Fond Travels Avaliações 256

Kyra was excellent in her customer service and making a stressful situation very easy. She was extremely patient and made sure that all the information was correct. She deserves a promotion, thank you.

Sage White was very helpful today (28 August 2025). She was very patient while cancelling my flight!

He was helpful

Mrs Sage White was very helpful and polite.

Very helpful in helping me with a stressful situation. For some reason Expedia canceled my fight.

Thank you so much to Sage White who assisted me in adding a wheelchair to my mom’s reservation. You made this very easy!

Maximus was very professional, understanding and responsive to our needs. He followed up multiple times to ensure the changes we requested were processed accurately and so that we knew what to expect. Very VERY happy with his service!

Jesse was very helpful in finding an alternate flight. He was awesome. Flight delay is sometimes unavoidable and not under anyone's control. However, people like Jesse make customers comfortable in the circumstances. 5 stars to KLM and Jesse.

Jesse

Super fantastic!!

Very patient with this elderly customer asked my age ang gave me senior discount added assistance since I am low vision wished me happy birthday twice KEEP JESSE WHATEVER YOU DO!!!!!

I received the customer service that I asked for and was able to get done in a reasonable amount of time , MS. Sage White was professional, and she explained every important detail! I can appreciate good customer service!

Jesse, the agent who helped me find flights, was patient, professional and knowledgeable. Jesse also helped me with my credit and he registered my pet into my flights. I am very grateful to Jesse.

Customer service.

Excellent service! Sage White is giving her customers absolutely excellent service! Just amazing! Thank you!
Marina Fundo.

Nowadays is rare and hard to have excellent customer service. Jesse is wonderful! He answered all my questions with utmost knowledge, patience and professionalism. He speaks slowly and clearly easy to understand for anyone English is his/her second language. He left me with first-rated impression of ITA. Jesse is an asset to your esteem Airline. Do recognize his invaluable service- the kind keeps bringing Customers in and back!

Sage White knows whats she talking about for I figured that I would be stuck with nothing but problems with my reservation. I had nothing but problems with the first reservation. This was a pleasant experience

Sage White was wonderful and very helpful.