Lovely people that genuinely love what they do and care. Set up snd install of hearing aids was fun and relaxing never rushed snd the product so far is great. Couldn't be happier.
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Veja o que dizem as avaliações
Vivian Tran was absolutely incredible. After a number of hearing aid companies and countless sets of aids. A decent outcome I was never able to achieve. Through Vivian and Freedom Hea... Ver mais
Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately w... Ver mais
A empresa respondeu
It was easy to book an appointment . The apportment was on time. The test procedure was explained in plain english. The results were explained with the good and a very slight high pitch loss , t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Informações de contato
Level 3, 4 Railway Parade, 2134, Burwood, Austrália
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Freedom Hearing
Hi Ross,
Thank you for your feedback. Great to hear our team made a positive impression!
We hope to see you again soon.
Warm regards,
Salena
The Freedom Hearing Team
Thanks Bill.
Bill was great with setting up and explaining how use and take care of my hearing aids.
7 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Justin,
Thanks so much for your feedback! We’re really glad to hear the setup process went smoothly.
We look forward to seeing you again soon 😊
Kind regards,
Salena
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Wyatt,
Thank you for your kind feedback! We’re glad you had a pleasant experience with our team.
Kind regards,
Salena
The Freedom Hearing Team
great service nothing to much trouble…
great service nothing to much trouble for them answered all my ?
13 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Stuart,
We truly appreciate your kind comments. It’s great to hear our team was happy to help with everything and took the time to answer all your questions.
Thank you for sharing your experience with us.
Kind regards,
Orlando
The Freedom Hearing Team
First ever hearing test
First ever hearing test but I had no issues and generally felt comfortable through the whole process. It was no surprise to me that I had some loss of hearing after fifteen years in a warehouse office.
12 de fevereiro de 2026
Resposta da Freedom Hearing
Hi David,
Thank you for sharing your experience with us.
We’re so pleased to hear that your first hearing test was a comfortable one and that you felt at ease throughout the entire process.
We’re glad we could support you and provide clarity around your results.
Kind regards,
Orlando
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Loris,
Thank you for your lovely feedback. We’re so pleased to hear the clinician was both efficient and friendly during your visit.
We truly appreciate you taking the time to share your experience.
Kind regards,
Orlando
The Freedom Hearing Team
Really friendly staff and very helpful…
Really friendly staff and very helpful though out the process
13 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Christopher ,
Thank you for your kind feedback. We’re so pleased to hear our team was really friendly and helpful throughout the entire process.
Kind regards,
Orlando
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Kym,
Thank you so much for your kind words
Kind regards,
Orlando
The Freedom Hearing Team
A day at ear specialises client service,explaining what there going to do,Michelle was caring explaining how things work and made me feel comfortable relaxed engaging in conversation professional
My first visit, Michelle first explained what was required, when about her job in a very professional manner. Was very patient, caring,and a beautiful happy personality a real people person
12 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Kenneth,
We truly appreciate your lovely feedback. It’s great to hear that Michelle explained everything clearly and approached your first visit with professionalism and genuine care.
We appreciate you taking the time to share your kind words.
Kind regards,
Orlando
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Raj,
Thank you for your wonderful feedback. We’re so pleased to hear you received great service and that Vivian Tran was exceptional.
We’ll be sure to pass on your kind words.
Kind regards,
Orlando
The Freedom Hearing Team
I found the experience at Freedom…
I found the experience at Freedom Hearing very satisfying and felt at ease. Was treated with respect and any questions I asked was answered promptly.
12 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Peter,
Thank you for your lovely feedback. We’re so pleased to hear you found your experience enjoyable and that you felt at ease during your visit.
Thank you for sharing your experience.
Kind regards,
Orlando
The Freedom Hearing Team
Good comcumactio n a d easy explain…
Good comcumactio n a d easy explain knowledge thanks
11 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Paul,
Thank you for your kind feedback. We're glad to hear you had a positive experience with our team.
Kind regards,
Orlando
The Freedom Hearing Team
I went in to have moulds of my ear…
I went in to have moulds of my ear canals taken Vicki was really nice to deal with and professional while not waisting time. The only issue I have was the three cancelled appointments that I had booked previously. For each appointment I had previously made, I had also made appointments with my GP for an ear wax flush. For each of those, I’d been preparing for a few days prior with wax softener. So I’d had to prepare for appointments that I’d booked, then had to cancel those bookings. Each time I was cancelled, the caller was very apologetic and understanding of my frustrations. Overall, I’m still very happy with everyone who has looked after me through this process all the same.
11 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Anthony,
Thank you so much for taking the time to share your detailed feedback.
We’re very pleased to hear that Vicki was professional, efficient and lovely to deal with when taking your ear moulds. At the same time, we sincerely apologise for the inconvenience caused by the previous appointment cancellations.
We’re grateful to hear that, despite the recurring appointment cancellation's, you felt well looked after and supported by our team.😊
Kind regards,
Orlando
The Freedom Hearing Team
staff excellent appointment was on time
11 de fevereiro de 2026
Resposta da Freedom Hearing
Hi James,
We truly appreciate your comments. We’re so pleased to hear you found our staff excellent and that your appointment ran right on time.
Kind regards,
Orlando
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Richard,
Thank you so much for your feedback!
Kind regards,
Orlando
The Freedom Hearing Team
Easy to find and get into the office
Easy to find and get into the office, the process was quick and simple and the chap was very helpful. No fuss no bother.
3 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Stuart,
Thank you for sharing your experience. We’re so pleased to hear the office was easy to find, the process was quick and simple, and that you found our clinician helpful.
Thank you for sharing your experience.
Kind regards,
Orlando
The Freedom Hearing Team
What?
Eugene is easily understood and explains in terms that are basic. I am very happy with the level of service.
3 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Frank,
We truly appreciate your kind comments. It’s great to know Eugene communicated in simple, clear terms and that you’re pleased with the service you received.
Kind regards,
Orlando
The Freedom Hearing Team
Great advice and genuinely cares
8 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Christopher,
Thank you for your kind words.
Kind regards,
Orlando
The Freedom Hearing Team
Friendly and proffessional service
6 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Michael,
Thank you so much for your feedback!
Kind regards,
Orlando
The Freedom Hearing Team
Maria was very attentive and explained…
Maria was very attentive and explained everything
5 de fevereiro de 2026
Resposta da Freedom Hearing
Hi Joseph,
Thank you for your kind feedback. We’re so pleased to hear Maria was attentive and took the time to explain everything clearly for you.
Kind regards,
Orlando
The Freedom Hearing Team
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