Flic Avaliações 

301
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hier vor allem für Webhooks genutzt, in Verbindung mit Home Assistant. Sehr zuverlässige Ausführung der Befehle. Gute Verarbeitungsqualität und auch die Reichweite vom Bluetooth ist prima. Prima du... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I bought two flic buttons from the company to add to the one I bought from another source. I use them to turn pages on my iPad with the for score app. I notice there is a slight delay after the flic i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was pleasantly suprised by the speed and ability of flic support to help me. The "flic hub LR" still has a micro usb port, which broke on my hub. I dreaded a replacement, but suppport answered my... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Set up was fine, but not as easy as most modern IoT devices these days. More disappointing is how regularly the system stopped working. We used these for activating lights and music, so learning the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Lan house
  2. Empresa de Eletrônicos
  3. Fabricante de Eletrônicos
  4. Loja de Eletrônicos

Sobre Flic

Escrito pela empresa

Simplify Your Everyday Life with Smart Buttons

Flic is the ultimate smart controller solution, designed to simplify your everyday routines and put you in control of your environment with just a twist or a push. Say goodbye to juggling multiple apps or struggling with complex voice commands—Flic allows you to create custom shortcuts for your favorite actions, all through intuitive controllers. Flic

Explore Our Products

  • Flic Button: A compact, easy-to-use button that lets you control lights, music, and more with a single press.
  • Flic Twist: A versatile controller that adds a twist action for even more ways to interact with your smart home devices.
  • Flic Duo: The best of both worlds, Flic Duo combines the functionality of the original Flic Button and Flic Twist with new enhancements. This dual-button remote supports motion control, fall detection, and intuitive interaction, making it perfect for both simple and advanced use.
SHOP FLIC

Why Choose Flic?

Simplify Everyday Tasks

Streamline countless actions at home, at work, or even on the go. Whether it’s adjusting the lights, playing your favorite playlist, sending a quick message, or managing all your smart home devices, Flic puts everything you need right at your fingertips.

Endless Possibilities

Compatible with a wide range of smart home systems, such as Matter, Apple HomeKit, Alexa, Philips Hue, and IFTTT, Flic is a versatile addition to any space, making it easy to integrate into your existing setup.

Compact and Portable Design

Flic’s sleek and wireless design allows you to place these controllers wherever you need them—on the wall, in your car, on your desk, or even in your pocket. With Bluetooth connectivity, each controller seamlessly interacts with your devices, providing convenient control from any room or location.

Long-Lasting Reliability

With a durable build and long-lasting battery life, Flic is designed to keep up with your busy lifestyle, ensuring you have reliable access to shortcuts whenever needed.

Get Started with Flic Today!

With Flic, your smart home becomes even smarter, and your day-to-day life becomes more streamlined, giving you more time for the things you love.

DISCOVER FLIC

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

301 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(301)

65 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

After some issues with Fedex

After some issues with Fedex, Flic were awesome. They even refunded my purchase then reinvoiced when it finally arrived. Most grateful.

6 de janeiro de 2026
Avaliação não solicitada
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Resposta da Flic

Thank you for working with us to get this resolved. Your patience and understanding in this situation allowed us time to resolve this with FedEx. Thank you for the review and rating. Highly appreciated!

Avaliado com 5 de um total de 5 estrelas

Those Flic buttons are working very…

Those Flic buttons are working very well. They are sturdy and the integration is really good. Not perfect, but really good. For instance, I wish they were directly compatible with Govee, a really important brand in automation, but it can work via Alexa.

They are pricy though and I wouldn't advise to buy from their website as you WILL have to pay duty if imported in the UK and it's expensive. Buy from Amazon directly if they are available.

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Hi Thierry, Thank you for leaving us your review and feedback. We're happy to hear that you appreciate our product and its functionality.

For Govee lights that are Matter-Certified, they can be connected to work with our devices via any of our Flic Hubs.

