Aaron dealt with me. Was an absolute pleasure to speak with him. An efficient and professional service coupled with respect and politeness. Very helpful and spoke clearly and concise about the process... Ver mais
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Veja o que dizem as avaliações
⭐⭐⭐⭐⭐ I would like to say a huge thank you to Leah for providing such outstanding customer service. She was incredibly friendly, professional, and patient throughout the whole process. Leah... Ver mais
Terrible people.not going to stay with them next year money grabs. greedy people. They don't care about customers. £1234 in full one off payment got email this morning to say I have pay £355 extra for... Ver mais
Taken the policy out on line (not the best thing for me as im not very tec savvy) but the process was very simple. Phoned the next day and spoken with Kelly was a pleasure to speak with and helped me... Ver mais
Detalhes da empresa
Escrito pela empresa
Freeway UK Insurance Services Limited are taxi insurance specialists, offering high quality insurance products at competitive prices.
Informações de contato
Unit 4 Abbots Park, Monks Way, WA7 3GH, Preston Brook, Reino Unido
- 01928 520 520
- myservice@freewayinsurance.co.uk
- freewayinsurance.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Competitive quote
Been with Freeway for a few years always match any cheaper quote for me if the same
Been with freeways 8 years and they are…
Been with freeways 8 years and they are really good comparing prices and very helpful call centre based in uk
Freeway one of the best insurance
Freeway one of the best insurance
I did not the true value of my car what…
I did not the true value of my car what it was worth , the broker took under writers side rather than mine . They protected under writers interest rather then mine.
Good customer service match and…
Good customer service match and reduced price based on other insurance setup call when I want.
I'm with them last 9 years

Resposta da Freeway UK Insurance Services Limited
Wasting your time
Made a quote online and didn’t receive a price but received a reference number. Used that to chat with them on whatsapp as you cannot call them. They said they cannot offer me insurance as I don’t meet criteria. Need to have 7 years of residence and 5 years of driving license. I do have these. On their website I cannot select 7 years of residency as they have option for between 5-9 years and 7 fits in this criteria. Their reply:
Them:
I have just checked now with our underwriters, unfortunately we aren't able to offer a taxi Quote this year due to you needed to have held your UK license for at least 7 years, as you have been a resident in the for 5 it woudnt have been possible
Me:
The options on your website doesn’t allow me to choose exactly 7 years of residence. You have instead the option between 5-9 years wich suits me and I choose this one
Them:
I have just checked now
we are still unable to offer a quote am sorry
Me:
The reason being?
Them:
you don't meet the criteria
Me:
Wich criteria I don’t meet ?
Them:
needing to be a resident in the UK
am sorry for any inconvenience
Me:
Wich I am for 7 years
I have just confirmed
Them:
yeah, i have checked with that, we cant offer a quote.
thanks for trying us today
Me:
This chat will go on trustpilot. Thanks for nothing and have a wonderful day
The person I spoke to was really…
The person I spoke to was really helpful.
Great customer service.would recommend to friends and relatives.

Resposta da Freeway UK Insurance Services Limited
Freeway is a fantastic company to use…
Freeway is a fantastic company to use for taxi insurance. Great staff and prices to boot

Resposta da Freeway UK Insurance Services Limited
Thanks freeway insurance company I am…
Thanks freeway insurance company I am with them 6 years they all ways give me great quotation thanks freeways team friendly staff thanks

Resposta da Freeway UK Insurance Services Limited

Resposta da Freeway UK Insurance Services Limited
Poor customer sercice and prices…
Poor customer service and prices daylight robbery
Very easy to deal with straight forward…
Very easy to deal with straight forward and answered all my questions quickly would definitely recommend to all taxi drivers

Resposta da Freeway UK Insurance Services Limited
the person was really helpful and…
the person was really helpful and listened to us and we got the insurance all done for the year

Resposta da Freeway UK Insurance Services Limited
The agent was helpfull with my queries…
The agent was helpfull with my queries and sorting my insurance cover out with ease and very professional.

Resposta da Freeway UK Insurance Services Limited
Great service comparatively reasonable…
Great service comparatively reasonable prices with very good response

Resposta da Freeway UK Insurance Services Limited
Absolutely the best and the cheapest…
Absolutely the best and the cheapest insurance for taxi drivers, saving few hundred pounds for the year…

Resposta da Freeway UK Insurance Services Limited
Sadly can’t recommend
Pretty disappointed with Freeway P.H insurance, was recommended so decided to phone , they had all my info from 5 years ago with now 5 years no claim bonus so pretty straightforward however they put me on hold after 10 mins then around 20 mins waiting I had to go and nobody bothered to phone back, red flag right away , what would have happened if I tried to put a claim in , it is like they don’t need the business , would have gave 1 ⭐️ but I don’t like giving anyone this .
I am with freeways for over 5 years…very satisfied customer service is excellent the whole team is very polite and professional deal with all your enquiries promptly i would strongly recommend them
I am with freeways for over 5 years very satisfied customer service is excellent deal with your enquiry very promptly the team is very professional and helpful i would recommend them as good insurance provider

Resposta da Freeway UK Insurance Services Limited
I've been with freeway Insurance for…
I've been with freeway Insurance for 1yr now and my renewal has been very awesone and stress free. I'll recommend them as a good taxi insurance provider.
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