Aaron dealt with me. Was an absolute pleasure to speak with him. An efficient and professional service coupled with respect and politeness. Very helpful and spoke clearly and concise about the process... Ver mais
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Veja o que dizem as avaliações
⭐⭐⭐⭐⭐ I would like to say a huge thank you to Leah for providing such outstanding customer service. She was incredibly friendly, professional, and patient throughout the whole process. Leah... Ver mais
Terrible people.not going to stay with them next year money grabs. greedy people. They don't care about customers. £1234 in full one off payment got email this morning to say I have pay £355 extra for... Ver mais
Taken the policy out on line (not the best thing for me as im not very tec savvy) but the process was very simple. Phoned the next day and spoken with Kelly was a pleasure to speak with and helped me... Ver mais
Detalhes da empresa
Escrito pela empresa
Freeway UK Insurance Services Limited are taxi insurance specialists, offering high quality insurance products at competitive prices.
Informações de contato
Unit 4 Abbots Park, Monks Way, WA7 3GH, Preston Brook, Reino Unido
- 01928 520 520
- myservice@freewayinsurance.co.uk
- freewayinsurance.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have been with them for over 4 years…
I have been with them for over 4 years or so, not realizing they're cash cow, my policy was for due for renewal and I was sent ro renew before my due date, which was understandable, I did renew online before my policy runs, but then, I decided to cancel it, even though I still have my current policy still active, however, I was told that I would be charge for canceling the renewal, though I currently policy was still active. My conclusion, the company don't have hindsight, and lack of business ethics
Was lied to which i don't appreciate…
Was lied to which I don't appreciate was trying to save money and told by a freeway rep because i wanted to remove no claims' protection to save money was told i would lose 11 years no claims if it resulted in an accident have been told the truth elsewhere its 2 years guys so have gone there and also saved money
One of worst insurance provider I have…
One of worst insurance provider I have ever had! I added my private registration number to the same vehicle but I had to pay £106! Amazing! 🥲
Good Customer Service
Good Customer Service. Fair pricing.
I found freeway to be very competitive…
I found freeway to be very competitive with the renewal quote and also very helpful to speak too I haven't made a claim yet so I can't comment on that situation 😊
Competitive quote on renewal
Competitive quote on renewal
I’m very happy to freeway insurance…
I’m very happy to freeway insurance services because customers service is very good and understandable and helpful to solve the problems thanks
Competitive quote
Competitive quote. On line process straight forward and also able to speak to customer service with query on first try which was dealt with efficiently. Recommended.
Great service,very much appreciated
Great service,very much appreciated
I've recently had a really good…
I've recently had a really good experience with this company which I am really pleased with. I want to thank them because they were really helpful to me.
Lisa at freeway was very helpful on the…
Lisa at freeway was very helpful on the phone as an older taxi driver / made switching to my new tesla super efficient. This outfit are competitive and good i recommend highly. just don’t get rid of the phone assistants because they are very helpful.
I am with freeway insurance company…
I am with freeway insurance company since 2022. They always give me very good price. Customer service sakes personals are very good experienced and competent. I had an accident in 2022. Claim took litter longer but everything sorted. Happy with freeway insurance company
I have had no complaints with freeway
I have had no complaints with freeway, I would prefer the contact to speak but texts and emails are fine and if they need too we can ring them to give more info so am happy so far
Just renewed my insurance no problems.
Just renewed my insurance no problems.
One of the best insurance company in…
One of the best insurance company in the UK
I am very happy 😊
Customers service 5 star ⭐⭐⭐⭐⭐
I was in real trouble with my situation…
I was in real trouble with my situation but I went to freeway and spoke to brody what a guy sorted it all out for me would well recommend to anyone top fella helped my situation massively thanks so much.
Easy to get to talk to somebody quickly…
Easy to get to talk to somebody quickly very helpful and knowledgeable super service and the best thing my insurance had gone down not a lot but more than happy with that
Speaking to someone rather than doing…
Speaking to someone rather than doing business online, old fashioned but more trust when your spending lots of money
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