Avaliado com 1 de um total de 5 estrelas

A $2,000 Lesson in Digital OwnershipI…

A $2,000 Lesson in Digital OwnershipI run an AI marketing agency. I understand technology. I read documentation. I follow setup procedures. And I just spent three months trying to regain access to 21 Flic smart home devices that have been rendered completely useless by a single design flaw: your account is permanently married to an email address with no divorce option.My original email was tied to a domain for a business that no longer exists. Standard stuff in the entrepreneurial world. Here's what isn't standard: a company designing a hardware ecosystem where you literally cannot change your login credentials.Factory resets? Completed on all devices.
App reinstalls? Multiple times across multiple devices.
Cache clearing? Every variation possible.
Customer support? Automated AI chatbot hell with no human escalation path.The Flic Hub reconnects to a ghost account the moment it powers on. The app auto-populates an email address I can't access. The Amazon Alexa skill can't link because the email doesn't exist. And Flic's support system has apparently decided this is a philosophical problem rather than a technical one.21 devices. Hundreds of hours of setup and troubleshooting. Thousands of dollars. All bricked by an account system designed with zero consideration for the basic reality that email addresses change.To anyone considering Flic: ask yourself if you're confident you'll have the same email address for the next decade. Because if not, you're not buying smart home devices—you're renting them until your email provider changes, your business closes, or life simply happens.This isn't about the technology failing. It's about a company building planned obsolescence into their account architecture and then hiding behind AI chatbots when customers discover the trap.#SmartHome #ProductDesign #CustomerService #TechFail

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

This is not true. We do have a solution to this and we as humans did reply to your request with an answer on how to solve it. You can log out and create a new account and add the hub once again or you can change email using this link: https://api.flic.io/friends/settings

You are also more than welcome to reach out to us again and we are happy to help you. Just send us an email to support@flic.io with your details and we will guide you and help you out.

Avaliado com 5 de um total de 5 estrelas

Uzoma from Flic was excellent

I had an issue that needed sorting quickly and Uzoma from Flic was excellent. Clear communication, fast responses, and genuinely helpful throughout — no scripted answers, just proper support. The issue was resolved efficiently and with care, which is rare these days. Credit where it’s due: Uzoma represents Flic extremely well.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Happy to hear you appreciate the support you received from us. Glad we could be of assistance and we appreciate your patience in allowing us resolve the issue with you.

Avaliado com 1 de um total de 5 estrelas

Bought these for 150-200 they do…

Bought these for 150-200 they do nothing ? Philips already has controllers so why spend so much energy on that ? HUbspace has no integration .. I reached out to customer service twice and got no reply so they will take your money for items that have no support

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Our support team normally responds to all customer inquiries. Can you provide us with your order details or the email address used to send in your inquiry to support. We'd like to see your exact issue and provide you the required assistance.

Avaliado com 4 de um total de 5 estrelas

Shame about the delivery

Product fantastic - delivery (Fedex) not good at all.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

We apologise for the way this was delivered by FedEx. It is quite challenging to deal with such situations and we hope to share our disappointments with them on this as well.

Avaliado com 5 de um total de 5 estrelas

Great support and they stand behind their product

Great service and very helpful and responsive support. Have used Flic for years and only just now an issue they seem keen to help with still. Excellent device and even better to see they clearly stand behind it.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Glad we could be of assistance and thank you for leaving us your positive review. We greatly appreciate your kind words, patronage, and support.

Avaliado com 1 de um total de 5 estrelas

Horrible customer care experience

Horrible customer care experience. I bought the new Duo bundle and several other items. Their listing for the Duo clearly stated "item will ship in December". I made use of the discounted preorder price and went ahead and placed my order. I immediately after placing my order contacted their customer service and told them that I'm expecting all of the purchased items to ship some time in December (per their website) as I will be outside the country in November. They replied in the affirmative. A couple of days later they ship everything! The back and forth with customer service made things even worse. Instead of owning up to their mistake, they doubled down and took us down a semantics rabbit hole. If a guy says "hey I'm not in the country in November please ship my stuff in December", if that phrase is confusing to you then I don't know what to say. Several emails analyzing my words like it's my fault. I really did not appreciate the tone and manner they handled this. I was an early supporter of their stuff. I bought several hubs and literally close to a hundred flic buttons and twists. I did not expect this level of horrendous customer care experience.

