Working with agent Jerod was an outstanding experience from start to finish. He helped me find the best policy at a much cheaper price than any other insurance agent. He listened to my needs and made... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was talking to the rep Janessa Singh she was extremely helpful and helped me get insurance I can afford, when I had questions they were answered thoroughly and very clearly and she really really hel... Ver mais
A empresa respondeu
Muy buen servicio y muy amables a la hora te explicarte todo y te buscan los mejores precios... Siempre te responden cualquier duda que tengas. Ya llevo dos años Aproximadamente con ellos y no los cam... Ver mais
A empresa respondeu
What a pleasant experience as always. Not only do they provide you with the best rates. Their customer service is second to none. Cassandra was able to get me my quote and was super nice and knowledge... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Freeway Insurance
Escrito pela empresa
Car insurance quotes from Freeway Insurance are fast, free, and easy. Easily compare auto insurance quotes online from top carriers and start saving today.
Informações de contato
7711 Center Ave., Suite 200, 92647, Huntington Beach, Estados Unidos
- 1-800-300-0227
- customercare@confie.com
- freewayinsurance.com
4,6
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kristol is amazing very professional
Kristol is amazing very professional
11 de maio de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for reviewing the service provided by our agent. Have a great day!
Starting to look a little suspicious. Very professional and courteous…
Very professional and courteous employees. They worked fast and accurately.
That review was the initial in-person visit I had at the Freeway Insurance office.
However; since then, they have sent me an email invited me to register an account and go online to become paperless in the future. I was not able to register online, so when I called and spoke to the help desk, I was told that the system was down temporarily and they would be back up the next day. At that time they would invite me to register again. So far, I have heard nothing from them. It's starting to look a little suspect.
10 de maio de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for reviewing us today. We are happy to see another satisfied customer. Have a great day!
Extremely profesional and amazing service
Martha and the manager were extremely nice people, amazing service and very profesional. They found us the perfect coverage we were looking for and for an extremely reasonable price. 20/10 reccomend.
7 de maio de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
We thank you for reaching out to us, we are glad to have been able to help you meet your insurance needs. Enjoy the rest of your day!
I’d like to thank Marilin & Elizabeth…
I’d like to thank Marilin & Elizabeth for going above and beyond expectations can’t thank them enough for helping my father with his insurance needs.
30 de abril de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
We are happy to see our agents were able to help you find a policy and answer all your questions about your insurance. Have a great day!
Nancy Velasco was amazing to work with
Nancy Velasco was amazing to work with. Very professional, helpful, and made the insurance process quick and easy. Highly recommend!
6 de março de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for recommending us. We are glad we have been able to provide you with the coverage you have been looking for. Have a great day!
Saludos.
Saludos.
Esta companies es una porqueria. Estoy llamando para cancelation mi policy y llevo mas de 5 dias y todavia nadie a podido enviar los documents al seguro para su cancelation.
Hasta e hablado con su supervisor Hernan y el se a echo de la Vista larga, no contecta el telefono ni las llamada. Servicio al cliente tambien es una porqueria. Les recomiendo que busquen otra agencies. No sirven son malisimos.
5 de maio de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hola Antonio,
Gracias por tomarte el tiempo para compartir tu experiencia. Lamentamos mucho que tu interacción con nuestra agencia le haya causado frustración y falta de apoyo. Ese no es el nivel de servicio que nos esforzamos por brindar, y agradecemos tu honestidad. Nos gustaría tener la oportunidad de corregir esto. Déjanos ayudarte comunicándote directamente con nosotros a (888) 443-4662 para que podamos revisar tu caso y asegurarnos de que recibas la claridad y la asistencia que mereces. Gracias nuevamente por tus comentarios; nos ayudan a crecer y a servir mejor a nuestros clientes.
New Customer
To get the policy was a very easy process. The service I received at that time was excellent. Nevertheless I'm a new customer so I want to get more familiar with the company and it's services.
Thank you!
1 de maio de 2026
Resposta da Freeway Insurance
Thank you so much for taking the time to share your feedback. We're glad to hear that your experience was positive and that you were satisfied with the service provided. We did notice that the star rating you left was lower than expected, and we’re wondering if that might have been an oversight. If your experience matched the kind words you shared, we’d truly appreciate it if you could consider updating your rating to reflect that. Your feedback helps us grow and continue providing great service, and your rating makes a big difference. If there’s anything we can do to improve further, please don’t hesitate to let us know.
