Aaron dealt with me. Was an absolute pleasure to speak with him. An efficient and professional service coupled with respect and politeness. Very helpful and spoke clearly and concise about the process... Ver mais
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Veja o que dizem as avaliações
⭐⭐⭐⭐⭐ I would like to say a huge thank you to Leah for providing such outstanding customer service. She was incredibly friendly, professional, and patient throughout the whole process. Leah... Ver mais
Terrible people.not going to stay with them next year money grabs. greedy people. They don't care about customers. £1234 in full one off payment got email this morning to say I have pay £355 extra for... Ver mais
Taken the policy out on line (not the best thing for me as im not very tec savvy) but the process was very simple. Phoned the next day and spoken with Kelly was a pleasure to speak with and helped me... Ver mais
Detalhes da empresa
Escrito pela empresa
Freeway UK Insurance Services Limited are taxi insurance specialists, offering high quality insurance products at competitive prices.
Informações de contato
Unit 4 Abbots Park, Monks Way, WA7 3GH, Preston Brook, Reino Unido
- 01928 520 520
- myservice@freewayinsurance.co.uk
- freewayinsurance.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always found them very helpful
Best Taxi insurance brokers.
Great customer service.Quick call attendance and no silly questions with best price quotes.
Definitely recommend them..
AVOID AT ALL COSTS.
Yes they come in with cheapest quote but they will cost you more money in the long run. They lie to you,when you complain they say sorry but sorry isn’t good enough when it costs you more money. I was lied to twice and both times it cost me extra money once when I started my insurance with them and they lied again which ended up costing me more money with my new insurance. My last post on here was verified by trust pilot but Freeway replied by saying they conveniently couldn’t find my details(another lie). JOKE OF A COMPANY WHO RIP YOU OFF.
Rubbish
Rubbish, cheap ,2 accidents even non fault won't renew was with them for 14 years never again , with acorn.now a proper company
Quick and honest service
Renewal was easy and quick
Renewal was easy and quick.
Heather had it all completed in ten minutes.
They were the cheapest I could find. Another year, happy to stay with Freeway.
I don't recommending to anyone to buy a…
I don't recommending to anyone to buy a insurance from free way insurance
Freeway trying to scam me and…
Freeway trying to scam me and misleading to make me renewing my insurance with me it’s start by me having a small accident on the road and it was a month before my renewal,I called freeway to report it .witch was my fault and I agree with it.
Since then strait away they strat my renewal and send me quotes witch was double from my previous quote and after they start harassing me with emails messages and calls.i wasn’t sure I want it to renew with them but at the last few days before my policy expire I did submit a renewal form after that they Strat sending me details and what’s fellow but not a certificate and the ask me to call to finilize the pourchasse ,a day after I changed my mind I want it to cancel in a mean time they referred me to a credit agreement without my consent and they send me a statement of payment witch me I didn’t not signe for it I called and I explained that I don’t want to renew my policy ((my old policy was still live as there was few days left )) ok but you have to paye 250£ for a cancellation fee witch I didn’t use even for 1mnt after calling and explaining why do I have to paye 250£ for a cover didn’t Strat yet ……so they decided to reduced to 50£ witch I consider as a scam and dishonesty from a company pretending to be the best in the marketplace.
This is an exemple to be aware of it for future customers.
The sales assistant Kacey knew…
The sales assistant Kacey knew everything I required and was most helpful in all aspects of the insurance premium.
Very expensive quoted £2500 but other…
Very expensive quoted £2500 but other companies quoted £1200/1400
Just had a conversation today with one…
Just had a conversation today with one of the sales agent from this company what requested 10 years of UK driving licence without providing his name.
I am still wondering how they are still in the market with this kind of behaviour as 2 years ago requested 10 years residence in the UK
Once again helpful and sort what i need…
Once again helpful and sort what i need not even needed to call only WhatsApp chat great service Thanks freeway insurance and thnaks to Leah customer service employer.
Best company to deal with 😀
Terrible people.not going to stay with…
Terrible people.not going to stay with them next year money grabs. greedy people. They don't care about customers. £1234 in full one off payment got email this morning to say I have pay £355 extra for my premium just because I hade non fault accident last year. I have 9 years no claims bonus taxi I will tell everyone freeway insurance are scams don't join freeway insurance. 400040011855
Highly appreciate and recommend
However, my renewal premium has gone up due to some other issues related to my second car but the service provided by representative is outstanding as he has been professional with full understanding of my concerns. All support has been provided up to the maximum level of satisfaction.
Mr Rob was amazing with full of…
Mr Rob was amazing with full of patience listen and understand thank you for you help
I have been many years with Freeway…
I have been many years with Freeway insurance Ltd, and my experience is excellent, and they are trustworthy, staffs are very friendly and professional. Highly recommended.
Competitive rates, good service
Renewal quote was £500 cheaper than nearest rival. Renewal reminder and documentation all provided 3 weeks before expiry. Telephone agent friendly and helpful.
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