13 de novembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Hi Rayan, sorry to hear about your feelings in this matter. It's correct that we did estimate that the units was going to be shipped in December but instead it was shipped out a bit earlier (late november) by our warehouse. Most customers would enjoy getting their orders earlier but in your case we understand that was not the case so we are sorry for this. We apologize for the misunderstanding with our customer support as well. Pleased to see that the order got delivered to you in the end at least.

Avaliado com 5 de um total de 5 estrelas

Love their products as well as their…

Love their products as well as their service when things go wrong.
Have worked with Flic for Years - and have just had a thing go wrong… for the first time.
This was handled just as great as you could hope for

19 de novembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Hey Jesper! Thanks for leaving us this review and we appreciate your support all through the years. Glad you appreciate our product and service, and we're happy to be of assistance as well.

Avaliado com 5 de um total de 5 estrelas

Great/Fast customer service

Great/Fast customer service. I’m a musician (tuba player) who relies on my Flic to turn pages on my iPad. So much easier than using a pedal. I had trouble replacing the battery. I reached out and got back a reply with an alternate method for accessing the battery, along with a step-by-step video. Thank you Flic!

12 de novembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

We're glad to hear that you appreciate the support and assistance you received with your buttons. Thank you for sharing your experience and your use case. All the best!

Avaliado com 5 de um total de 5 estrelas

Excellent and very quick response from…

Excellent and very quick response from the Support team - Uzoma in this case.

12 de novembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Hey John, Thanks for leaving a review and we appreciate your patience in allowing us provide you with the needed response and assistance.

Avaliado com 4 de um total de 5 estrelas

company use

We use the buttons in our retail stores to call for assistance from the back office by using the Alexa integration. It has been working great for about a year, when all hubs stopped working. The support was great though and removing and re-adding the Alexa skill fixed the issue.

10 de novembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Thanks for sharing your experience with our products and we're happy that you appreciate the support you received from us as well.

Avaliado com 5 de um total de 5 estrelas

Very fast and reliable

Very fast and erlischt delivery of excellence Fords.

5 de novembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Thank you for the review and we're glad to hear you appreciate the fast delivery. We hope you enjoy our product!

Avaliado com 5 de um total de 5 estrelas

The buttons are of amazing quality

The buttons are of amazing quality, I have the first series, the second series as well as Flic twist. I only had an issue once but that was resolved within a few days. I can only vouch for their products and for their amazing team!

3 de novembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Hey Karl! Thanks for the vote of confidence and we truly appreciate your continued support over the years.

Avaliado com 5 de um total de 5 estrelas

Can finally control my Sonos volume

Finally finally - after a lot of failed products - I have a physical knob for Sonos. Thank you!

27 de outubro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Glad you found Flic and we're happy to have you onboard our Flic community. Wishing you the very best with our devices!

Avaliado com 5 de um total de 5 estrelas

I dealt with Uzoma

I dealt with Uzoma, a Flic representative who is very personable and kind too. I solved my issue with Uzoma's help. Thanks!

15 de outubro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Hi David! Thank you for the review and rating and we are super pleased that you appreciate our assistance in resolving your issue. Wishing you all the very best using the Flic products.

Avaliado com 5 de um total de 5 estrelas

Enfin le bouton que je cherchais depuis…

Enfin le bouton que je cherchais depuis des années. Remplace les interrupteurs radio, commande toute domotique , 1 seul techno pour tout faire et techno bien faite maitrisée et récente. et la qualité de fabrication. et j'adore le marketing comme les annonces façon BD.

11 de setembro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Hi Laurent. Glad to hear that you love our button and that you appreciate the effort we put into making such a unique and versatile product.

We also appreciate you leaving us a review and we thank you for your support!

Avaliado com 5 de um total de 5 estrelas

Great button with tons of possibilities and good support

We purchased 5 Flic buttons for use with timing rowing events from Flic. We had some initial questions setting up the buttons which were quickly resolved by support and even a more custom request for our specific use case (have a unique Bluetooth name per button) was quickly addressed and fixed. Great support, we can really recommend these buttons to anyone.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Flic

Resposta da Flic

Thanks for the review and we appreciate your patience in allowing us resolve and assist with your case. Thank you for your patronage and support as well!

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