flattered

Avaliado com 5 de um total de 5 estrelas

Gorgeous design and quality.

Gorgeous design and quality.
Timeless and wear on repeat pieces.
The shoes are very comfortable.

6 de fevereiro de 2026
logotipo da Flattered

Resposta da Flattered

Dear Sonja,

Thank you so much for your positive review.

We are happy to hear that you love our design and appreciate the comfort.

We look forward to welcoming you back again.

Have a great day,
Flattered

Avaliado com 1 de um total de 5 estrelas

Dreadful delivery and returns service

I ordered the item on Feb 9 but it did not arrive until Feb 25. I spent hours constantly chasing the delivery only to get conflicting replies, and the main problem appeared to be it was held in customs. When the item arrived it was a very different shade of brown when compared with the image on the website, so I returned it immediately (Feb 26). I now have the same delays with the return - the item is held at customs awaiting paperwork from Flattered. For a week I have been asking Flattered to send the returns paperwork to DHL, but nothing has happened (and took 3 days to even reply to my first enquiry). It is now a month since I paid for this item and I am no closer to my refund. Absolutely awful - and I am not confident the £337.50 I paid will ever be refunded.

9 de março de 2026
Avaliação não solicitada
logotipo da Flattered

Resposta da Flattered

Dear Dale,

Thank you for taking the time to share your experience. We are truly sorry for the delays and frustration this order and return have caused you.

Your refund has now been processed, and you should see the amount returned to your account shortly. We completely understand how disappointing this experience has been.

We experienced an unusually high volume of customer service inquiries, which unfortunately affected response times and handling. This is not the level of service we aim to provide, and we sincerely regret that your experience with Flattered did not reflect how we normally operate.

We truly appreciate your patience throughout this process and are very sorry that this situation caused such inconvenience.

Kind regards,
Flattered

Avaliado com 5 de um total de 5 estrelas

Mkt nöjd!

Fina skor och snabb leverans. Bra paketering.

16 de fevereiro de 2026
logotipo da Flattered

Resposta da Flattered

Hej!

Tack så mycket för din fina recension. Vi är så glada att höra att du är nöjd!

Vänliga hälsningar,
Flattered

Avaliado com 5 de um total de 5 estrelas

Delivery was very quick

Delivery was very quick - received in 2 days - all the way to Canada! Love the shoes - hope you keep this style a very long time.

18 de fevereiro de 2026
logotipo da Flattered

Resposta da Flattered

Dear Shelly,

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your support and are so happy to hear that you’re enjoying your shoes.

Warm regards,
Flattered

Avaliado com 5 de um total de 5 estrelas

jättefina boots

jättefina boots, enkelt att beställa och snabb leverans, storlekarna stämmer. fantastisk kvalitet.

10 de fevereiro de 2026
logotipo da Flattered

Resposta da Flattered

Hej Carina,

Tack så mycket för din fina recension. Vi är så glada att höra att du är nöjd med både bootsen, passformen och leveransen. Hoppas du kommer att trivas med dem länge.

Vänliga hälsningar,
Flattered

Avaliado com 5 de um total de 5 estrelas

Customer Service

I bought a pair of Alma boots and I love them. So comfy and stylish, works for every occasion. I had som problems with them after a few wears but thanks to Flattereds amazing team at Customer Service that problem could easily and nicely be solved. Flattered is a company who cares about their customers and also for the environment. I will definitely return for another pair of shoes when I am in need of one. A big thank you to Flattereds customer service team for their help and their kind treatment!

3 de março de 2026
Avaliação não solicitada
logotipo da Flattered

Resposta da Flattered

Dear Stina,

Thank you so much for your kind review. We are really happy to hear that you love your Alma boots and that they have become a pair you can wear for so many occasions.

We are also very glad that our customer care team could help resolve the issue quickly and smoothly.

Thank you again for taking the time to share your experience. We look forward to welcoming you back.

Have a great day,
Flattered

Avaliado com 5 de um total de 5 estrelas

The craftsmanship and quality of the…

The craftsmanship and quality of the leather of Flattered blows me away. I purchased the Kayla tote in black, and I couldn’t be happier with the luxurious leather I received. You cannot only see the quality of the leather, but feel and smell it! The bag awakens all the senses, especially for those who are understand and appreciate the luxury of a beautiful handbag. Thank you flattered!

29 de dezembro de 2025
logotipo da Flattered

Resposta da Flattered

Dear Andrea,

Thank you so much for your kind words and for taking the time to share your experience. We are truly happy to hear how much you appreciate the craftsmanship and quality. We hope to welcome you back again in the future.

Warm regards,
Team Flattered

Avaliado com 5 de um total de 5 estrelas

Perfekta skor

Perfekta skor. Snabb leverans.

6 de fevereiro de 2026
logotipo da Flattered

Resposta da Flattered

Hej Anna Carin,

Tack snälla för din fina recension, så roligt att höra. Varmt välkommen tillbaka när som helst.

