Thank you so much, Hilda G.! You made the process quick, easy, and stress-free. You were very patient, answered all of my questions, and made sure I understood everything before moving forward. Your e... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was talking to the rep Janessa Singh she was extremely helpful and helped me get insurance I can afford, when I had questions they were answered thoroughly and very clearly and she really really hel... Ver mais
Muy buen servicio y muy amables a la hora te explicarte todo y te buscan los mejores precios... Siempre te responden cualquier duda que tengas. Ya llevo dos años Aproximadamente con ellos y no los cam... Ver mais
What a pleasant experience as always. Not only do they provide you with the best rates. Their customer service is second to none. Cassandra was able to get me my quote and was super nice and knowledge... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Freeway Insurance
Escrito pela empresa
Car insurance quotes from Freeway Insurance are fast, free, and easy. Easily compare auto insurance quotes online from top carriers and start saving today.
Informações de contato
7711 Center Ave., Suite 200, 92647, Huntington Beach, Estados Unidos
- 1-800-300-0227
- customercare@confie.com
- freewayinsurance.com
4,6
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mrs. KMJS
Ms. Gladys from Freeway Insurance (Conroe) did a Fantastic Job finding me a Great and Affordable Quote! She was Friendly, Patient, Informative and Efficient!! You GO Ms. Gladys and Thank You Again 👏🏾👏🏾👏🏾👏🏾
24 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for giving us the opportunity to assist you with your insurance needs. We provide top quality insurance and enjoy the relationship we build with our customers. Enjoy your day!
They were very efficient and helpful…
They were very efficient and helpful with my price quote and setting up my new insurance. The price was great! I can pay my insurance online.
27 de fevereiro de 2026
Resposta da Freeway Insurance
We appreciate your review. Please refer friends, family, and even strangers to our agency. We will make sure to help them find something cheaper than their current rates. Have a great day!
I appreciate that customer service…
I appreciate that customer service Winter has I mean she’s so understanding and also helped me with best quote and conversation top tier ifykyk. Thank you Winter :)
23 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for your recommendation, we always look out for our customers, please refer your friends and Family, we will make sure to get them the best rate every time. Have a great day!
I’ve been a customer of freeway…
I’ve been a customer of freeway insurance for a while now, and I’ve been nothing but pleased by how easy it is to work with their agents!It’s always a bonus when Shameka is the agent that I interact with she is so helpful and pleasant to work with.I can always count on her providing me with the most affordable and reliable companies to insure my vehicles with!She is super helpful and friendly and because of that I’m not going anywhere else for my insurance needs.
22 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
We do love to see that you are taking the time to comment on the recent interaction you had with us. We thrive to better our customers' experience. Likewise, we look forward to continuing to do business with you for many years to come. Your comments help us find better solutions to your comfort. Have a great Day!
Brittney was a great help to me in…
Brittney was a great help to me in getting the best price on coverage for my vehicle. She was very patient and pleasant to talk with. Brittney was very detailed when explaining insurance coverage for my vehicle.
Brittney is the best at what she does.
Elliott.
20 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
We do love to see that you are taking the time to comment on the recent interaction you had with us. We thrive to better our customers' experience. Likewise, we look forward to continuing to do business with you for many years to come. Your comments help us find better solutions to your comfort. Have a great Day!
The biggest complaint it's being…
The biggest complaint it's being monitored for quality assurance which it isn't automatic stuff that doesn't work people that hang upon on you these some traing in customer relations
19 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi Thomas,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Great customer service
Great customer service. Was quick and easy. Manuel Miranda gave me the best customer service. He was very respectful and explained everything clear.
18 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Our agency is grateful to see another satisfied customer; your review gives us peace of mind knowing our agents continue to outperform our competitors. Enjoy the rest of your day!
Luz Sanchez from the Belmont location…
Luz Sanchez from the Belmont location was amazing. She took the time to explain everything clearly, answered all of my questions, and made sure I understood all of my options. She helped me get the best rate possible and gave me a thorough breakdown of everything without making it feel overwhelming. You can tell she genuinely cares about helping people. I’ll definitely be recommending her to friends and family from now on.
18 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for sharing this with us, our agency is focused on building a strong, intelligent and knowledgeable team so they can be prepared to help our customers with their insurance needs whether it is helping you find the right price or solve any issues you may have with your current policy. Enjoy the rest of your day!
