The sales team was so helpful. They sent me in real life pictures of the flooring I wanted. This helped on massively on the selection process. Great communication from the team overall.
A empresa respondeu
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Veja o que dizem as avaliações
Excellent customer service were able to locate my flooring in their branch in Ireland and ship over to Manchester. We’re able to supply my flooring within 7 days which meant there would be no delay... Ver mais
A empresa respondeu
Spent thousands on flooring for the whole house two years ago, extended the kitchen this year and needed 3sqm of the same flooring. Spent £400 and the flooring is completely different. Lesser quality... Ver mais
A empresa respondeu
Fantastic!! After being messed around by a large flooring store & being told I’d have to wait 8 weeks for delivery I approached this company. Brilliant, delivered within 48 hours of my order & great f... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Leading UK supplier of laminate, engineered and solid wood flooring. Floor Monster sources, creates and perfects design and delivers at low prices. Shop now.
Informações de contato
11 Scott's Road, PA2 7AN, Paisley, Reino Unido
- floormonster.co.uk
4,1
Muito Bom
301 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Flooring is brilliant
19 de outubro de 2023
Resposta da Floor Monster
That's super to hear Gillian, great feedback!
Resposta da Floor Monster
Thank you Ian for your feedback much appreciated!
Requested sample came really quickly…
Requested sample came really quickly and this is the one so will ask builder to work out my needs and order
16 de outubro de 2023
Resposta da Floor Monster
Thank you Rosie for your feedback and if your builder needs any assistance please do not hesitate to let us know!
I'm very happy with the service.
I'm very happy with the service. I ordered 3 times in the last 6 months from them, every time they spoke to me in a helpful manner and the delivery was always on time.
22 de setembro de 2023
Resposta da Floor Monster
Hi Dumitru many thanks for your great feedback we really appreciate it and as always if we can help in any way please do not hesitate to get in touch
Resposta da Floor Monster
Great to hear and if you need any further assistance making your flooring choice please do not hesitate to let us know
Solid Wood Flooring
A good size sample of solid wood flooring was posted to be promptly.
9 de setembro de 2023
Resposta da Floor Monster
Great to hear Tracey and if you need any assistance with placing an order or more information on our products please do not hesitate to get in touch
Excellent customer service were able to…
Excellent customer service were able to locate my flooring in their branch in Ireland and ship over to Manchester. We’re able to supply my flooring within 7 days which meant there would be no delay to my house renovation project. Kept me updated and informed of the delivery dates. Would thoroughly recommend Floor Monster and will be using their services for the remainder of my project.
Thanks Dr Saleema Kauser
11 de setembro de 2023
Resposta da Floor Monster
Thank you Parmijit for your great feedback much appreciated and we will look forward to helping you with any other projects in the future
Easy and helpful
4 de setembro de 2023
Resposta da Floor Monster
Thank you Steve for your feedback, if you need any further assistance please do not hesitate to get in touch
Very quick response for a sample I…
Very quick response for a sample I requested .
2 de setembro de 2023
Resposta da Floor Monster
Thanks you Sharon for your review glad the sample arrived promptly and if you need any further assistance with making a purchase or have any queries relating to the Stairs please do not hesitate to get in touch
Resposta da Floor Monster
Thank you Mia we appreciate your great feedback and we hope the steps and flooring are looking well
Very impressed with the quality of the…
Very impressed with the quality of the oak laminate, the texture and the colour tone is so perfect for me!
23 de agosto de 2023
Resposta da Floor Monster
Thank you Aida for your feedback, please let us know if you need any further assistance with your purchase
Never received the samples ordered
Never received the samples ordered. Telephone line a premium number. Don't necessarily want to spend lot of money waiting for someone to follow up on the order placed.
17 de agosto de 2023
Resposta da Floor Monster
Hi Nimesh thanks for your feedback. I have looked at the order and the samples are still at your local sorting office, as per the email sent with the tracking number you can check on the Royal Mail website so hopefully they will arrive shortly if not let us know and we can send again. Feel free to contact us on our office number directly too 0141 887 5968 thanks
Sample arrived quicker than expected.
13 de agosto de 2023
Resposta da Floor Monster
Great to here Watson and if you need any additional help with your flooring requirements please do not hesitate to let us know
Prompt delivery and contact by email…
Prompt delivery and contact by email very good , lovely floor
17 de agosto de 2023
Resposta da Floor Monster
Thank you for your kind feedback and great to hear the floor is looking well down!
Floor came on time
Floor came on time. Have not had it laid yet but it looks good.
1 de agosto de 2023
Resposta da Floor Monster
Great to hear Dee and if you need anything further please do not hesitate to get in touch
Disappointed that one of the boxes was…
Disappointed that one of the boxes was rip open all the way down one side and some of the lengths were damaged on the edge and the tags were broken off. I didn’t think until after I had taken them off the pallet that I should have taken a photo. So warning to others take a photo of proof of damage.
24 de julho de 2023
Resposta da Floor Monster
Hi Mave
Thanks for your feedback, sorry to hear of any damage caused in transit to the order. All we would ask is for you to email the images to us so we could flag with the haulage company to either send replacement or refund the damage. Unfortunately as you had not contacted us we were not aware of any damage to the consignment but of course happy to help you so please just get in touch
Very good excellent service fast and…
Very good excellent service fast and efficient
23 de julho de 2023
Resposta da Floor Monster
Great to hear Robert we really appreciate the feedback
I ordered a sample
Good communication after sample not received, l can now sort where error occurred.
15 de julho de 2023
Resposta da Floor Monster
Hi Graham, thanks for your feedback, as per our email the Royal Mail tracking shows the sample as been sent on 17th July and delivered on the 19th July. If this is not correct or you need another sample issued please let us know by replying to the email we have sent with your tracking details thank you
Definitely buy again
Definitely buy again, very prompt replies and no hassle delivery.
18 de julho de 2023
Resposta da Floor Monster
Great to hear Angela thank you so much for your feedback and we hope the flooring is looking well down
Sample delivered promptly
10 de julho de 2023
Resposta da Floor Monster
Great to hear Terence, please let us know if you need any further assistance with choosing a floor
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