Fubo Avaliações 

8.630
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I subscribed to Fubo under the impression that I’d be able to watch all the NFL games I wanted, along with college football and basketball—especially SEC games. So far, it hasn’t let me down with... Ver mais

Avaliado com 3 de um total de 5 estrelas

My experience with the automated systems and off shore support teams has always created aggravation and very seldom resolves the problem. When I finally access a live person the problem gets resolv... Ver mais

Avaliado com 2 de um total de 5 estrelas

Signed up trial viewing of an active game but signal kept stalling so I pressed record. When signal increased strength I tried watching but it pushed me back 10 mins of game time. So I felt I would... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great service, the PVR feature is a game changer. It's the cost that has let us down, and will look elsewhere. They should just create a soccer/football only package for $150 (EPL, Champs League, et... Ver mais


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

9 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 48% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(8.630)

417 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

This company deals with your issues quickly

This company deals with your issues in a professional and competent manner. Quick wait time and rapid solution. Their automated system handles most issues however their human backup is a great additional resource.

28 de junho de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Costs increasing and still lacking...

Giving three stars because the overall experience has been good for the most part. I just see it as a very expensive option that still is lacking a lot of what sports fans expect from a service known for its sports content.

I've been a subscriber for a while and I understand the challenges in maintaining channel lineups in a highly competitive streaming environment. Losing the NBC Universal channels late last year was disappointing and Fubo did give a monthly account credit to allow subscribers to offset the cost of a Peacock streaming cost. Now, I see the NBC Universal lineup is back but I'm reading that the cost to subscribers is going to be more than the initial credit given when those channels were lost. On top of that, for the streaming service that is dubbed the best for sports there is still no access to TBS, TNT, and TruTV, which carry a significant number of NCAA, MLB, NBA, and NHL games. There is no other way to get those channels without a competitive streaming service. I may need to consider other options as its getting very expensive and still lacks a lot of what if expect for that cost.

28 de junho de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Walt, when the NBC networks were initially removed, we reduced the price of our plans. We understand that no one likes to see a price increase, but with the return of NBC content, our programming costs have increased and we've had to pass along a portion of those costs. We truly appreciate your business and will continue working to bring you the best content at the best possible value.

Avaliado com 3 de um total de 5 estrelas

Best Buy 30 day Free Fubo

I don't know how many times I will keep buying items from BestBuy and trying to activate my "included" FREE 30 day trial... They never send me the email promised. I click on the Activate Button Anyway. It takes me to a page for "BestBuy Customers" to receive 30 days - after (if you don't cancel in time) charge to your credit card for $89.98. That's it. Just be aware in advance the navigation and effort involved for the 30days.

23 de junho de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Rory! We're sorry to hear about your experience trying to activate the Best Buy promotion. We'd love to look into this for you and help you create an account with this offer. Please submit a support ticket at support@fubo.tv or give us a call at 1-844-441-3826 so we can assist you further.

Avaliado com 5 de um total de 5 estrelas

They lead the way in customer service

They lead the way in customer service. Not hiding their number, everyone is always very helpful. Screw NBC! Only thing I have the peacock app for, is the MX/SX races. I would like to stay on the pay plan i have. Thanks!!

23 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

False Pretenses

I am in Italy, and wanted to watch World Cup Matches. Fubo told me on one of the online sites that if I bought a subscription they would show mw the matches. I bought the subscription and when I tried to turn on a game was told that subscription was not good in Italy. But if I was in the US why would I pay for a subscription when I can watch the games on Fox? False pretenses to get people to subscribe.

20 de junho de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi, Gustavo! We're sorry to hear about your experience. Fubo is currently available in the United States, U.S. territories, Canada, and Spain, but it's not available in Italy at this time. We apologize for any confusion and truly appreciate your understanding.

Avaliado com 5 de um total de 5 estrelas

The five stars is for Jake the fixer

The five stars is for Jake the fixer. Your AutoBot answering service gets one star. Ai customer service only made me cranky. A robot is NO substitute for a real live person.
Thanks,
Helen Burch

19 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

predatory free trial strategy that…

predatory free trial strategy that makes it difficult to cancel subscriptions.