Freeway Insurance company in yuma…
Freeway Insurance company in yuma handles my insurance needs in a very courteous and professional way. Many thanks to agent Heriberto Villa for exceptional service!!
17 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for your review, our customer service department is an expert at what we do, help our clients get the peace of mind they need for their insurance needs. Have a great day!
Tracy with Freeway insurance out of San…
Tracy with Freeway insurance out of San Antonio was the most helpful representative that I have ever had as a client in any company or even industry. She went out of her way to explain, help, make things easier for me, and very informative. She also helped make sure that I was able to renew my policy paying good rates still. Very kind and called me back immediately when things were needed and to follow up. Helped also inform me of my discount advantages if I payed online and added my eft information for yet another discount which I never knew about.
17 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for sharing your positive experience. We are happy to have agents with great people skills and great customer service working here, making our customers feel right at home. This gives us the comfort of knowing our customers are being treated well. Customer Satisfaction is our top priority here, and we could not do it without your support. Have a great day!
I wouldn’t recommend the 800 n kedzie…
I wouldn’t recommend the 800 n kedzie location the customer service was terrible and very rude sales representative Lucian M. Rivera with racial discrimination and also the manger that was in today made it no better and told me get insured some place else than just very rude unprofessional racial.
17 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
would not recommend to anyone I bought…
would not recommend to anyone I bought the roadside assistance thru auto club and have been trying to get a refund for over a month now every time I call they can't ever find my policy it takes them literally 10 mins just to find my account and then after I already have been waiting for my money to hit my account they tell me to fill out an email asking for a refund, and one of the representative just hung up on me I wasn't being rude he said he was working on the refund and 2 mins later it went to the survey... Very irritated
26 de maio de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi Megan,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Christian Alvarez thanks so much!
Christian Alvarez provided exceptional customer service He handled my questions with ease and provided competitive quotes. Lucky to have been connected with this agent. #repeatcustomer
5151 Plank Rd. Baton Rouge, LA 70820
16 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
You can always have a piece of mind knowing you have a reliable agent for all your insurance needs, thank you for leaving a 5-star review for the service provided. Have a great day!
En el día de hoy estuve haciendo unos… cambios
En el día de hoy estuve haciendo unos cambios a mi póliza y me atendió el señor Christian Alvarez Freeway Insurance 5151 Plank Rd Baton Rouge, LA 70820 me dio un buen servicio al cliente atendió mis dudas y me ayudó hacer todos mis cambios
Muchas gracias señor Álvarez por su capacitación para ayudar y dar un buen servicio al cliente
16 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Nos encanta ver que se está tomando el tiempo para comentar sobre la interacción reciente que tuvo con nosotros. Nos esforzamos por mejorar la experiencia de nuestros clientes, esperamos continuar haciendo negocios con usted durante muchos años, sus comentarios nos ayudan a encontrar mejores soluciones para su comodidad. ¡Qué tengas un lindo día!
Absolute worst customer service of any…
Absolute worst customer service of any company I’ve ever worked with.
16 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi Carol,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Trevor Lee was awesome n fast thank you
12 de junho de 2026
Resposta da Freeway Insurance
Thank you for sharing your experience with our representative, it means a lot to us. Have a great day!
guadalupe was GREAT!
guadalupe was GREAT!! she made the proscess easy breezzzy !! you have a wonderful employee there!!, never let her go! give her a raise when she's due$$ thanks again Lupe your the best !!!!
13 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
You can rest assured anytime you speak with our agents, they will help you find exactly what you are looking for. Thank you for giving us the chance to help. Have a great day!
I had a very frustrating experience…
I had a very frustrating experience with the female agent who handled my call. She was unprofessional and repeatedly disconnected the call whenever I asked questions. Instead of addressing my concerns, she continuously repeated the same response without providing clear answers. When I tried to seek clarification, she became irritated and ended the call. This level of customer service was disappointing and did not resolve my concerns.
(520)639-7313
13 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi Jennifer,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Resposta da Freeway Insurance
We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!
Always be Thankful to GOD
Felicia Graham is a kind person and did a great job with my renewal for my insurance.
12 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for sharing your comments on the personal experience you had with our agent today. Have a great day!
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