Freedom Hearing Avaliações 

4.756
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lovely people that genuinely love what they do and care. Set up snd install of hearing aids was fun and relaxing never rushed snd the product so far is great. Couldn't be happier.

Avaliado com 5 de um total de 5 estrelas

Vivian Tran was absolutely incredible. After a number of hearing aid companies and countless sets of aids. A decent outcome I was never able to achieve. Through Vivian and Freedom Hea... Ver mais

Avaliado com 5 de um total de 5 estrelas

Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was easy to book an appointment . The apportment was on time. The test procedure was explained in plain english. The results were explained with the good and a very slight high pitch loss , t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Audiologista
  2. Serviço de Conserto de Aparelhos Auditivos
  3. Loja de Aparelhos Auditivos

Escrito pela empresa

Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(4.756)

436 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Prompt and professional service.

I found that the hearing specialists have always been helpful and friendly to my needs with advice and follow-up service.

2 de março de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Geoffrey,

Thank you for your kind words! It’s great to hear our team has been helpful and friendly, and that you’ve been well supported throughout.

Kind regards,
Salena
The Freedom Hearing Team

Avaliado com 4 de um total de 5 estrelas

Doctor and receptionist are very good…

Doctor and receptionist are very good talk with me politely

26 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Shashi,

Thank you for your feedback. We are pleased to hear you had a positive experience with our team!

Warm regards,
Salena
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

Took time to explain clearly and…

Took time to explain clearly and concisely the use of the hearing aids

21 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Marilyn,

Thank you for your feedback! It’s great to hear everything was explained clearly and that you felt confident using your hearing aids.

Kind regards,
Salena
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

Help with my hearing loss

I found all the staff to be helpful and very knowledgeable about hearing loss and they helped me return to a normal hearing life I also learnt a few things myself on the way that I did not know and found it very interesting

26 de fevereiro de 2026
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Resposta da Freedom Hearing

Hi Steven,

Thank you so much for sharing your experience!

We’re so happy to hear that our staff were helpful throughout your journey, and that we were able to support you in improving your hearing and overall quality of life.

Kind regards,
Salena
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

They are on time explain what is…

They are on time explain what is happening and ask questions which helps with getting the settings right

24 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Walter,

Thanks so much for your kind feedback! We’re really glad our team took the time to explain everything clearly and help get your hearing aids set up just right.

Kind regards,
Salena
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

Recent visit to Freedom

On my recent visit to Freedom to rectify a problem I was really happy with the outcome and assistance received from Ben at Kingswood, Excellent result and good customer service.

23 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Peter,

Thanks so much for your feedback! We’re really glad our team was able to resolve the issue and that you had a positive experience.

Kind regards,
Salena
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

Good customer service and explained and…

Good customer service and explained and demonstrated the product well

17 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Paul,

Thank you for your lovely feedback! It’s great to hear our team provided clear explanations and demonstrations of your hearing aids.

Kind regards,
Salena
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

professional

A friendly lady who communicated well, made me feel great through the whole process of getting hearing aids

13 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Stuart,

Thanks so much for your kind feedback! We’re really glad to hear our team made you feel welcome and supported throughout the process.

We look forward to seeing you soon.

Kind regards,
Salena
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, Helpful, explained things well, and made sure my hearing aids worked properly for my needs.

14 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Rosemary,

Thank you for your lovely feedback. We’re so pleased to hear our team was friendly and helpful, and that your hearing aids are working well for your needs.

Kind regards,
Salena
The Freedom Hearing Team

Avaliado com 2 de um total de 5 estrelas

went in for work cover hearing test

went in for work cover hearing test. 1st test showed i had hearing damage from work environment.THEN i received a letter saying i would be receiving an amount which was in letter, for work cover hearing loss. then had to attend another hearing test and online interview with DR Fagon who must have been 85 years old. was then told no compensation. no contact from company of course ,just BLA BLA ! for online reply.

2 de dezembro de 2025
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Grahame,

Thank you for taking the time to share your feedback. We’re very sorry to hear about the confusion and frustration surrounding your hearing assessment and the outcome you described.

Please note that we have raised this matter with your legal representative, who has assured us they will contact you shortly to discuss it further.

Sincerely,
Salena
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

We found the experience easy and we…

We found the experience easy and we felt comfortable with the staff they all explained each process clearly , the appointments were all on time and the product was excellent, very easy to use and to clean , the hearing aids have made our life much more fulfilling , thankyou

19 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Kevin,

Thanks so much for your wonderful feedback! We’re really glad to hear the process was easy and that our team helped you feel comfortable throughout.

It’s great to know your hearing aids are making a positive difference and that you’re finding them easy to use and care for.

Kind regards,
Salena
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

1st time Hearing aid fitting.

Hearing aid fitting For the first time. Clinitian was warm & friendly in her approach. Made me feel at ease. Knowledge of product & how to use products was easy to understand & navigate.

19 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Edwin,

Thank you for your lovely feedback. We’re so pleased to hear your first hearing aid fitting was a positive experience and that our clinician made you feel at ease.

Kind regards,
Salena
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

On time polite and efficient

On time polite and efficient
Met my needs in a timely manner

20 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Martin,

Thank you for your feedback! We're happy to hear our team looked after you promptly and made the experience smooth and efficient.

Kind regards,
Orlando
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

Punctuality with appointment time…

Punctuality with appointment time professional and friendly in all other aspects

12 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Brett,

Thank you for your feedback! We're glad to hear your appointment ran on time and that our team made you feel welcome.

Kind regards,
Salena
The Freedom Hearing Team

Avaliado com 5 de um total de 5 estrelas

I had a honest conversation with the…

I had a honest conversation with the girls at freedom and got one back ,you can't ask for more than that

11 de fevereiro de 2026
logotipo da Freedom Hearing

Resposta da Freedom Hearing

Hi Roger,

Thank you for your lovely feedback. We’re happy to hear you had a helpful conversation with our team.

We truly appreciate you taking the time to share your experience.

Kind regards,
Salena
The Freedom Hearing Team

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