FlyErbil Avaliações 112

The fight was deleted two times and the cabin crew was so rude to the peoples and they was not answering. The people is the worst flight I ever seen. I hope trust pilot do something for us about it

Eine schlimmere Fluggesellschaft gibt es gar nicht. Nicht Einmal Pegasus und Ryanair sind so schlimm. Komische Regelungen bei mehreren Buchungen und die Definition und fehlendem Respekt vor Pünktlichkeit.

Never again with FlyAirbill! Today is 27.07.2025 The staff member at the check-in counter, in hannover a man Surani, was extremely disrespectful. We were harassed over just 800 grams of excess baggage per suitcase. There were five of us, and we had to remove a total of 4 kilos from our luggage – this was pure harassment. I would never recommend this airline!

Nie wieder mit FlyAirbill! Der Mitarbeiter am Check-in-Schalter,hannover ein Surani, war extrem respektlos. Wir wurden wegen nur 800 Gramm Übergepäck pro Koffer schikaniert. Wir waren zu fünft und mussten insgesamt 4 Kilo aus unserem Gepäck entfernen – das war reine Schikane. Diese Fluggesellschaft ist absolut nicht zu empfehlen!

لن أسافر مع شركة فلاي إيربيل مرة أخرى! كان الموظف عند مكتب تسجيل الدخول (سوراني) غير محترم للغاية. قاموا بمضايقتنا بسبب 800 غرام فقط زيادة في كل حقيبة. كنا خمسة أشخاص واضطررنا لإخراج 4 كيلوغرامات من أمتعتنا – كان ذلك مضايقة واضحة. لا أنصح بهذه شركة الطيران أبداً!

Ez ê careke din bi FlyAirbill re nexwazim here! Karûbarê li ser konturolê, ku Suranî bû, gelek bêhûrmet bû. Ji bo 800 gram zêdeya her çantê, me bi zorê asteng kir. Em pênc kes bûn û diviyê ku tevahî 4 kilo ji berhemên xwe derxînin – ev tenê astengkirin bû. Ez vê kompanîya balafirê hiç pêşniyar nakim!

I have booked a ticket from this air will airline I suppose to fly 1740 they've been told me the fly will be delayed for hours after four hours they say they're gonna fly into our time and after that they say they're gonna fly another two and a half hour time nobody know half any idea how long will it take to flight please please I will ask anybody who live around the Europe do not fly with the fly air bills or do not fly to airbil as well thank you

FLYERBIL -bør lukkes ned. Servicen er meget dårlig. Det går alt for langsomt, og der mangler personale til bagageindcheckning. Jeg har aldrig oplevet noget lignende hos et andet flyselskab.

Absolute Worst Airline Experience! AVOID [Fly Erbil
] AT ALL COSTS.

This was, without a doubt, the worst travel experience I have ever had. I'm writing this review to warn others so they don't have to go through the same headache and disrespect that I did.

Constant Delays: Our flights were consistently and significantly delayed with zero proper communication or explanation from the staff. They have no respect for their passengers' time.
Non-Existent Customer Service: When we tried to contact them for information or to file a complaint, it was impossible. They do not answer their phones or reply to emails. Their customer service is completely non-existent.
Refusal to Refund: After all the delays and issues, we requested a refund, which they have still not processed. They make promises but fail to deliver, essentially stealing our money.
In short, this company has zero respect for its customers, their time, or their money. Please, save yourself the stress and financial loss by choosing any other airline. Do not use Fly erbil

Erbil Airline Review

Unfortunately, my experience with this airline was far from positive. The flight did not depart on time, which caused a lot of frustration. The cabin environment was worn and unhygienic – the plane was dirty, including the seats and toilets, which did not feel safe or fresh.

The food served was of low quality and was also cold. It was perceived as substandard and below all criticism. There was also no clear difference between VIP and economy class – both the comfort and service were equally lacking. The seats were very uncomfortable and hard, which made the flight even more tiring.

The staff were perceived as unengaged and lacking a service mindset – something that is fundamental in an industry where customer service is key. It felt like you were not seen or well taken care of.

The aircraft was a much older model, reportedly from the 70s. It is worrying that some countries do not approve these aircraft because they do not meet current safety requirements and standards.

The only positive thing I can mention is that the pilots gave a professional impression and seemed competent.

Unfortunately, I cannot recommend this airline. After this trip, I will not choose them again. For a much better experience, I recommend companies like Qatar Airways or Pegasus, where both comfort and service are of a much higher standard.

Don't book tickets from their official website.
You can't change your ticket anymore. You have to send someone in Erbil to make them change the ticket.
65$ is also the price of directly changing a flight.

I am writing to express my deep dissatisfaction with my recent experience flying with Fly Erbil.

The condition of the aircraft was poor and did not meet the expected standards of comfort or safety. Additionally, the quality of customer service was extremely disappointing — staff were unhelpful, and there was a general lack of communication and support throughout the journey.

Moreover, the flight was significantly delayed, causing major disruptions to my travel plans. The number of unexpected stops, particularly in Bulgaria, was excessive and not clearly communicated in advance, further adding to the inconvenience.

I kindly request that you investigate this matter and take appropriate steps to improve your services. Passengers deserve reliable flights, transparent itineraries, and respectful customer care.

I travelled with fly Erbil few days ago back to Kurdistan and back to London, it was amazing, the staff was sweet, they served us lovely warm food, provided us with water at the start and tea. All the bad reviews are LIES!!! Do not trust them, they are hating because they are against Kurdistan.

Very bad service, bad timming, bad meet, always dont start att given tim,information in the airplain is in kurdish language.

recently flew with Fly Erbil from Düsseldorf to Erbil and was thoroughly impressed with the service. The check-in process was efficient, and the staff were courteous and helpful throughout. The flight departed and arrived on time, making for a stress-free journey. The cabin was clean and comfortable, and the crew ensured all passengers were well taken care of. I appreciated the complimentary snacks and beverages provided during the flight. Overall, Fly Erbil delivered a pleasant and reliable travel experience. I would definitely choose them again for future trips.

Helaki zoor xrapa amn yakam jara gashte lagal bkam hamu shtakanm ba xrapi hatawa 3arabanay mndalakam shka buu talafonman lo office krd zoor be rez bun hech qarabuyakesh nya xraptren helaa naxoshtren gasht buu

Better to pay another airline and fly with either Greek airline, Qatar even Pegasus than fly erbil. Worst airline ever not worth the money better to pay little extra with another airline .

De er altid forsinket
De har også dårlig mad

Immer Verspätung

I still have not been on this plane i will go july to Kurdistan all of these FAKE rumours better be fake and I would like to have a safe landing in erbilll soo all you turks and othere better stop lying i will test this airline out my self 😬

my second time to fly with flyerbil it is the worst service and so disrespectful to their customers. an elderly man had lost his hearing aids under his seats and asked several times if they could help find them but still yelled at the man and they were generally bitter towards everyone and if you asked for something they came after an hour. NEVER AGAIN fly with this airline