Fin väska i bra kvalitet Facket på insidan är dock väldigt grunt så man får inte plats med plånbok och telefon. Spännet för att stänga till väskan är också placerad så om du ska stänga facket så lä... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Received great service from Flattered right from ordering the to receiving it in a few days without any dramas. The bag was packaged well and was received in perfect condition. The clut... Ver mais
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I bought the Xena leather boots, which are absolutely beautiful! Unfortunately, there was a slight issue with one of the boots, to which the customer service team (Iry) helped resolve efficiently!
A empresa respondeu
I ordered Freja Leather Black shoes for my trip to Portugal. I absolutely love the shoes and the quality feels amazing. The first order had a little bit of a production fault though but when I wrote t... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Sapatos
- também em
- Loja de Acessórios de Moda
- Loja de Bolsas
- Loja de Cintos
- Loja de Malas e Bolsas
Sobre Flattered
Escrito pela empresa
SHOP HERE
About Us
The Flattered ethos embraces Scandinavian quality, tradition, and philosophy with the essence of minimalism and craftsmanship. Meticulously designed and unwavering in quality, we create a new realm of luxury for the conscious individual, where form and function unite. Guided by minimalism, we craft enduring products that echo the Scandinavian tradition of timelessness and contribute to reshaping consumption habits.
Committed to being a responsible, evolving brand, we ignite positive change in ourindustry. Our dedication to enduring products honours craftsmanship and embraces environmentally conscious materials and processes.
The name Flattered stems from our initial 2013 collection of indoor slippers. Designed in Stockholm and crafted in Italy, Portugal, and Spain, every Flattered creation is an ode to quality, tradition, and timeless artisanship.
Informações de contato
Mäster Samuelsgatan 11, 11144, Stockholm, Suécia
- support@flattered.com
- flattered.com
4,2
Muito Bom
997 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The shoes are beautiful and well-made…
The shoes are beautiful and well-made but unfortunately very uncomfortable.
11 de março de 2026
Resposta da Flattered
Dear Karolina,
Thank you for your kind words, we’re delighted to hear you appreciate the design.
We’re truly sorry to hear they didn’t feel comfortable. As a slip-in style, the fit can vary depending on the foot. Should you wish, we would be more than happy to offer guidance on fit and wear, please feel free to reach out to us at support@flattered.com.
Warm regards,
Flattered
High price, poor quality
“You’re not just purchasing a leather good but investing in a legacy, a story, and a lifelong companion.” – says Flattered on their website. If I were them, I would also add at the end: “If you are lucky enough to not purchase one of our defective pairs of boots”.
I paid £265 for a pair of Flattered’s Alma boots, and they only survived one season before failing me catastrophically during a casual walk on a flat London pavement in dry weather. One of my boots almost completely detached from its sole. I later learnt from Flattered themselves that there is a manufacturing defect with their boots.
I will not buy anything from them again and I suggest you think twice before wasting 300 euro on a product that may fall apart on any given moment and let you down when you least expect it.
25 de janeiro de 2026
Avaliação não solicitada
Resposta da Flattered
Dear Lana,
Thank you for taking the time to share your experience. We’re truly sorry to hear about what happened with your Alma boots. This is not the experience we want anyone to have with our products.
As we’ve been in contact with you directly, we’ve already addressed this specific case, but we understand how disappointing this must have felt. Please know that we take feedback like yours very seriously and continuously work to improve both our products and quality control.
Kind regards,
Flattered
Fine sko og hurtig levering 👍
12 de março de 2026
Resposta da Flattered
Hej Christina
Tack så mycket för din fina recension. Vad kul att höra att du är nöjd!
Vänliga hälsningar,
Flattered
Resposta da Flattered
Dear Giovanna,
We sincerely apologise for the extended delay with your order. We typically dispatch within 48 hours, and this experience is not representative of our usual standards.
We’re also sorry to hear that the fit of the Ninni did not meet your expectations. We truly value your feedback, while noting that this style has been well received by many of our clients.
We hope we may have the opportunity to provide you with a better experience in the future and we're sorry that we fell short this time around.
If you need any further assistance you can reach out to Support@flattered.com. We're here to help!
Warm regards,
Flattered
Sent boots back and 30 days later still…
Sent boots back and 30 days later still chasing a refund!
9 de fevereiro de 2026
Resposta da Flattered
Dear Catherine,
Thank you for your message. We truly regret the frustration caused while waiting for your refund.
I can confirm that the refund has now been processed, and my colleague has also reached out to you by email with the details.