Hälsningar,
Flattered

Avaliado com 5 de um total de 5 estrelas

Kvalitet och perfekt passform

Har beställt vid flera tillfällen och är supernöjd med kvaliteten på det jag fått. Ett extra plus är att tillverkning sker i Europa, Portugal och Spanien. Har storlek 41 och det har passat oavsett om det är kängor eller skor.

2 de fevereiro de 2026
logotipo da Flattered

Resposta da Flattered

Hej Lena,

Tack snälla för din fina recension, så roligt att höra. Varmt välkommen tillbaka när som helst.

Hälsningar,
Flattered

Avaliado com 5 de um total de 5 estrelas

Skor och väska

Bra kvalitet och sköna bra passform på skor och fin väska!

30 de janeiro de 2026
logotipo da Flattered

Resposta da Flattered

Dear Linnea,

Thank you so much for your kind words. We are so happy to hear that you are pleased with both the shoes and the bag, and that the fit feels just right.

We truly appreciate you taking the time to share your experience with us.

Have a great day,
Flattered

Avaliado com 2 de um total de 5 estrelas

Hade högre förväntningar

Jättefina skor men storleken stämde inte med storlekstabellen (de var mindre i verkligheten). Långsam kundservice. Långsam återkoppling på att returen mottagits. Förväntade mig mer med tanke på att jag trodde det var ett premiummärke.

2 de fevereiro de 2026
logotipo da Flattered

Resposta da Flattered

Dear Susanne,

Thank you for taking the time to share your experience with us. We are truly sorry to hear that we did not live up to your expectations.

Finding the right fit is essential, so it is disappointing to hear that the sizing did not correspond with the size chart in your case. Your feedback is incredibly valuable, and we will review this carefully together with our team to see how we can improve our guidance.

We are also very sorry for the slower response times you experienced. That is not the level of service we aim to provide, and we fully understand your frustration.

Please know that we are reviewing your case internally to ensure we learn from this and continue to improve.

We truly appreciate your honest feedback and hope we will have the opportunity to welcome you back for a much better experience in the future.

Kind regards,
Flattered

Avaliado com 2 de um total de 5 estrelas

I owned the Alma boots a few years ago

I owned the Alma boots a few years ago, and they were absolutely my favourite. Because of that, I preordered the Assia boots in January and was really looking forward to this new style. Unfortunately, the quality doesn’t match my previous experience. The zipper supplier seems to have changed, the zipper is thinner and quite difficult to pull up. I wish I had ordered another pair of Alma boots instead.

5 de fevereiro de 2026
logotipo da Flattered

Resposta da Flattered

Hi,

Thank you for sharing your feedback and for being a returning customer. It truly means a lot to us that your Alma boots were such a favourite.

We are sorry to hear that the Assia boots did not live up to your previous experience. Your feedback is important. We would like to share that we have updated our zippers to YKK zippers, which are widely known and trusted for their quality and durability.

They can feel slightly different in construction and movement compared to previous versions. We are grateful that you brought this to our attention, and we will pass your feedback on to our production team to look into this matter more closely.

If there is anything we can assist you with, or if you would like us to take a closer look at your pair, please do not hesitate to reach out to us at support@flattered.com. We are always here to help.

Kind regards,
Flattered

Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Service

The Customer Service at Flattered is outstanding - one of the most positive experiences I’ve had to date. Thank you Iry and Lara!
The quality of the shoes is also fabulous. I would not hesitate to order from Flattered again. Thank you!

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Flattered

Resposta da Flattered

Dear Relika,

Thank you so much for your kind words. It truly means a lot to us.
We love to hear that you had such a positive experience with our Customer Service team. Iry and Lara will be especially happy to read your message.

We are also so pleased that you love the quality of your shoes. Thank you for choosing Flattered and for taking the time to share your experience. We look forward to welcoming you back again soon.

Have a great day,
Flattered

Avaliado com 5 de um total de 5 estrelas

Gorgeous boots

Gorgeous boots, amazing quality and great value for price. So happy and will continue to shop this brand. Website is really clear about sizing guides etc.

28 de janeiro de 2026
logotipo da Flattered

Resposta da Flattered

Dear Kristen,

Thank you so much for your lovely review.

We are happy to hear that you love your boots and that you found the quality and fit just right. It also means a lot to know that our sizing guide made your experience even easier.

We look forward to welcoming you back again soon.

Kind regards,
Flattered

Avaliado com 5 de um total de 5 estrelas

Jeg er rigtige glad for min sko

Jeg er rigtige glad for min sko, god service med hensyn til afsending også når der er ene var skulle returnes. De har været behjælpelig.

26 de janeiro de 2026
logotipo da Flattered

Resposta da Flattered

Hej Nazila,

Tack snälla för din fina recension! Du är varmt välkommen tillbaka.

Hälsningar,
Flattered

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