19 de junho de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi! Thank you for reaching out and sharing your experience. If you signed up on the Fubo website, you can cancel your account by going to Settings > My Account > Subscription > Cancel. After following these steps, a confirmation page will appear to let you know your subscription has been successfully canceled. For more details, please check out this article on how to cancel your account: https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription. If you have any other questions or need further assistance, feel free to ask!

Avaliado com 1 de um total de 5 estrelas

They are liars

They are liars. They trick you saying the first month is $48 then bill you for hidden fees, that they say is in the fine print. This is absolutely a rip off.

12 de junho de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Nancy, please note that all billing details, including subscription costs and any applicable fees, are clearly outlined and itemized for customers before a trial is created.

Avaliado com 5 de um total de 5 estrelas

I was trying to cancel my subscription…

I was trying to cancel my subscription before being charged, due to not having enough in my account. It showed cancelled online, but my roku app still had access. I was very worried about it amd I got Jake who helped assure me, not only that it was cancelled, but he says he removed my card on file, and sent me an email confirming the cancelation, very promptly and efficiently. He calmed my worry and turned my frown upside-down 😄. That is 5 star customer service in my book.

11 de junho de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I paid $55.99 for Sport & News package-o…

I paid $55.99 for Sport & News package- knowing I could watch international soccer during this World Cup 2026 and friendly international games. Unfortunately, Argentina vs Honduras are playing now, but they decided that this games is not included in my package. So, they decide at the end which games you will be able to stream and which ones not. I called Customer Service, and -15 minutes later- when I could finally speak with a human being- the fubo agent explained that he was very sorry, but that game was in the Latino package. Also, the Latino package would not be able to show all the World Cup games either This is what can EASILY be seen as a HUGE SCAM. Be careful people in what you are getting into with Fubo. 😡

6 de junho de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hello, Vivian! We apologize for your experience. For the FIFA World Cup 2026, all matches will be available live on FOX and FS1 in English on Fubo in the US. The games you can stream depend on the channels included in your Fubo plan and your location, since local and national broadcast rights can affect availability. If you need any further assistance, please give us a call at 1-844-441-3826, and our support team will be happy to help.

Avaliado com 3 de um total de 5 estrelas

Absolutely way to cancel subscription

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it

Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2 stars as I wait for next billing period.

4 de junho de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi, Russell! We’re sorry to hear you’re having trouble canceling your account. If you signed up through the Fubo website, you can cancel your subscription by going to Settings > My Account > Subscription. Scroll to the bottom, select Cancel, and follow the prompts to complete the process. If you need any further assistance, please give us a call at 1-844-441-3826, and our support team will be happy to help.

Avaliado com 2 de um total de 5 estrelas

Credit Card Stolen

I have not used my credit card for months that I used to purchase a subscription from Fubo, minutes after I purchased my subscription my card was stolen and used. I have taken care of it with my credit card company but when I spoke with the customer service manager on the phone he advised this was not possible and that my card information is secure with Fubo. He did not promise to refer it to be investigated so overall I do not believe my information is safe with Fubo or that concerns are taken seriously.

3 de junho de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Javier, we’ve located your support ticket and escalated your case internally for further review so we can fully investigate your concerns. We understand how worrying this situation is and are treating it with the highest priority.

Avaliado com 2 de um total de 5 estrelas

It keeps going off and go to internet and type in a code.

It keeps going off. Then it comes up on a screen telling me to type in a code. Tonight, it took me 20 minutes to get back into FUBO. It is getting worse. It’s over 100 per month and we are going to switch.

3 de junho de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Latricia, we’re sorry to hear you’re experiencing this issue. This is not the expected behavior, and we appreciate you bringing it to our attention. Please try unplugging your device from the power source for three minutes, then power it back on. If the issue continues, please contact our support team at 844-441-3826 so we can assist you further.

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