Should you have any further questions or need any assistance, please don’t hesitate to get in touch. We are always here to help.
Kind regards,
Flattered
Fantastiskt fina boots
Fantastiskt fina boots! Skön kvalitet, snygg färg. Toppen helt enkelt 🥰
2 de março de 2026
Resposta da Flattered
Hej Pia!
Tack så mycket för din fina recension. Vad kul att höra att du är nöjd!
Vänliga hälsningar,
Flattered
Kvaliteten er upåklagelig, MEN
Kvaliteten er upåklagelig, men fargegjengivelsen er hel feil på bildene, dessverre. Hanna bag i fargen creme er mer skittenbeige. Cajsa loafers i fargen cognac er veldig lys, som en vasket cognac. Cajsa loafers er svært smale i lesten, og vil ikke passe en normal voksen fot.
I tillegg brukte pakken svært lang tid i posten (16 dager). Pakker herfra har tidligere vært levert mye raskere.
2 de março de 2026
Resposta da Flattered
Dear Marit,
Thank you for your feedback, we truly appreciate you taking the time to share your experience.
Regarding the Cajsa loafers, you are absolutely right, this style is designed with a slimmer, more narrow fit. For a more standard fit, we would recommend styles such as Dylan or Sara, which tend to suit a wider range of foot shapes.
We’re very sorry to hear about the delivery time. This is not typical, as we usually dispatch orders within 48 hours, and transit times are normally much shorter. We completely understand your frustration and apologise for the delay.
Thank you also for highlighting the colour differences. We will make sure to share your feedback with our production team to review how the colours are represented in our images.
We truly appreciate your input and hope we can provide you with a better experience next time.
Have a great day,
Flattered
Resposta da Flattered
Hej Rakel,
Tack så mycket för din fina recension. Vad kul att höra att du är nöjd!
Vänliga hälsningar,
Flattered
Resposta da Flattered
Hej Pia,
Tack så mycket för din fina recension. Vad kul att höra att du är nöjd!
Vänliga hälsningar,
Flattered
Great product, disappointing delivery service
I would have given a 5 star rating as I love the loafers I received. They are lovely, in every way- the quality, fit and comfort. I would love to order another pair in a different colour. However, I have sadly been put off ordering again as I have since received an expensive customs bill from FedEx (I’m UK Based), and it has still not been sorted. The customer care team have been helpful, reassuring and responsive but as the issue is taking up my time (and most likely more money), I would be hesitant about ordering again sadly.
9 de março de 2026
Avaliação não solicitada
Resposta da Flattered
Dear Hannah,
Thank you so much for your thoughtful review, it truly means a lot to hear how much you love your loafers.
We’re very sorry for the experience with the customs charge. We completely understand how frustrating and time-consuming that must feel, especially when it takes away from what should be a smooth experience.
As mentioned in our conversation, we’re actively looking into this together with FedEx to get it resolved.
Your trust means a lot to us, and we really hope we can welcome you back again once this has been resolved properly.
Warm regards,
Team Flattered
Firstly I truly love every flattered…
Firstly I truly love every flattered product I have received the quality of the leather and the craftsmanship is by far the best. I recently purchased the blaise ballet flats in the red which I thought I would love the shoes were amazing however I decided the color maybe wasn't for me so I wanted to send them back and exchange for the dark brown, which I did. I then had an issue with the return of the red ones and somehow DHL lost the package and I of course was not provided the receipt at drop off location I used. I have been working with Iry in their customer service who was extremely diligent and kept in touch daily until resolved. Their customer service is by far the best I have ever experienced and they truly care about the customers. I cannot recommend their products enough everything has been absolutely top quality!
18 de março de 2026
Avaliação não solicitada
Resposta da Flattered
Dear Kim,
hank you so much for your kind words, this truly means a lot to us.
We’re so happy to hear how much you’ve loved your Flattered pieces, and especially that the quality and craftsmanship have stood out. It also means a great deal to hear about your experience with our customer care team. We’ll be sure to pass your kind words along to Iry.
We’re sorry again for the trouble with the return, but very glad we could stay close to you throughout and help get it resolved.
Thank you for taking the time to share this, and for recommending us.
Have a wonderful weekend,
Flattered
Not recommended
I ordered a pair of loafers and they are uncomfortable, the sole is very hard. I returned them right away and emailed flattered several times with no reply. Luckily I noticed they have a chat and someone replied there and processed my refund. However i was shocked the return is not free! They deducted money from my refund. Definitely dont recommend neither the shoes or the brand, aweful experience.
