Aaron dealt with me. Was an absolute pleasure to speak with him. An efficient and professional service coupled with respect and politeness. Very helpful and spoke clearly and concise about the process... Ver mais
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Veja o que dizem as avaliações
⭐⭐⭐⭐⭐ I would like to say a huge thank you to Leah for providing such outstanding customer service. She was incredibly friendly, professional, and patient throughout the whole process. Leah... Ver mais
Terrible people.not going to stay with them next year money grabs. greedy people. They don't care about customers. £1234 in full one off payment got email this morning to say I have pay £355 extra for... Ver mais
Taken the policy out on line (not the best thing for me as im not very tec savvy) but the process was very simple. Phoned the next day and spoken with Kelly was a pleasure to speak with and helped me... Ver mais
Detalhes da empresa
Escrito pela empresa
Freeway UK Insurance Services Limited are taxi insurance specialists, offering high quality insurance products at competitive prices.
Informações de contato
Unit 4 Abbots Park, Monks Way, WA7 3GH, Preston Brook, Reino Unido
- 01928 520 520
- myservice@freewayinsurance.co.uk
- freewayinsurance.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful clear and precise with all…
Very helpful clear and precise with all my questions and quickly got recovery sorted
Freeway were the best quote I got
Freeway were the best quote I got, completed everything I had to do all by SMS.
I was dealing with Dan, he was great, with prompt responses to my questions.
All sorted in next to no time.
Daniel was extremely helpful guided me…
Daniel was extremely helpful guided me through everything with care and consideration
Knowledgeable agents
Great price for taxi insurance
Great price for taxi insurance, also dealt with query within minutes
Just got a stone chip on windscreen
Just got a stone chip on windscreen, phone freeway insurance, sorted in 10 mins waiting for engineer to get intouch, very fast and professional
The worst ever company
The worst ever company to deal with daylight rubbers made me cancel my cover because they dont cover the council am with but still charged me administration fees when its their fault not mine RUBBERS, stay away zero star cost me £200 for 3days RUBBERS
Making a claim
I sadly had to make a claim on my policy today and was a bit anxious as I have had no accidents in the last 30 years.
Jess at freeway was just wonderful and took me through it step by step in a very calming manner.
I couldn't fault the way she handled my claim so it's 5 stars from me.
I have been getting my taxi insurance…
I have been getting my taxi insurance from freeway insurance for a very long time.Very friendly and helpful customer advisor. Answered all my answers with patience. Very competitive prices and got £50 discount.Very happy with the service. Many thanks.
Anyone deciding to buy from Freeway…
Anyone deciding to buy from Freeway don't your 100% better off shopping elsewhere as you can see from the prices I've paid over the years they don't value loyal customers, prices kept rising year on year even without me making no claims and build over 9 years no claims bonuses , after they quoted me £1,759.20 in 2025 I decided to shop around and got much better cheaper Insurance costing £1,150 from riviera insurance that's over £600 cheaper, AVOID FREEWAY ROBBING THIEF'S
insurance £1,095 31,03,2022
insurance £1,169 31,03,2023
insurance £1,311 31,03,2024
Insurance renewal quoted on 7th march 2025 £1,759.20
Amazing customer service
Amazing customer service, excellent prices nothing better around
Excellent customer service
Excellent customer service
Very nice person, well.Spoken excellent service well done
Soft spoken very nice person Excellent service.
I’m am not very happy this year because…
I’m am not very happy this year because my insurance skyrocketed in price.
I have been with Freeway for a very long time and it always doubled in price but this time it was way too much.
They r very helpful and very qwik in…
They r very helpful and very qwik in dealing with your cover
Very helpful and genuine staff
Very helpful and genuine staff. Really helped with my situation.
Thank you.
One of unprofessional people also its…
One of unprofessional people also its like the scams I got quoted different in one day but when ready to pay it was £900 extra from original quote one profile and 3 different quote in 1 hour also they deleted the first link but they don’t have have their email for quotes not professional so not recommended also be careful you all
Had to change taxi insurance
Had to change taxi insurance. Everything about Freeway was 1st class. Dealt with quickly and efficiently
Good communications and the policy…
Good communications and the policy priced very, very competitively!
The thing I like about freeway is if you want something done asap and request it, they do it almost straight away. Unlike other businesses.
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