Footstar Orthotics Avaliações 

18
O TrustScore é 2 de um total de 5

1,8

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Detalhes da empresa

  1. Serviço de Prótese
  2. Loja de Calçados
  3. Loja de sapatos ortopédicos

Informação fornecida por fontes externas variadas

At Footstar Orthotics, we have built our name on the ability to accurately engineer customized insoles for our customers’ needs. In modern medicine, podiatrists receive results by taking moldings of their patients’ feet,


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

18 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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1,8

Todas as avaliações

(18)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

AVOID AT ALL COSTS

AVOID AT ALL COSTS! This company says you need to return at your own cost to SWEDEN!! I've never heard of such nonsense. Garbage!

9 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Processing problem with my order email…

Processing problem with my UK based order email came through 4 days after I ordered them. Was a bit dubious as reviews from others weren’t great. My son and daughter both nee them asap due to pains they are experiencing.
Not great first impressions unfortunately.

4 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Got Lots of email spam and still no order

Ordered over a week ago. Today I had to download an app just to track my package ..(another app and more spam) to see 'Delivered 2 hours ago'. Who it was delivered to I have no clue, but it certainly wasn't me. I'd hoped for my package not multiple emails from the company with content unrelated to my order.
Not impressed.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Their 100 % guarantee is false…

Their 100 % guarantee is false advertising. They will not accept the return at all. Received the product and it didn’t work. 2 days after receiving, tried to initiate return and was told their US return warehouse was closed and they can’t accept returns.
Scam to advertise returns and refunds.

12 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No More Plantar Fasciitis!

I first went to Footstar because I was suffering from plantar fasciitis. I had never worn custom orthotics and the pair that Matt made for me seemed to correct the problem quickly. Great service and great product! Thank you!

15 de junho de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

UPDATE: Matt from Footstar immediately called to rectify my issues. He was very informative and responsive to my needs. I will try to break them in and see what happens. Thanks Matt!

Well, when I received the mold, it was so wide that it wouldn't fit in any of my shoes without it sticking out!

Granted I have wide feet, however there's a piece that literally makes my orthotics 4 INCHES across!, At $250 I thought it would be WAAAY better and worth it.

19 de julho de 2023
Avaliação não solicitada
logotipo da Footstar Orthotics

Resposta da Footstar Orthotics

Hi Al, First off, I'd like to sincerely apologize that you weren't happy with your orthotics. Our team takes pride in our work and all of our orthotics come with our guarantee along with unlimited adjustments, alterations or remakes. Please feel free to call me at 1-800-318-0007 and I'd be more than happy to walk you through some options to make sure you're happy with your purchase. Thank you and I look forward to hearing from you.

Avaliado com 5 de um total de 5 estrelas

The website was very easy to maneuver…

The website was very easy to maneuver and the foam molds to make the foot impressions came very quickly within two days. Easy to understand photographs in the directions make it easy to understand how to complete the foot molds and how to return the molds.

29 de junho de 2020
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

you asked for feedback prematurely.

so far so good. Asking to rate the website seems disengenuous as that is only a small part of my customer experience. I am concerned that my feedback is premature and that people may use this to purchase when I DON'T KNOW IF I LIKE THE FOOTBEDS YET!

10 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great investment! My foot pain is gone

I have very flat feet and mild arthritis in my toes. After paying $400 for custom orthotics from my doctor that didn't work I decided to give Footstar a shot. I'm glad I did! The aches and pains in my toes and knees are gone. Now I can hike as often as I want with no issues.

9 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Matt was right - pain gone - sanity restored

Matt was right. Foot pain gone in two weeks with my custom orthotics. I was able to cancel that foot doctor appointment. I've needed custom shores/orthotics since childhood and know what they feel like when they are well done. These are the best I have had since I was 10. I've spent thousands of dollars on horrible orthotics, expensive shoes and historically was very unhappy with them. When Matt told me he would work with me to make adjustments as needed and that it was not a one-fit-and-done thing, I felt huge relief and took the dive. Nothing is more frustrating than spending good money on orthotics and having your feet feel worse.
At 62, with lots of structural issues and enough metal in me to start my own scrap yard, I'm really quite tickled that I can walk 6 miles a day again and just end up with tired feet at the end of the day. No more stabbing pains in my heels, achilles tendon, or tortured knees. Seriously, this saved my sanity. I thought I was going to have to give up walking.

8 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Right from the beginning

Right from the beginning, I found Matt and Matt Jr extremely helpful in fitting for orthotics as well as shoes. Without any complaints, I've had many good years in their orthotics and excellent follow-up.
I would certainly recommend Footstar services from Arciuolo in Milford, CT. I have been getting shoes there from 1991 when I lived in Milford. I now drive over an hour for both shoes and orthotics from Arciuolo.

8 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Footstar Orthotics simply gave me back pain free walking every day!

Footstar Orthotics simply gave me back my quality of life. I was in constant pain and unable to walk any distance, which severely limited most any activity. Cortisone injections, heel pads and drug store inserts gave me no relief. A friend of mine mentioned Footstar and I immediately made an appointment with Matt for a very detailed fitting analysis. When I picked up my new orthotics I was absolutely amazed at the instant improvement, so I purchased a second pair so I would have a spare. I am now able to walk every morning for 3 miles without any pain or discomfort. Footstar gave me back my life and I now enjoy pain free walking every day.
THANK YOU FOOTSTAR
S. Skip Borden

8 de julho de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My package has not arrived

My package has not arrived. Please advise on the status of the package or refund.

7 de maio de 2019
Avaliação não solicitada
logotipo da Footstar Orthotics

Resposta da Footstar Orthotics

Hi Meghan! So according to the tracking info on your order, it looks like UPS attempted to deliver your foam impression kit on April 16th. I'm unsure about the reason why they were unable to deliver it. I sincerely apologize for the inconvenience and we will be sending out a new kit overnight to you this afternoon. Thank you so much for your patience and we'll have you in your new custom orthotics very soon!

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