18 de março de 2026
Avaliação não solicitada
Resposta da Flattered
Hi,
We’re sorry to hear that the loafers did not meet your expectations.
We always respond to all customer enquiries as promptly as possible. Unfortunately, we are unable to identify your case based on this review alone as no details have been provided. Should you wish for us to look into your experience more closely, we would be happy to assist you further via the chat.
Regarding return fees, This contribution helps cover the key costs of processing a return, such as receiving, inspecting, repackaging, and restocking the item, along with the associated logistics.
For certain regions, the fee is higher because shipping, customs, and handling expenses are significantly greater.. You can read more about this in our FAQ's: https://flattered.com/pages/faq?tab=2
We’re pleased that your refund has been completed.
Kind regards,
Flattered
it was delay for almost a month without…
it was delay for almost a month without proper compensation.
23 de fevereiro de 2026
Resposta da Flattered
Dear Mia,
Thank you for your feedback. We’re truly sorry to hear about your experience.
Your order was shipped on February 23rd, and while delays/missing shipments with the carrier are unfortunately outside of our control, we fully understand how frustrating this situation is.
We can see that you are already in contact with our support team, and please rest assured that we are committed to resolving this for you as smoothly as possible.
We truly appreciate your patience and will make sure to find the best possible solution together.
Kind regards,
Flattered
Toppenkvalité på skorna
Toppenkvalité på skorna, dessutom stämde storleken med beskrivningen på hemsidan!
2 de março de 2026
Resposta da Flattered
Hej Anna,
Tack så mycket för din fina recension. Vad kul att höra att du är nöjd!
Vänliga hälsningar,
Flattered
Lika bekväma som bra material kvalitet
Lika bekväma som bra material kvalitet
TACK !
24 de fevereiro de 2026
Resposta da Flattered
Hej Eva-Karin!
Tack så mycket för din fina recension. Vad kul att höra att du är nöjd!
Vänliga hälsningar,
Flattered
Bra beskrivning och underlag för att…
Bra beskrivning och underlag för att mäta fot/välja storlek. Skorna passade perfekt!
Snabb leverans.
2 de março de 2026
Resposta da Flattered
Hej Maria,
Tack snälla för din fina recension. Vi uppdaterade nyligen vår storleksguide, så det känns extra roligt att höra att den hjälpte dig
Vänliga Häsingar,
Flattered
A beautiful bag and very good quality…
A beautiful bag and very good quality leather. I would highly recommend.
2 de março de 2026
Resposta da Flattered
Dear Sonja,
Thank you so much for your positive review. We are happy to hear that you love your new bag,
We look forward to welcoming you back again.
Have a great day,
Flattered
Best customer support ever
Best customer support ever. My order had a slight delay due to warehouse change but Iry from customer support reached out to me. I got my order safe and sound and I couldn’t be more happy with my shoes. Great quality, timeless design.
Thank you again for the best experience
3 de março de 2026
Avaliação não solicitada
Resposta da Flattered
Dear Anca,
Thank you so much for your kinds words and leaving us a 5 star review. We are happy to hear that you are so satisfied and we will be sure to pass along your message to Iry!
Have a great day,
Flattered
Tyvärr har kvaliten försämrats…
Tyvärr har kvaliten försämrats betydligt de sista åren. Väldigt tråkig utveckling på ett företag som säger sig satsa på kvalitet och hållbarhet.
16 de setembro de 2025
Resposta da Flattered
Hej Ida,
Tack för att du delar din feedback. Vi är såklart ledsna att höra att du upplever en försämring i kvalitet, då kvalitet och hantverk alltid är centrala värden för oss.
I ditt specifika ärende granskade vi reklamationen noggrant. De veck som uppstått i lädret bedömdes vara naturliga bruksspår. Läder är ett naturmaterial som förändras över tid och kan utveckla veck beroende på användning, vilket tyvärr inte räknas som ett produktionsfel enligt vår reklamationspolicy.
Vi förstår samtidigt att det kan kännas frustrerande när ett par skor inte motsvarar ens förväntningar.
Vänliga hälsningar,
Flattered
Extremely late delivery
Bought a pair of loafers three weeks ago, and they still havent arrived, although they are in stock.
25 de fevereiro de 2026
Resposta da Flattered
Dear Alexandra,
We’re very sorry to hear about the delay with your order.
I have reached out to our warehouse to ask why this has not yet been dispatched and we will make sure to send this as soon as possible.
We truly apologise for the inconvenience regarding the delay.
Kind regards.
Flattered
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