I just hung up with Devon and it was the best experience I’ve had with FullScripts practitioner support. He was very knowledgeable and stayed on the line to actually assist me to get the changes I was... Ver mais
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Veja o que dizem as avaliações
I accidentally ordered the wrong supplements for our office and reached out for assistance with the return. Lisa went above and beyond to make the process smooth and stress-free. She quickly arrang... Ver mais
I could not be more impressed with Fullscript. I had an order that showed as delivered, but it was missing. As soon as I reached out and shared the details, their team responded immediately and took... Ver mais
I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Ver mais
Detalhes da empresa
Escrito pela empresa
Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.
Informações de contato
360 Albert St., K1R 7X7, Ottawa, Canadá
- 1 866 807 3828
- practitioner-support@fullscript.com
- fullscript.com
4,6
Excelente
492 avaliações
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast and easy emailing support
Fast and easy emailing support. Resolved my request in no time. Thank you!
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for the kind words. We’re glad to hear our email support was able to help quickly. If you ever need anything else, we’re here for you.
Great experience
I called in with a payout question. The sales rep immediately understood, addressed my concern and followed up with an email.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
We appreciate you taking the time to share this. It’s great to hear your concern was addressed quickly and supported with a follow-up email. We're always here to help.
Great Customer Service
Hailey was a great help today in identifying and resolving an order mix up.
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for sharing your experience! We’re so glad Hailey was able to identify and resolve the mix-up quickly. We’ll be sure to pass along your kind words!
Jade G was very helpful
Jade G was very helpful. Clarity, professional and took care of the issue
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thanks for sharing this. Wonderful to hear Jade was helpful, clear, and handled the issue smoothly.
Excellent customer service
Excellent customer service. Prompt delivery. Everything was properly packed including ice packs where needed.
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
We’re happy to hear you had a positive experience from service to delivery. Thanks for sharing.
Dishonest Shipping
I paid for priority shipping and the order was not even picked up by the carrier after 4 days. Reaching out to customer support just ended with being told to wait longer. Horrible company and service. Better to just order elsewhere.
13 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for taking the time to share this experience, and we sincerely apologize for the inconvenience. Your order should have been shipped much sooner, and we understand how disappointing it was to be told to simply wait longer. We are looking into this to ensure it doesn’t happen again.
Great customer service!
We had a missing item from our package so I messaged through the online chat and spoke with Hailey, who was very prompt, kind and super helpful! Every time we message the customer service, we are met with quick responses and friendly attitudes which we so appreciate!
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you so much for your kind words! We’re sorry to hear something was missing from your package, but we’re glad Hailey was able to help quickly. Our team works hard to provide prompt and friendly support, so it means a lot to hear that you’ve consistently had a positive experience. We truly appreciate you taking the time to share this!
Great service from Curtis!
Great service from Curtis!! I paid for overnight delivery, the package was delivered way late. Curtis helped with a refund and gave me a credit for my next order to cover shipping! Excellent service!!
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for sharing your experience! We’re sorry your overnight delivery didn’t arrive as expected, but we’re so glad Curtis was able to assist with a refund and provide a credit for your next order. We truly appreciate your feedback and are happy to hear you received excellent service!
Great Customer Service
Hailey E. Was so wonderful and helpful! They're always quick to help with any errors I make (haha).
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you so much for your kind words! We’re delighted to hear that Hailey E. was able to help. She’s always happy to support, and we appreciate you taking the time to share your experience — errors happen to all of us (haha)! We're here whenever you need us.
Shout out to Jade G
Shout out to Jade G. Excellent customer care....patient and knowledgeable. Thank you for your assistance!
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for the shout-out! We’re so glad to hear that Jade G. provided patient and knowledgeable support. We truly appreciate you taking the time to share your experience, and we’re always here to help whenever you need us!
I had come to dread signing in to my…
I had come to dread signing in to my practitioner account as there was always a password problem that required 15-20 minutes to solve. Jade G got me signed in and more importantly identified and helped me resolve the source of the problem. I really appreciated her help.
9 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for your feedback! We are so glad Jade was able to get you logged in and resolve the underlying issue. We appreciate you sharing your experience and are happy we could help make things smoother for you.
Always a good experience
I have been using Emerson and Fullscript for years and they are always super responsive. Recently I talked to Hailey on chat and she resolved my issue in under 10 minutes which is unheard of with most companies.
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for sharing this! We’re glad to hear you’ve had consistently great experiences with Emerson and Fullscript. It’s wonderful that Hailey was able to resolve your issue so quickly—your feedback means a lot to us.
Fullscript Exceeds My Expectations
My experience with Fullscript has been exceptional! Their customer service has exceeded my expectations!
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for your review, we truly appreciate it!
Customer service was very quick and…
Customer service was very quick and helpful! I missed a few items in my order and it was too late to update it, so they gave me free shipping so I could order the missing items. Thank you so much!
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you so much for your kind words! We’re glad we could help get everything sorted for you. If you ever need anything else, we’re always here to help! 💛
Bron was most helpful with a problem I…
Bron was most helpful with a problem I was having with registering my updated reseller permit. He quickly got the situation fixed and followed up with both a phone call and an email. It was a win-win for all. He was kind and professional and prompt. I appreciate his service and competence.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for sharing this wonderful feedback! We're delighted to hear that Bron was able to resolve the issue quickly and provide thorough follow-up. We’ll make sure he sees your kind words. We truly appreciate your acknowledgment of his professionalism and prompt support!
Wonderful customer service experience
Wonderful customer service experience! Jade G. was prompt, professional, and very helpful!
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for the kind words! We're so glad to hear you had a great experience, and we’ll be sure to pass your appreciation along to Jade. We're always here to help!
Fantastic customer service
Fantastic customer service! Jade G. was very efficient and helpful!
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for the kind words! We're so glad to hear you had a great experience, and we’ll be sure to pass your appreciation along to Jade. We're always here to help!
Amazing customer service and large…
Amazing customer service and large inventory of top notch clinician-approved supplements for my patients. So thankful for this one stop shop (better than Amazon for quality control and vetted formulas).
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you so much for your thoughtful review! We're thrilled to hear that our customer service and curated selection of clinician-approved supplements are supporting you and your patients. We’re grateful to be your trusted one-stop shop for high-quality, vetted formulas. Thanks for choosing us!
From what I see they have no customer service
From what I see they have no customer service. Just some stupid Ada chatbot. I was going to place a big order today. Thankfully Amazon has it all. It's a little more expensive, but Fullscript doesn't deserve my business.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Hi there, we’re really sorry to hear about your experience. Our support team is absolutely here to help, and we never want anyone to feel stuck with only automated assistance. We’d appreciate the chance to make this right and answer any questions you had before placing your order. Please feel free to reach out to us at support@fullscript.com or 1-866-807-3828 (https://support.fullscript.com/), and we’ll be happy to assist you directly. Thank you for your feedback — it truly helps us improve.
Customer service with this company is…
Customer service with this company is impeccable. They have accommodated me in so many ways making my life so much more productive. Thank you Jade G for being so supportive and helpful.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Fullscript
Thank you for sharing such a thoughtful review. We’re thrilled to hear that our team has been able to support you and make things easier. We truly appreciate you taking the time to reach out.
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