Freeway UK Insurance Services Limited Avaliações 

2.698
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Aaron dealt with me. Was an absolute pleasure to speak with him. An efficient and professional service coupled with respect and politeness. Very helpful and spoke clearly and concise about the process... Ver mais

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ I would like to say a huge thank you to Leah for providing such outstanding customer service. She was incredibly friendly, professional, and patient throughout the whole process. Leah... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible people.not going to stay with them next year money grabs. greedy people. They don't care about customers. £1234 in full one off payment got email this morning to say I have pay £355 extra for... Ver mais

Avaliado com 5 de um total de 5 estrelas

Taken the policy out on line (not the best thing for me as im not very tec savvy) but the process was very simple. Phoned the next day and spoken with Kelly was a pleasure to speak with and helped me... Ver mais

Detalhes da empresa

  1. Seguradora de Taxi
  2. Corretora de seguros
  3. Corretor de seguros
  4. Companhia de seguros

Escrito pela empresa

Freeway UK Insurance Services Limited are taxi insurance specialists, offering high quality insurance products at competitive prices.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(2.698)

23 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

Good customer service match and…

Good customer service match and reduced price based on other insurance setup call when I want.
I'm with them last 9 years

17 de julho de 2024
Avaliação não solicitada
logotipo da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited

We appreciate your continued loyalty and positive feedback. We're glad you've had a positive experience with our customer service, pricing, and the ability to easily reach us when you need to.

Avaliado com 1 de um total de 5 estrelas

Wasting your time

Made a quote online and didn’t receive a price but received a reference number. Used that to chat with them on whatsapp as you cannot call them. They said they cannot offer me insurance as I don’t meet criteria. Need to have 7 years of residence and 5 years of driving license. I do have these. On their website I cannot select 7 years of residency as they have option for between 5-9 years and 7 fits in this criteria. Their reply:
Them:
I have just checked now with our underwriters, unfortunately we aren't able to offer a taxi Quote this year due to you needed to have held your UK license for at least 7 years, as you have been a resident in the for 5 it woudnt have been possible
Me:
The options on your website doesn’t allow me to choose exactly 7 years of residence. You have instead the option between 5-9 years wich suits me and I choose this one
Them:
I have just checked now
we are still unable to offer a quote am sorry
Me:
The reason being?
Them:
you don't meet the criteria
Me:
Wich criteria I don’t meet ?
Them:
needing to be a resident in the UK
am sorry for any inconvenience
Me:
Wich I am for 7 years
I have just confirmed
Them:
yeah, i have checked with that, we cant offer a quote.
thanks for trying us today
Me:
This chat will go on trustpilot. Thanks for nothing and have a wonderful day

17 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The person I spoke to was really…

The person I spoke to was really helpful.
Great customer service.would recommend to friends and relatives.

16 de julho de 2024
Avaliação não solicitada
logotipo da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited

We're delighted to hear you had a positive experience with our team. We strive to provide exceptional customer service, and we're thrilled that you found our representative helpful. Thank you for your kind words and recommendation.

Avaliado com 5 de um total de 5 estrelas

Freeway is a fantastic company to use…

Freeway is a fantastic company to use for taxi insurance. Great staff and prices to boot

15 de julho de 2024
Avaliação não solicitada
logotipo da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited

Thank you for your kind words! We're thrilled to hear you've had a positive experience with our services. We appreciate your business and are committed to providing excellent customer service and competitive rates.

Avaliado com 5 de um total de 5 estrelas

Thanks freeway insurance company I am…

Thanks freeway insurance company I am with them 6 years they all ways give me great quotation thanks freeways team friendly staff thanks

15 de julho de 2024
Avaliação não solicitada
logotipo da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited

We appreciate your kind words and loyalty. It's wonderful to hear that you've had a positive experience with our team for the past six years. We strive to provide excellent service and appreciate your recognition of our friendly staff.

Avaliado com 5 de um total de 5 estrelas

George

Friendly staf,fast and efficient.

15 de julho de 2024
Avaliação não solicitada
logotipo da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited

We appreciate your kind words about our staff and service. We strive to provide a positive experience for all our customers.

Avaliado com 5 de um total de 5 estrelas

Very easy to deal with straight forward…

Very easy to deal with straight forward and answered all my questions quickly would definitely recommend to all taxi drivers

6 de julho de 2024
Avaliação não solicitada
logotipo da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited

We appreciate your kind words and are thrilled to hear you found our service easy to use and helpful. We strive to provide a seamless experience for our customers, and your feedback reinforces our commitment to delivering excellent service.

Avaliado com 5 de um total de 5 estrelas

the person was really helpful and…

the person was really helpful and listened to us and we got the insurance all done for the year

5 de julho de 2024
Avaliação não solicitada
logotipo da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited

We're so glad to hear you had a positive experience! It's wonderful to know that our team was able to help you get your insurance sorted for the year.

Avaliado com 5 de um total de 5 estrelas

The agent was helpfull with my queries…

The agent was helpfull with my queries and sorting my insurance cover out with ease and very professional.

5 de julho de 2024
Avaliação não solicitada
logotipo da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited

We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide excellent customer service and are pleased that our agent was able to assist you with your insurance needs.

Avaliado com 5 de um total de 5 estrelas

Great service comparatively reasonable…

Great service comparatively reasonable prices with very good response

5 de julho de 2024
Avaliação não solicitada
logotipo da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited

We appreciate your kind words and are thrilled to hear you had a positive experience with our service. We strive to provide excellent customer service and competitive pricing, so your feedback is very encouraging.

Avaliado com 5 de um total de 5 estrelas

Absolutely the best and the cheapest…

Absolutely the best and the cheapest insurance for taxi drivers, saving few hundred pounds for the year…

4 de julho de 2024
Avaliação não solicitada
logotipo da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited

Thank you for your kind words and for choosing our insurance. We are delighted to hear that you are satisfied with our services and that we have been able to help you save money. We appreciate your business and hope to continue serving you well in the future.

Avaliado com 3 de um total de 5 estrelas

Sadly can’t recommend

Pretty disappointed with Freeway P.H insurance, was recommended so decided to phone , they had all my info from 5 years ago with now 5 years no claim bonus so pretty straightforward however they put me on hold after 10 mins then around 20 mins waiting I had to go and nobody bothered to phone back, red flag right away , what would have happened if I tried to put a claim in , it is like they don’t need the business , would have gave 1 ⭐️ but I don’t like giving anyone this .

3 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am with freeways for over 5 years…very satisfied customer service is excellent the whole team is very polite and professional deal with all your enquiries promptly i would strongly recommend them

I am with freeways for over 5 years very satisfied customer service is excellent deal with your enquiry very promptly the team is very professional and helpful i would recommend them as good insurance provider

2 de julho de 2024
Avaliação não solicitada
logotipo da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited

Thank you for your kind words and for being a loyal customer for the past five years. We are delighted to hear that you have had such positive experiences with our customer service and appreciate your recommendation. We strive to provide our customers with the best possible service and are glad to hear that our team has met your expectations.

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