Rosemead staff was incredibly helpful…
Rosemead staff was incredibly helpful and kind they made my process smoother my agent explained the coverages throughout.
1 de maio de 2026
Resposta da Freeway Insurance
Thank you for contacting our agency for your insurance needs, we are happy to know you called our agent for your insurance needs. Have a great day!
Giselle Mcmahone is excellent at her…
Giselle mcmahone is excellent at her job. She made quite the impression. She is very friendly very professional. If it was my company I would take my advice and move her up in the company. At the least keep therecordings of her interactions with people and have your new people study them. That will improve trainees skills, if you find that it does, move her up in the company, at the least, give her a nice raise. If you reward at a really good outstanding employee like Giselle others will notice that and try to match her skills and the company will just better itself.
1 de maio de 2026
Resposta da Freeway Insurance
We do love to see that you are taking the time to comment on the recent interaction you had with us. We thrive to better our customers' experience. Likewise, we look forward to continuing to do business with you for many years to come. Your comments help us find better solutions to your comfort. Have a great Day!
Jessica Rosas help me and explained…
Jessica Rosas help me and explained everything and very helpful great employee as manager I will recommend somebody to go to Your Freeway, Insurance
1 de maio de 2026
Resposta da Freeway Insurance
Thank you for giving us the opportunity to assist you with your insurance needs. We provide top quality insurance and enjoy the relationship we build with our customers. Enjoy your day!
Nunca he tenido problemas y he tenido…
Nunca he tenido problemas y he tenido una muy buena atención
1 de maio de 2026
Resposta da Freeway Insurance
Nos encanta ver que se está tomando el tiempo para comentar la reciente interacción que tuvo con nosotros. Gracias por tomarse unos minutos de su día para dejar este comentario, Significa mucho para nosotros. ¡Que tenga un gran día!
Great service very helpful and patient…
Great service very helpful and patient really happy with my choice
1 de maio de 2026
Resposta da Freeway Insurance
Thank you for reviewing and spreading the word about our services to other drivers out there. Have a great day!
Informative
From The First Person Who Answered The Phone To The Last Person Who Completed My Insurance Approval.. I didn't have to ask many Questions because they Had All The Information I needed to know... Thank You To Diego and Melissa Both Very Helpful and Informative
1 de maio de 2026
Resposta da Freeway Insurance
We are always willing to help our customers to the best of our abilities to save money. We will always provide friendly and welcoming service, do not hesitate to reach out for any questions, concerns or doubts about your policy. Enjoy the rest of your day!
Buena atención y rapidez
Me senti seguro al dialogar com la atendente además muy educada y respetuosa..🙏🏾🥰🥰
1 de maio de 2026
Resposta da Freeway Insurance
Gracias por tomarse unos minutos de su día para dejar este comentario, nos encanta ver la experiencia que tienen los clientes con nosotros, así mismo podemos ver cómo mejorar el servicio se les brinda a nuestros clientes. ¡Bonito día!
Resposta da Freeway Insurance
We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!
Great CSR!
Great CSR!! Great assistance with my down payment! And so that helped me tremendously!!! Thank you, FREEWAY!!
1 de maio de 2026
Resposta da Freeway Insurance
Thank you for sharing your experience with our representative, it means a lot to us. Have a great day!
My underwriter Blanca was the best
My underwriter Blanca was the best. She found me the most affordable SR22 for what I needed and made sure my experience was seemless.
1 de maio de 2026
Resposta da Freeway Insurance
Thank you for sharing your comments on the personal experience you had with our agent today. Have a great day!
Fast and easy
1 de maio de 2026
Resposta da Freeway Insurance
Thank you, we always do the best we can for our customers.
Download Jerry App instead
Everything was great, UNTIL they failed to mention the broker fee of 200$!! Where anywhere do you pay that much for someone to open insurance for you! Before you go or call them look at the Jerry App, it does the same thing they did for 50$, thanks Sabrina Ramirez for making this a bad experience
1 de maio de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Chelsi was very friendly and helpful
10 de abril de 2026
Resposta da Freeway Insurance
Thank you for sharing your experience with our representative, it means a lot to us. Have a great day!
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